My experience with this nail salon has been nothing but amazing. I usually book appointments for my…read morenails, but today I needed to do a walk-in and they were able to take me in and the gentleman named John who did my nails was very professional kind and funny. He completed my nails rather quickly, even though he had a lot of customers. The price I was charged seemed very fair and not trying to take advantage. Inside it was very clean and I love the atmosphere. I highly recommend this nail salon for any of your manicure and pedicure needs!

My husband and I recently moved back to the area. This was our first visit to Lovely Nails. We…read moretried walking in then realized they only do appointments. They were kind enough to fit us in the afternoon for two pedicures and a full set. Everyone was so kind and friendly. Everything was clean and well organized. They had cute hallmark movies playing in the background. John was so attentive to what I wanted my nails to look like and how comfortable I was throughout my entire appointment! And he was very respectful of my time. I will absolutely be coming back!

Clean, Always friendly and can get me in reality let quickly. Joe and Tracy have both done my nails…read moreand down a great job.

My daughter and I went in for manicures last night. The salon was very clean and the nail techs…read morewere great. It was so relaxing and not loud. We were both very pleased with our nails and the experience. We will be back again.

I am sharing my experience because I believe customers deserve to know what happened during my…read morevisit. When I first arrived at the salon, I immediately felt uncomfortable. The owner did not greet me or acknowledge me, but I noticed a completely different attitude when other customers entered. Unfortunately, the service I received from the employee who performed my pedicure was even more concerning. The employee was extremely rough throughout the entire service. She handled my feet aggressively, including repeatedly moving my feet roughly in and out of the basin. The service was painful and uncomfortable. The way she treated me made me feel like I was not being respected as a customer. During the appointment, I noticed employees looking at me and speaking amongst themselves while looking in my direction, which made me feel even more uncomfortable. The entire experience felt unprofessional and lacked basic kindness and customer care. What was most upsetting was that the owner was aware of what was happening but did not step in. She was informed about the situation, yet she continued working as if nothing happened. There was no immediate apology, no attempt to check on me, and no concern shown for the fact that I was being treated roughly. After leaving the salon, I realized how much pain I was in. I walked into the salon normally and walked out struggling to walk. I am now dealing with pain that has affected my ability to do everyday things, including working, exercising, and standing for long periods. I am also concerned about the cuts/open areas on my feet and the possibility of complications. I called the salon afterward because I wanted an explanation for how this situation was handled. The owner told me the workers apologized, but my concern was that she personally witnessed what happened and did not step in or acknowledge it at the time. It took me calling and expressing how hurt and disappointed I was before receiving an apology. When I returned to receive my refund, I felt dismissed. While I was explaining how much pain I was in and how this experience affected me, the owner's reaction came across as if the situation was not serious. I was also told that the pumice stone used during the service could cause damage, especially for new customers. However, I have been receiving pedicures for years and have never experienced anything like this. A customer should not leave a salon in pain because a service was performed too aggressively. A salon service should be relaxing and safe. Customers should never feel mistreated, uncomfortable, or leave injured after paying for a service. This was one of the most upsetting customer service experiences I have ever had. I hope this review helps others make an informed decision before booking an appointment.

First nail salon I've ever been to where I had acrylic nails applied, and they didn't come out…read morelooking and feeling extremely thick like they were fake. And I've been to nail salons in various states and cities. This is the best I've ever had.

The nails I requested and the nails I received were SO different. They did not have the colors I…read morewanted, which was fine, so I chose from their collection. The outcome didn't even look remotely like the nails in the reference. I expected it to be more shiny and jelly looking. The nails don't even seem placed well at all and I can still see my natural nails on my thumb the most...price was not worth it at all ($61)

Well organized. Not over crowded. Family owned by truly nice people. They always do a great job…read more I've been going here for 3 years and never had any issues.

Went in with a gift card for two services that included the gratuity. Cut down the 90 minute…read moremassage to 60 seconds, and was told when checking out that the service bought had increased in pricing and due to that, the 30 minute massage would not be honored and that I owed $18 which included a 30% gratuity also. I did not enjoy and would never ever recommend you buy a gift card that states what service. As I had ZERO idea what was paid at the time of the gift card purchased, I was in no position to argue. I had had the gift card three years but when I had gone in there to schedule a date..their schedule was always full or I was not in state. The spa service was good, front desk and their protocol was not. I would also encourage the owners to place on their discount that gift cards amounts be listed to the service and that changes to the cost should be negotiated upon arrival. As a business owner myself, I cannot imagine selling a service that has been paid for and then the person takes a third of the service away and still has to pay. A 30% gratuity is absolute nonsen...

I scheduled an appointment online, actually two appointments, one for my eyebrows and one for a…read morefoot peel. The spa called the next day (as I made the appointment after they closed the day prior) and let me know that I could actually arrive just before my foot peel because I booked too much time in between services. I arrived and was greeted with an amazing smell, nice relaxing music and a friendly staff member. I filled out paperwork and the staff member showed me around. The space is extremely clean and very very well decorated. I waited a very short time in the relaxation area before Terry came to get me for my services. First we started with my eyebrows. Terry was extremely gentle and I almost fell asleep while she was tweezing my brows! She explained step by step of everything she was doing. Next she started my foot peel and covered all pertinent info with me. Lastly, Terry ended up checking me out and she provided her card in the event I had any questions or concerns. She gave fantastic service. Her touch and communication is definitely what I'm looking for when I visit any type of spa. Highly recommend!!

Great salon with great people! Jadelyn cut and styled my hair perfectly. I couldn't be happier! She…read morealso did a much needed eyebrow tint and I left there feeling fabulous! Prices are reasonable too. I love this salon! They can do it all!

This was my first visit, and I was thrilled with the great manicure and pedicure I received. Kim…read morewas awesome, and I will definitely be back! I highly recommend this salon.

I give this Salon an A ++ I am very impressed with this…read morehair salon here in Jacksonville, NC. Being from the west coast I was concerned about finding a salon here that would be able to hold up to the standards I was used to from Hawaii. As a husband and wife duo owning their salon in this location for the past 15 years they've built up a wonderful salon with very educated stylus's. If you check out their website bellahairsalon.com you will find answers to all your questions. Last week I had my color touch up done by Amy the owner, "WOW" she is hot stuff!! You have to read her bio on their website you will be so impressed and it's not just hype, her experiences are definitely a reality. I'm super picky when it comes to finding a good salon that can fit my needs which most of the time I'm out of luck. But not here at "BELLA!!! If you want your hair to look like you just came off a tv or movie set then you want Amy to do your hair‍ Another highlight (no pun intended lol) their prices are extremely affordable for what you get. Check them out and tell me what you think??

Better late than never? I had a great experience here for 2019's Navy/MC Ball. Requested a blow out…read moreand updo. Had two girls blow drying my hair because I have reallllly thick curly long hair. They were able to give me a textured braided updo that was super cute as you can see. Was super happy about the result and felt great all night. Customer service was superb and pricing was reasonable.