Bait and switch pricing, uneven work…read more My daughter booked a highlight appointment and was quoted $220. She put down a $20 deposit to hold the appointment. When she went to check out, the bill was $294 -- a 34% increase over the quote -- with no explanation given during the service about why the price was changing. She wasn't told mid-appointment that costs were going up, wasn't asked to approve additional charges, and wasn't given the option to stop or scale back. The first time she heard a different number was at the register. When I take my truck for maintenance, I sign a quote. If the shop finds something extra, they call me before they touch it. That's standard practice in any service business -- you don't surprise the customer at checkout. A salon should be no different. The bigger problem: when she got home and we looked at her hair in natural light, the highlights are visibly uneven side-to-side. One side is processed deeper at the roots than the other. This isn't a subjective complaint -- you can see it in any mirror.

Absolutely Amazing! My stylist Taylor did an absolutely fantastic job creating a balayage perfectly…read morecurated for my hair. I was very anxious before the appointment and I left feeling more confident than I have in a long time. Prior to starting we had an extensive consultation on what I was wanting she addressed what I wanted and helped guide me to the perfect color through pictures. Which was super helpful in allowing me to visualize what she would do. Throughout the service she walked me through each step reassuring me through each step. At the end she created this beautiful piece of artwork on my head that I could not be more happy to walk around with; it is exactly what I wanted and asked for! Her kind words helped me to relax throughout the service and she was very down to earth! Thank you so so much Taylor L!!

Beauty Bar By Heather is the best massage that I've had in a long time. They are very welcoming and…read morenice to everyone who comes in. If you need to relax consider Beauty Bar By Heather.

I am from out of town and was searching for a spa. I came across beauty bar by Heather and driving…read morein, I have to admit I was a little skeptical. I'm from Los Angeles and I've had many massages. This was by far one of the best I've ever had. Maggie was excellent and really helped my lower back issue. I purchased a gift certificate for my stepmom who is local and I hope she becomes a regular client. Thanks so much for a great experience.

My son has been here twice for his haircuts. He normally fights me like crazy when I make him get…read morea haircut.... until now. When I tell him it's time for a haircut, he says "only if it's the place Gavin goes to." Gavin's mother brought him here and told her to throw Jr in the chair to get a haircut ,too in hopes he wouldn't fight her. It came out so precise and clean that he loves the way he looks. Andrea, the owner, does a meticulous job cutting hair, then washing it afterwards. She spent a good 40 minutes cutting and washing my kid's hair. Pretty rare in this town. Her prices are more than reasonable, too. It's a keeper!

I have been using the services at Visible Changes Premier Salon for several years. I really trust…read moreAndrea to do my color and cut every time. She has never let me down. I can't say enough good things about her talent and salon. Recently I did cryoslimming there with Audrey and she was fantastic. It felt more like a massage than a slimming treatment and I got great results to boot! I wholeheartedly recommend this salon to anyone looking for a positive change.

When asked for a referral to a salon, this one was recommended. My husband and I went for a…read morepedicure. A file like tool was used on our feet which I thought had been outlawed. Our feet were actually sore the next day. Have never been back.

Amazing place really is. I went with my friend to get my nails done and only spent 60$ on design…read moreand acrylics. And on top of that they are super fast. really recommend this place.

Jessica is amazing at her profession. This was my first time having any type of permanent makeup,…read moreand she exceeded my expectations on my brows. I loved it so much I booked to have my lips done as well. Her suite is very clean and relaxing. I highly recommend her services.

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

By some stroke of luck I was able to get in last minute for a 45 minute massage and I couldn't be…read morehappier. I got onto the waitlist for a 4:45 via the website but then texted the business to let them know I had some flexibility with the time to hopefully up my chances of getting in. They were super communicative and got me set up. Such a clean and inviting location and the staff is great. I am an LMT so can be a tough customer but had no complaints and left feeling relaxed and refreshed. I will definitely plan ahead on my next visit to Jacksonville so I can get a longer session!

Elena Woodard did my lashes and overall I had an amazing experience and my lashes look beautiful!…read moreShe is super nice, outgoing, funny and talented. She made me feel so welcome and comfortable while also making me feel confident in her skills. She showed me visuals of each eyelash she was planning to put in, and wanted to see pictures of what kind of eyelashes I wanted. She did not rush with anything, she told her time and made sure it was what I wanted.

Went here because I was in town for a wedding and couldn't see my regular eyelash technician. I…read morebooked online and almost immediately got a text message from Elena introducing herself and asking me some questions about what I needed done so she knew what to prepare for. I showed up a few minutes late, which she was very gracious about! The eyelash job was spectacular, but her kind spirit and wonderful conversation was great as well!! She is an absolutely amazing person, gave me some tips on an upcoming vacation that I am taking to Thailand (where she's been a few times), and overall just made my visit a fantastic experience!! I would highly recommend her to anyone, and will be back anytime I'm in the area and in need of some lashes!!

Not sure where all the negativity is coming from but I had a great experience…read more Walked in at eight am and was greeted warmly by a girl with short hair. She got me checked in and I waited three minutes for Alex. She cuts good hair! Bangs are banging and my hair feels great. During my cut, three other girls were taking down Christmas decorations and sweeping and mopping. Music is nice. Smiles all around, for the most part. It's not an over the top friendly place (no hugs or fake conversations) but it's not cold or depressing or uncomfortable. Just the way I like it. I'll be back in two weeks for a bang trim. Thanks !

What I asked for and received are two different things. I asked for a certain style, did not…read morereceive that style, in fact the hair in the back is cut choppy and not a good straight cut, and the layering requested in the pic I gave was not given. Of course they offered for me to return today to fix it or another stylist which I'd have to pay to help fix it a week from now. Somehow that just doesn't set right with me. I asked for the very best person and was willing to pay quite a bit as I haven't been to a salon in 10 years. Broke my heart to walk out of there like I had to (very unhappy). Felt rushed especially with the curling iron portion. I did not request a wave flip, the picture I gave was for an under end curl. Anyway...the style I asked for was nothing like what I was given. So sad when I walked out of there after waiting 10 years and being so excited for a new cut and style.

Shannon did all makeup for my wedding day, and I could not have been happier with her work! She…read moredid my makeup, all of my bridesmaids, my mom and the mother of the groom. We were all so happy, and the makeup lasted well into the night. She really created a look that looked great on everyone. I showed her a few pictures and she was able to recreate it perfectly. Thank you so much Shannon!!!

I loved this place! Emily did my lashes and they were absolutely stunning! I will be going back…read moresoon!

After a long search of the perfect eyelash place, I have finally settled on this one. This place is…read moreprofessional, clean, and comfortable. They use the most high quality lashes for a reasonable and affordable price! I go to Emily every time and she has yet to disappoint! I feel great after every appointment and I will never go anywhere else!!