I had a great experience with Colorado Endodontic Specialists. Several years ago I had a root canal completed by another practice. Unfortunately it got infected so my dentist referred me to CES. The staff were very professional and friendly. I was able to get appointments that were convenient for my schedule. Dr. Mac was able to save my tooth. If the need arises in the future for endodontic care I definitely will return. I highly recommend this practice. read more

Dr Mac did a root canal for me on 8/13. It was a great experience. All staff were friendly and professional. Dr Mac was very thorough in explaining the procedure and it was painless. What put the experience over the top was a phone call from him at 8:30 PM to check in with me and make sure I was doing OK. read more

I was referred to Dr Macaraeg by my primary dentist for a possible root canal. The front office asked for my insurance and did not inform me that he is not in network. The appointment was scheduled out for two weeks. I already had a CT scan from my primary dentist and had a copy upon arrival. I was seen for approximately a 30 minute consult where he talked to me and discussed options. He did not examine my mouth or tooth. Afterwards, I was taken to a desk and told he is not in network I paid $187 dollars. Then i was called twice to let me know they billed insurance and I said for what? I paid for the consult already. So now they are trying to collect the remainder for a consult billed at $439 out of network! DO NOT RECOMMEND THIS PRACTICE. OUT OF NETWORK UNETHICAL BILLING PRACTICE read more

I had a very good experience with the office and all the staff. I was very pleased with Dr Mac, he explained procedure before and after the appointment and also followed up with me that evening. The root canal went well, with no pain. I would highly recommend this team of professionals! A big thank you to all. read more

Dr. Mac and his office staff are very professional. I had an absessed tooth and Dr. Mac was able to take care of it painlessly. Thank you for your excellent work. read more

Dr. Mac is a champ! I was referred to this locate by my normal dentist because a filling replacement turned into an issue. I was able to get in the same day for an exam and like everyone else it appears I needed a root canal. I was able to schedule for the next day. I am not a fan of having to go back a second time but I get it. The next day everything went as scheduled. 3 flipping roots in my 1 tooth needed attention. It was very quick, he explained everything he was doing before, during and when complete x-rays showing everything after I was finished. All in all quick, easy and painless for the most part. Yes, you're going to have a little pain at a dentist. I was most impressed by the phone call I got later in the evening from Dr. Mac to check up on me. I was out cold when it came but he left a message. Not that it was a late message but more because I hadn't slept well the few days before due to the pain in my mouth. If you need to get things done, Dr Mac us your guy, read more

UPDATE: please take the time to read the full review below. I spoke to Dr Mac on the phone personally about this and unfortunately he's committed to how they have chosen to unfairly bill my family. He's forced us into a position of basically having to decide on paying our car insurance or paying his office for an extra service that we never asked for and were not expecting. Candidly, it's pretty cold hearted. Do not go to this office. They choose money over people. ________________________________ Taking the time to read through the reviews there are multiple people who had an almost identical story to my wife and I. To start off I want to say that I don't like writing this review and that I'm willing to change it to reflect the value of the service that Dr Mac provided. He's knowledgeable and professional. If it wasn't for how they do billing, this would be a 5 star review. Again, I'm willing to change it IF there's resolution on the billing side. So here's our story. My wife needed a root canal right away and our family dentist referred us out to Dr. Mac. We were quoted on the phone that with our insurance it would be about $266. Not ideal, but not the end of the world. My wife goes to the office for the quoted procedure. Unfortunately Dr. Mac wasn't able to perform the root canal that day because my wife had to much swelling. She comes home and informs me that they charged her $180+. I was confused by this, so I called and spoke to the office manager and asked her if that $180 was part of the $266 procedure that we were quoted for. I was informed "no" and that this was a "consultation" so it was billed separately. Additionally our insurance wasn't going to cover the "consultation." I gave my case about this and told her that this was "sleazy" and "shady." We did not go to the office for a consultation. We went there for a root canal procedure. And due to circumstances that were out of anyones control, we (the customer and patient) were forced into paying an additional $180 that we 1) didn't intend on having a bill for and 2) never asked for. For context, this is a list of our personal bills that are all less expensive than a $180 consultation. --Phone bill --Internet bill --Xcel energy bill --vehicle registration (1) --vehicle registration (2) --Home security system --home insurance --student loan payment --vehicle car payment Literally imagine that you go to this office for a quoted procedure and they inform you that in addition to the procedure you now have an additional car payment. Or that you'll have to pay a student loan payment twice this month. Or that you'll have to pay 3 internet bills this month. It's absolutely infuriating and we feel 100% taken advantage of by the office staff. Its absolutely shameful and what makes it even more insulting is that this is something that their office can easily remedy for us if they CHOOSE to do so. As it stands right now (4/18/2021) we are waiting on the bill for the final procedure. This is the last opportunity for them to make this right for us. Before we receive the final bill. If they do so, I will GLADLY change my review to reflect the actual procedure that Dr Mac performed. read more

Had to take my elderly mom here on a rather emergent basis for a couple of root canals. Amazingly, they took her in that same day and got it done. Dr. Mac was so kind with my mom, who was very anxious. He clearly is an expert in his field. I would highly recommend his services. read more

Dr. Mac is the living example of endodontist excellence. His skill, talent and compassion inform his every procedure. Given this, it should come as no surprise that I highly recommend Dr. Mac for all of your endodontist needs. I have been his patient twice and the outcomes have been fantastic. Thanks, Dr Mac!!! read more

Let's face it, no one gets excited about needing a root canal. But Dr. Mac and his team were amazing! Dr. Mac explained everything thoroughly and was meticulous with his work. So happy to say that I am pain free. Not only did Dr. Mac make my first experience of getting a root canal bearable, I was compelled to write this as a recommendation. I would not hesitate to see Dr. Mac again should I ever need this type of treatment again. Thanks again to Dr. Mac and his team! read more

CES / Dr Mac is GREAT... Very professional & very patient. He takes the time &attention required to thoroughly explain the situation, ramifications & options. There is a young lady who works in the office named Ms. Heen. She is ABSOLUTELY AMAZING. On a scale of 1 - 5 she gets 7 STARS! I don't know what her title is but it seems like she KNOWS EVERYTHING ABOUT EVERYTHING & DOES EVERYTHING (except the actual root canal worK). Whether your question of a medical nature, billing or scheduling - chances are she has the answer. But more importantly - if she doesn't have the answer she is genuinely happy to get it for you. She is the epitome of CUSTOMER SERVICE & CUSTOMER CARE! read more

Dr. Mac is the best for endodontics. I had continued headache/ jaw/ ear pain after a root canal procedure, and he fixed the problem with an apicoectomy procedure. He is extremely knowledgeable and skilled. He takes the time to educate and review X-rays with his patients to determine the best treatment plan. His staff members are very kind and helpful. Dr. Mac contacts his patients the evening after a procedure to check in and make sure everything is ok. Dr. Mac cares about his patients and the outcome of the treatment provided. He will not recommend treatment if the success rate is low. I'm an RN, and I would personally and professionally recommend Dr. Mac for any endodontic needs. read more

This is my second experience at CES with Dr Macareag and his staff. I have been amazed at how well the procedures have gone I have had no problems with pain everything has been smooth from the get-go the staff is caring and attentive Dr Macareg is amazing I would recommend this place to anyone who has any fears about root canals or tooth implants because this place will do a most excellent job with no pain or swelling. Thank you all for all you have done for me. read more

Needed a root canal done on a failed root canal I had done a few years ago. The dentistry was perfect and my tooth feels great. Would have been 5 stars if not for the billing. Unfortunately I was told that my insurance would cover both teeth that needed work, not just the one bothering me. I said that didn't sound right since I had a ton of work done earlier in the year; I was pretty sure my insurance was used up. They insisted, so the work was done. A while later I get an email saying I owe $875 for the two teeth. That's pretty far off from $0. If I had known it would have cost me $875 I would have just gone home, pulled the tooth myself and been done with it. Would have cost me a $5 co-pay for antibiotics. I'll never go back to this office again. Who knows how much they will decide to charge me for walking in the door. read more

I recently had the unfortunate need for a root canal, something no one really wants to deal with. My general dentist referred me to Dr. Macaraeg to get the issue taken care of. Dr. Macaraeg is easy to talk to and explained the whole process in a way that made sense to me. His office even called the next to follow up with my on my recovery. As far as customer service, I couldn't ask for a better experience. read more

My dentist referred me for an emergency root canal. They were able to get me In same day and probably stayed late to see me/do the procedure after my regular dentist forgot to confirm the appointment time (which was subsequently taken). I'll The root canal was super quick and painless: Everyone was professional and kind. read more

They have terrible accounting---they send bills MONTHS later, which did not allow us to use flex spending. Then they owed us $50 for overpayment from October to FEBRUARY... really bad business. You have to watch every penny you pay them. Avoid unless they hire a true, honest medical accounting firm. Their "accountant" isn't even in the office for weeks at a time! Doctor is talented, accounting is dreadful. read more

COLORADO ENDODONTIC SPECIALISTS ARE THE REAL DEAL!! My dentist gave me two referrals for an Endodontic Specialist... one that she actually has had work done for her family, but was in Littleton (45 minute drive for me), and one that was in Aurora where I live that she also liked. I am SO glad I've had my work done with Dr Mac in Littleton, well worth the drive! Here's why: 1) The Aurora Endodontic Specialist office wanted an unnecessary (and not covered by insurance!) 3D scan of my mouth, just to give me an opinion if I needed a root canal. On TOP of the consultation fees billed to my insurance. As if all the obvious symptoms weren't enough for them to give a diagnosis. What a rip off! 2) His office assistant, Summerlee, was so incredibly helpful. She gave me her best guess at the consultation cost I could expect from my insurance provider. (Which is nice because in this day and age, most offices won't give you ANY idea what you might pay, they just say "call your provider" which I hate because then the provider is even less helpful!) 3) Then Summerlee called me the next morning to tell me what would be covered by my insurance for a root canal, should I end up actually needing one. Wow! 4) Turns out, I did need a root canal. Dr. Mac was a great listener when I was describing my symptoms prior to the procedure, and everything went smoothly and comfortably. 5) After the procedure, and after his office hours, Dr. Mac called my phone personally to check on me when I got off work! 6) A week later, I still had a question about my procedure and so I left Dr. Mac a message after dinner. To my surprise, he called me back that evening to check on me! In summary-- I don't feel like I've had any health organization (dental or medical, including when I had both of my children) treat me with this sort of consideration and compassion. From office to treatment to recovery, 5 stars every step of the process! Highly recommend! read more

This is where you wamt to go if you ever need a root canal. The office is professional and friendly. Dr. Macaraeg explains everything, is thorough, gentle and did a great job for me. When you get your appointment, they send you am email. I was very impressed. They took digital xrays and will send yhem to Dr. Twiss, so all the loose ends are tied up for you. read more

Spectacular in every way. Dr. Mac is the guy to go to if you need a root canal. He's really nice and even called me the evening following my procedure to make sure that everything was going well. read more

I had a consultation appointment with Dr. Macaraeg in regards to a possible need for a root canal. The office was beautiful, the staff was professional and polite and Dr. Macaraeg was exceptional. After his assessment of my tooth, it was decided that I did need a root canal and they were able to fit me in right then and there. Dr. Macaraeg gave me a thorough explanation of the need for the procedure and the procedure itself using the X-ray of my tooth as a teaching tool...it was so interesting but I was still nervous. Much to my surprise, they handled me so well, I ended up being quite relaxed by the end of the procedure and almost fell asleep. I said this to the receptionist when I left their office that day and I still stand by this statement: "My experience here today gives me hope again in our American system!" Tracy K. read more

I had to see Dr. Mac for a root canal on a failed root canal done years ago. I am super anxious about going to the dentist and I try to avoid it at all cost. Dr. Mac was amazing!! He explained the whole process, gave me all my options and even gave me a prescription to take before the procedure to help with the anxiety. Procedure went well and again he explained what he did, post op instructions and what the next step was. He even called the night after the procedure to make sure I was doing okay which blew me away! What a nice guy! His staff was also great, very kind. His assistant asked several times if I was doing okay which made me feel comfortable and at ease. I will return to see him if I need any future procedures! And I would recommend him to anyone!! read more

I was regrettably referred here by my dentist for a root canal. This was my 3rd root canal but my first from this Dr. Things started fine but then he could not finish it with one appt. Which happens but I was in a lot of pain and when I asked him about something for the pain he told me to use Tylenol?!!? I didn't say anything and I should of because of course the Tylenol didn't work and I didn't sleep well for a couple of nights then when I went back for the second time I was just treated like %#&@ from start to finish. He didn't let the numbing meds set it so I felt everything and he was in a huge hurry. Patient care is not in this Dr's vocabulary! I will not step foot in this office ever again!! read more

PPO PLANS BEWARE! CONFIRM YOUR PLAN COVERS PPO PREMIER PROVIDERS BEFORE ANY CONSULTATION. I called to confirm coverage and was extremely misled. The Office Admin staff will advise CES accepts PPO Plans through Delta Dental in order to bait patients. Dr. Macaraeg is contracted as a PPO Premier Provider. I would like to acknowledge that Dr. Macaraeg seems very knowledgeable and capable. The Office Admin was an unprofessional disappointment. I received an email stating CES would charge my credit card on file with no statement, itemization of charges, adjustments or payments included. I called to clarify the charges and I was lectured, belittled and hung up on. Delta Dental stated if the Office Admin. had called to confirm coverage they would have advised my consultation was not covered. I contacted CES again via email to dispute the charges and the Office Admin stated they would not re-bill my insurance and would assess late charges if the balance was unpaid past 30 days. I strongly suggest CES examine alternative methods to notify patients of a balance due. More importantly I urge CES to be more transparent about how Dr. Macaraeg is contracted with insurance providers. read more