We have had a backyard pond for about 30 years now. We love having a pond and have had various companies work on it over the years. By far, CO Pond Pros is the best! We just had a complete cleanout today done by Jake and James. They did an excellent job and recommended how we could keep the pond cleaner for longer periods of time. The service was exceptional and the quality of the work was excellent! Our pond had not been cleaned for two years and really needed this. The workers were friendly, did an amazing job of getting all the algae cleaned out and pressure washed everything. They drained the pond, thoroughly cleaned it and even trimmed the limbs of a large blue spruce that were encroaching the pond. My husband and I could not be more pleased. Our yard is xeriscaped and attracts as many as 17 different species of birds each day...they love the pond, feeders, bushes and trees and our yard is not that big but so relaxing and enjoyable! I will try to add photos once the pond is filled today. read more

I wasn't going to post comments about CPP, until I saw my latest bank statement. Overall communication was poor. Employees gave inconsistent answers about where the water level should be prior to the first visit, which delayed service for weeks. A date was given for service with less than 24 hours notice. We had made plans for the mountains, but I stayed behind a day to accommodate the appointment. No one showed up. They finally came out and reduced the leakage by barely half. I gave them a check that day for $1,805 (I had already paid a $200 deposit), totaling $2,005. When I checked my latest bank statement, there was a debit of $6,805 to my account, a $5,000 discrepancy. The bank, of course blamed CPP for the error. I left a message with CPP, and, par for the course, they never returned my call. There is no excuse for such shoddy business practices read more

We used them again this year. They went above and beyond in every way. Great communication. They came back twice to ensure that everything came out right. Jason was absolutely wonderful at both performing the service on our pond and educating us on how to maintain it, and what long-term options we have if we want to expand or refurbish it. They are professional and courteous to the nth degree. read more

Colorado Pond Pros - the upper pond - Landscaping Near Me - Longmont, Colorado

Last year I received their flyer through the mail. I called these guys 3 to 4 times regarding my pond and never even got one call back. I was blown away when I got another flyer yesterday, as I thought they must have gone out of business. No explanation, no call... nada! I am not sure I would trust my beloved fish to someone who doesn't even return a phone call read more

Colorado Pond Pros are simply amazing. The supervisor Israel, went out of his way day after day and time after time to make the pond just they way we wanted it. He went way above and beyond. Kristi in the office was also great. All the workers were so friendly and showed us that they went the extra mile and were concerned about our every need with their supervisor Israel leading the way. We just can't say enough good about this company. I would recommend them to everyone and anyone interested in ponds and or waterfalls on their property. We are so glad that we contracted them to do our pond with waterfall. It is amazing how good it looks and sounds. Our goldfish love their new home. We sit and watch it every change we get. They won't disappoint you. We checked others out before we hired Colorado Pond Pros. Glad we decided to go with Colorado Pond Pros. Check out their site. It's great. read more

Our new fountain looks great and Colorado Pond Pros got it all up and going in a single day. It was a super busy time of year, so from the time we got the estimate and paid the deposit, the installation was scheduled several weeks out. I was worried that by the time the day arrived, the installation might slip - but they were right on schedule and brought two different kinds of installation materials (a fixed basin and a set of materials to do a custom base with a liner) to adapt to the limited space we had. I thought the "price was the price" - but it turned out that they ended up charging me LESS than the original estimate because the materials they ended up using didn't cost as much. Nice! read more

Colorado Pond Pros - Basalt Column Fountain - Landscaping Near Me - Longmont, Colorado

Colorado Pond Pros came out to fix two small leaks in my pond filtration system (fittings). Mike repaired one leak using plumbers Teflon tape. He said the other leak needed new fittings and he would go back and order them. One month later I asked them for an update. They said they didn't have the parts yet as they have not come in. 5 weeks later no update from them. They have never contacted me since to repair the second leak and claimed two months after the work that the parts were not ordered and I would have to pay for them. They provided two conflicting stories. I would stay away from this merchant. read more

Pond Pros and I had a miscommunication on a consultation for our water feature. After a few texts, emails, and phone calls, Pond Pros and I came to an agreement that we were not on the same page. Pond Pros then took responsibility for the miscommunication, and promptly, refunded my consultation fee. What a great company! read more

Can't gush too much about this company! We've had a crappy water feature that looked "homemade" and constantly leaked and/or got cruddy and stinky. When we moved in years ago, I had called a few places and they all seemed dismissive and uninterested unless we were going to invest $10K in a huge project. My husband called CO Ponds a few weeks ago and now after quickly getting on their schedule and their team being here 1 1/2 days this week, they've completely transformed our waterfall/pond! Morgan and his team were amazing--so professional and informed. I love that they embrace a natural, biodynamic approach to their projects--and they really invest their own creativity and put their heart into each job. They were as excited with the final product as we were! Morgan educated us--pretty much explaining The Tao of Water Features--and I'm confident if we need any upkeep or help, they'll be great resources. I recommend without reservation! (and they were prices were reasonable) read more

Jack and Morgan came out to our leaking pond to discover and fix the problems that we described over the phone. I was very impressed by their knowledge, friendliness, and their attitude about getting things done right the first time. They were very thorough in finding the problem spots and repairing where necessary. I want to add that even though it was just a "Leak Visit" , Jack and Morgan went the extra mile with a couple of improvements regarding our landscaping around the pond, information about the health of our pond, and a general all-around attitude of spending the time to help us maintain our pond more efficiently. If you have any sort of pond issues or even want to build a pond, call the guys at Colorado Pond Pros!! read more

The guys at Colorado Pond Pros did a great job getting our pond up and running again, and it was a mess! They found 3 leaks where we were losing water and got all the muck out. We noticed the next morning that we were still losing water so they came back out, located the additional leaks, and now we are enjoying our waterfall/pond. Would definitely use them again and recommend. read more

Garrett and Miles came out this spring to clean out our backyard pond. They were very nice, thorough and professional, as well as very informative about the care of my new pond and fish. Their website contains great information about the care of ponds, too. Every week, I receive a short, relevant and informative email about the care of my pond/waterfall. It is a nice touch of customer service. I would highly recommend this company for your pond care. read more