1. Urban Forest Mill

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    Longmont, CO

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    Urban Forest Mill

    5.0 (1 review)
    Closed 10:00 am - 5:30 pm

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    1 year ago

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    Colorado Materials

    Colorado Materials

    (28 reviews)

    Greatly locally owed company, truly know what customer service is, which is rare. On a day they…read morehappen to not technically be open where more than helpful on the phone, and even had us come in to explain options to us. Bonus is that compared to the big boys around (Pioneer) prices are better, and delivery costs are significantly lower. Feel free to shop around, you will be back here, mom and pop shops are back!

    Purchased two high-end Onyx Boulders from Colorado Materials. Couldn't find them anywhere else…read moreafter checking Pioneer and other local landscape material yards. Since I'm a rock collector too, I appreciate the beauty and value of their Onyx and Obsidian decorative boulders. They were delivered and placed in my front yard by Javier yesterday 7/17/25. Javier did an amazing job-- he was considerate of his skid steer fork lift in terms of damaging our grass, plants, sprinkler heads, and lawn. He had me lay quarter inch plywood on the lawn for him to drive over. When it came to a forsythia plant that was right in his path to place one of the boulders behind it, he had me hold the branches upright close to its center so it would fit between his two fork extensions and not be harmed. Then once in place, he tweaked the position of both boulders using one of the fork extensions to push one side of the boulder furrther back, bringing the other side more to the front. It was masterful to watch him do this. As you can see from the attached photo, our Onyx boulders are beautful, adding much to our landscape. Couldn't be happier!!

    Lowe's Home Improvement - Electrical junction box installed by Lowe's subcontractor.

    Lowe's Home Improvement

    (75 reviews)

    $$

    This place used to have the worst service and inventory ever, but they appear to be turning it…read morearound! Chris from paint was especially instrumental in making this a 3 star instead of the 1 star it used to be. Chris took a significant amount of time to help me acquire an item (gift) from the top shelf of an isle and then some materials needed for a repair. The items took us all over the store and about 30 min total but he was patient and helpful the entire time. I also had a really good customer service experience where I left something at the self checkout, called, and it was waiting for me the next time I came in. If this trend keeps up I will be updating this to a 4 or 5 in no time!

    To the 3 guys BS-ing at customer service Monday 8/31/26. I asked a very simple question which…read moreobviously interrupted your important, hilarious group discussion and seem to have offended you. Rather than simply answer the question, the unbelievable action y'all chose was to yell down the aisle at "John" who can answer if you sell empty syringe dispensers. John was actively helping someone else, and still did a job THREE of you couldn't do--instead staring at me like I walked into a love scene. Later, I asked the three of you about a hacksaw. The perplexed response of "Hacksaw?" was easily the most profound display of incompetence by workers behind a counter I've ever encountered in my life. It's far beyond pure laziness. The disrespectful way you treated me was worth a lot more than another one star review to a store that the entire community obviously avoids. By the way, a hacksaw is a tool used to cut a variety of materials extremely effectively. It would be considered an essential item found at any hardware store on planet earth. I would be ashamed of myself if I ever expected someone to pay me to treat their customers as you did Monday night and it seems John isn't too fond of your little group chat either. Your actions actually affect other people around you. Grow up and come to that realization or become a victim of your own incompetence. I promise it doesn't go unnoticed for even one day. Good luck.

    Urban Forest Mill - buildingsupplies - Updated September 2026

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