Rigid and unending Customer Service. They don't care if you walk out on a $5000 sale. Their rules…read moreare their rules they don't move them for anybody and they're not polite about it.

My husband recently purchased two boards from here that we had cut at Budget. Not once was my…read morehusband shown the boards until they were handed to him after cutting because there were only a few boards in stock. When we got home, I noticed one was potentially full of mold and the other had a huge gash in it that was affected its integrity. When I tried to have them replaced, they said no - even though we didn't get to select the boards. They didn't return the boards, but kept them and then I had to buy a new board and they at least gave me new one board free that I got to pick out. It was a horrible experience and I wasn't trying to return bad boards I picked, they did the picking. Management didn't provide quality customer service and I know I will never go there again. The person who was at the register and the one who cut my new boards had supreme customer service - management can learn a thing or two from them.

A treasure trove of furniture and disassembled houses. If you're looking for inexpensive,…read moreunexpected, shabby-chic building materials, this is the place for you!

Bad attitudes, fat guy won't move from his chair. Everything is donated and then they way overprice…read moreit. No wonder they have too much stuff they can't get rid of.

We purchased a Bosch refrigerator, paid for delivery, an extended warranty and take away of the old…read moreone. Based on previous appliances purchases, we assumed the new refrigerator would be delivered, installed and ready to go. The first "surprise" was that the installers cannot connect the water line to the ice maker. We were told we needed a plumber to do this - nobody ever said this at time of purchase, nor have we ever had this experience with previous purchases. This refrigerator was literally dumped in our kitchen with the only service being the unwrapping of the unit - which unveiled a large ding and scratch on the top. The installers called their contact and we were given a substantial discount, however, this in NO WAY makes up for the inconvenience and horrific experience of this purchase and delivery. We were inundated with trying to level, connect, set temperatures and attach parts that we know nothing about with technical instructions that are confusing and difficult to understand. This entire experience is horrific and I cannot even begin to express my dissatisfaction with the purchase and subsequent "service."

Not sure why they don't have anyone working on a Sunday night, but we waited 20 minutes for help in…read morethe lumber. They announced it twice and then I called the front desk. We decided to forget it and shop elsewhere.

I got the best raised garden bed here today for $30. We couldn't find it at first because it was in…read morethe east lot but the cashier was very helpful and pointed us in the right direction. I love their sustainability focused mission and it's a great place to find some great gems!

TL/DR: you're better off at big box stores or Marketplace/Craigslist. It literally hurts me to…read morewrite this review. This review is for the material reuse sales part of the business. It used to be a reliable place to get any type of building supplies at decent used quality for a "this has definitely been used" price. Now it's wildly overpriced. This review is almost more for me to remember to stop driving down to Boulder to try shopping here. Example: selling the 15gal barrels they receive their deicing salt in for winter - for $15. Barrels seem to be priced at $1/gal now, even when they're deformed or broken. So expect to pay $5 for a 5-gal bucket, $35 for a 35gal can and $50 for a 55gal. Saw $45 for a utility sink made of the same cheap plastic as Walmart Adirondack chairs - not the older, indestructible molded utility sink type. Bent and broken rakes and shovels for $5-20. It's just wild. Pieces of pallets are priced as though they're new stock lumber, and they don't even list the lumber prices anymore (were they to have any, which they didn't)... with the way everything else is priced, there's no way I'll even bother checking. At this point it's cheaper and more reliable to buy new from Home Depot which is beside the point of this place and it sucks!! The quality of used goods did not improve in the past 2 years, so why the price tripled is beyond me, but it's not worth it. Bye, Resource Central. I really loved you while you were affordable. Thankfully Habitat ReStore still has their head on straight.

I purchased some very high quality vinyl flooring for our laundry/Storage room in our basement…read more Family Carpet One did a great job on the initial install. Recently, I had to pull back some for the vinyl to install a water mitigation system which was done by another contractor. After the water mitigation system & drywall repair was completed, I called Family Carpet One to re-install the vinyl flooring. Their installation crew did a fantastic job at and I'm very please that my basement project is now finally complete. I'd like to thank John and all of the great sales & installation staff at Family Carpet One. I will be back if I need any new flooring in my home. Thanks again. Sincerely, Ross

The older salesman with the gray hair is a bit of a know it all and condescending. I've been in…read morethere a few times and his attitude has totally turned me off and made me not want to spend money there. There are plenty of better places to spend your money.

Great customer service, and what a fantastic array of wood, whatever you need, they have it. A…read moregood go to woodworking store in LA.

I purchased some fence posts in here recently and was a little disappointed at my experience. The…read moreguy running the inside shop says he will radio someone to come help load me. After I am half way done he finally shows up and later I discover at home he loaded some of the crappy posts that I had already picked around. Posts that were horribly split and warped no less. Then I also discovered they had mixed 4 inch posts with the 3 inch posts so I brought home a few of the wrong ones also. Pretty disappointing way to run a business in my opinion. Would think twice before I bought anything again at this place.