Every time I come here the staff is amazing. I was there twice this week and Joe helped me with…read morepicking out stain for my wood. Explained everything to me in detail and narrowed down colors for me. Above and beyond service from this store!

Awful service. Purchased the wrong size rollers. 1 week later I tried to exchange for a different…read moresize. Was told not without the receipt. The rollers were unopened and not sold at any Home Depot or Lowes in the area. I'm not sure of any business who can't look up a transaction by the credit card. I wasn't looking for a refund or store credit. Just a simple exchange of a product clearly sold at the store. Worst part was the employee was just a jerk. A little empathy and sincerity would have gone miles. "I'm really sorry but this this our store policy and I am not authorized to break it" would have been nice. But "Not without a receipt" and a GFY stare as if I was bothering him by coming into the store is the reaction I received. Never going back.

They hired a new girl. I believe her name is Janie. Puts a smile on your face while you spend all…read moreyour money. Good job

The best prices and great quality Steel Products. Can not wait for new location. Thanks Guys!read more

In the Spring of 2021, I purchased a floor model of a beautiful Weber grill. They gave me a great…read moreprice for it and It is now summer of 2024 and it still works beautifully. They came and delivered it, installed the gas tank for me and I also bought a cover for it from them. They were kind and courteous and I didn't have any issues with this store. I will definitely be purchasing from them again!

Jeff Clayton, one of the owners was EXTREMELY rude to me! He yelled at me, insinuated I was a liar,…read moreand called me a "silly woman", before storming off into the back room, shaking his head all the way. Had my appliance issue not been favorably resolved by the installer, I was fully prepared to sue. My development uses Jamesburg Hardware for appliance replacement and has done so for many years. I have contacted my development's management, informing them of my horrible experience with Jeff Clayton, and asked them to consider NOT using Jamesburg Hardware in the future. As a customer, I expect to be treated with dignity and respect and not yelled at, patronized, or belittled. How I was treated is not the way to conduct business and retain/add customers!

I find it fitting that this store has such high reviews, and others are lower. I have gone to a few…read moreArhaus locations, but ultimately purchased my furniture here. Where the others failed, the crew from the Freehold store picked up the slack and made sure we were taken care of throughout our process and ensured we will be customers for a long time. We furnished a beach house almost entirely from Arhaus. What we bought elsewhere was still inspired by their style. We mainly worked with Jeffrey, and to a lesser extent the manager David. They were both so helpful and easy to work with. No pressure, just professional assistance. They were pleasant in providing their advice but not condescending when our ideas clashed. They locked us in the best prices as sales came up and bundled our orders to keep delivery costs and inconveniences to a minimum. I should also say they kept in contact via email and phone even after hours if we had questions. Deliveries and post sales service were both amazing. The delivery crews took their shoes off each time they crossed the threshold of the house, even after I told them that was not necessary. One of our items was damaged. We did not notice it right away. Weeks later I sent a few picture to the store and 2 days later the concierge people called me with apologies to set up a replacement. No hassle, no questions, just customer service the way it should be. Just one family's experience but I enjoyed spending money here. I felt the quality of the furniture and the quality of the customer service were on a level relative to the cost.

Review is on customer service not on the furniture. furniture is great and have many options to mix…read moreand match. Service in the freehold is lacking , manager and staff are unhelpful and act disinterested. Never once offer Options on different styles on pieces. Perhaps my wife and I are young and don't fit their demographic. We Left the store with a $18k bill under 20 mins . 4 weeks no word / phone call or email from freehold on delivery date or update. We decided to go to the Hackensack location ... excellent ! , would recommend 1000% over the freehold location! We went in to ask a question and ended up with tons of options and information that we made an additional purchase of 16k. And changed my original purchase with different fabric , color etc

They usually have what I need. The service is good; as well as the selection of products I'm…read morelooking for as well. Their prices are good, because they're a big box store. Found ethanol free fuel for my snow blower before the blizzard too!

Pretty big Home Depot usually can find what I'm looking for friendly employees too big parking lotread more

We just had our brick and mortar business painted and it's brought such a breath of fresh air to…read moreour store! Excellent job, very professional. would highly recommend!

I can't say enough about Productive Painting. John, Raven and their crew did an outstanding job…read morepressure washing, sanding and painting on my house! They were professional, clean and accommodating of all my requests, they cleaned up everyday and were all very nice. John planned the work well and I had great communication. They were a pleasure to work with! I would recommend them without hesitation!!! Our house looks like a new home! Carolyn and Mike