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    Columbia Bank

    1.0 (1 review)
    Open 8:30 am - 4:00 pm

    Services - Columbia Bank

    Personal banking

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    1 year ago

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    First Harvest Credit Union

    First Harvest Credit Union

    (28 reviews)

    If you like the hometown banking where you're greeted with compassion, professionalism and kindness…read morethen put your money into this bank.

    I spent approximately 3 hours on phone calls to various departments and was given different…read more"explanations " for my problem. I inadvertently tried to book a grooming session for my pet and received a "payment declined by card issuer" , I mistakenly assumed it was not the card since I had use it at least five times earlier in the day. Since I was I a restaurant I thought maybe it was due to there WiFi service and tried numerous times with the same results. I eventually gave up, but when I went to pay the restaurant charge my card was declined. This set off at least 7 phone calls and over 3 hours of seeking answers. I was told it was locked due to suspicious activity, it wasn't locked, they "wrote a note" clearing up the situatio, I should have received a phone call or text (which I didn't) to verify activity but it wasn't First Harvest(s) fault becaude that service is prov by a third party that they have no control over. I was repeatedly transferred from customer service who claimed the Fraud Department locked the call d and transferred back to customer service from Fraud who claimed they did not have a open case and did not lock the card. Eventually I was told by a supervisor, "Charlie" that a "system " locks the card and they have no control over it and try to use the card again in 24 hours. In the meantime he "Charlie" told me to go to a branch and withdraw funds if i needed money. I did tell him I tried to use a ATM but again the card was declined. He then that since I didn't have much time to make it the branch and signed off. The branch he referred me to was CLOSED today.

    Columbia Bank - banks - Updated July 2026

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