Overall, disappointing. Driver was nonresponsive to calls and texts, as was the company. It wasn't…read moreuntil my mom called them from the same area code as they have that they answered. No explanation for not answering. Driver was fine besides some driving issues and music being far too loud so I couldn't sleep. Very stressful overall after a red eye and multiple layover trip.

Very disappointed with my experience with SC Shuttle. Driver arrived over 20 minutes late to my…read morepick up. Van was more dated than pictured on the website. Driver was friendly but once the ride was underway the air conditioner in the vehicle did not operate properly leaving both of us sweltering in the vehicle for the entire 1.5 hr ride (Greenville to Columbia) on a 90+ degree day. I was traveling for business and had to shower upon arriving to my destination. Because the experience did not meet the advertised "enjoy a relaxing ride with SC Shuttle services" I reached out to the owner/manager requesting a partial refund because though I did get to my destination but it was very uncomfortable. Rather than respond to my inquiry proactively the managed/owner waited for me to call and then argued that the AC worked fine despite the driver having told him about the AC issue too (which he admitted to in our phone conversation). He was not in the vehicle so he wouldn't know. He said he would not be willing to even consider a refund based on my experience. I consider myself a reasonable person and was disappointed with this outcome. An Uber or Lyft would have been a better and more comfortable option .

Great service by phone..................... Kind excellent…read moredrivers...............................................................................................

Used this company for 16 years never any issues prices have risen lately but other than that good…read morecompany

I hired Aiken Transport Express to pick up my college-aged son in Columbia and transport him to his…read moregrandmother's house in Aiken (as well as for the return trip a week later). Their customer service was great - they responded quickly to my request for a quote, and they were pleasant and easy to deal with. Communication was friendly and efficient and the payment process was seamless. We will definitely use them again next time we are in South Carolina visiting my in-laws. To the owners: Thanks so much for taking great care of my son! He really enjoyed his ride with your company.

The vehicle they provide are clean. The drivers are personable and Services is on time and…read morereliable. It is everything you would expect from this type of service and more.

If I could give this a NEGATIVE 5 stars I would. My Flight crew and I arrived at CAE airport. Our…read moreshuttle was over 30 mins late. We called the hotel and received authorization for the cab to bring us and they would pay for the cab fares. We asked the driver of this cab on October 28th, 2022 at approximately 4:00 -4:30 in the afternoon denied us transportation. He said he needed to call and get authorization to take us. There were 3 cabs 2 vans and one car. The driver of this cab number 168 became very nasty & rude and said he's not taking us anywhere and proceed to take a lady (individual) to their destination. If in CAE I wouldn't recommend this cab company especially this particular cab to anyone. We eventually got our shuttle after waiting for almost 50 min. We tipped the shuttle driver $250.00 for going above and beyond for taking care of us and getting us to the hotel quickly so that we could get our crew rest. We've since spoke to our transportation department to ensure they list this company as a "DO NOT USE" when we arrive at CAE airport. We come in 365 days a year. We're in the airline industry. So your it's loss for being such an unnecessary mean nasty rude human being!!!

I was downtown Columbia and it started raining like crazy so I decided to call a cab (seriously,…read morewhy didn't I just order an uber?). The cab was SLOW to get there - I mean like 35 minutes. When he finally arrived, he said nothing - not even to ask where we were going. I had to initiate the conversation to let him know our destination. The cab had a horrible odor, and the driver was erratic. Slow arrival, combined with unfriendly and unsafe cabbie earns this company a 1 star rating.

would give negative stars if I could. had a scheduled pickup for a wedding send off - driver never…read moreshowed. they were rude on the phone and claimed they couldn't locate their driver. I want the driver to be safe, but come on, you should have had confirmation that your driver was en route and arrived at the scheduled timeframe.

Had a scheduled pick up at the Columbia airport with 5 Star. They never showed up, never responded…read moreto phone calls, and have still never responded to voicemails. Worst shuttle experience I've ever had.