Coordial, professional, transparent. I had some old estate pieces and believe that he gave me top…read morevalue for them. If the need arose, I would definitely sell here again. Yes, the door is locked which limits the number of customers that can be inside at the same time AND he will ask you to state your business before entering. This is Portland afterall, safety first.

They aren't interested in buying anything at a reasonable price based upon current market value…read more They claim they aren't a pawn shop....but an offer at .30/dollar, followed up w a BS "barely making anything at that price" Find a real company vs a neighborhood predator

I had a great experience at Portland Precious Metals. I worked with both of the Mikes at the shop,…read moreand they were fantastic to deal with--friendly, knowledgeable, and easygoing. I came in looking for World Philippine coins, and they really came through by bringing out a nice selection for me to cherry pick from. That level of service made a big difference and showed they actually care about collectors. Their prices were very fair, and the overall experience felt comfortable with zero pressure. Just good, honest people who know their stuff. I'll definitely be stopping by again the next time I'm in Oregon. Highly recommend checking them out if you're into coins or bullion.

Mike was so patient with me, who knew nothing about coins. I was thrilled to learn one gold coin…read morebrought me over $600! He also told me what to look for from a ton of pennies I inherited. Very nice guy and nice shop.

They are very transparent with the gold and silver prices as of today so I felt confident that I…read morewas getting the best value for my coins. Professional and very nice to me!

Chose them for their high rating here on Yelp. Got my scrap gold together, took my husband and off…read morewe went. Really didn't know what to expect, don't know how much a "gram" is. I know 28 of them equal an ounce. I did have an old WW scale and figured I might have 2 ounces. A 55 year old ladies watch, a couple of small gold necklaces and 6 gold dental crowns. Not all of it was gold, jewelry from my mom. Went in and I swear 15 min later it was tested, weighed and I walked out with a check that could pay for a cruise. Lovely people, patient, answered all my questions. AND FUN!!!

Can't say enough good things about my experience today. Thank you Sandy. I got exactly what I was…read morelooking for and at a great price. Sandy, I'll be calling you soon to do more business.

I'm absolutely satisfied with my interaction with Kelsey. I sold three rings; when I got home I did…read morethe math... I was paid: Gold, 76.5% of spot price Platinum, 72% Silver, 49.5% The first two are completely fair, PGE has overhead to cover. Silver might be considered low, but the ring was so tiny, who really cares that I only received ten bucks? A friend recommended PGE, then I saw all the good reviews here @ Yelp. I drove over. In and out in 10 minutes. If I had more gold, I'd go back.

What an absolutely beautiful experience we had finding our wedding rings at Medallion jewelers. We…read morewent in "just to look "and ended up having such a positive experience that we made a purchase then and there (Well, to be honest, we went for a walk first to discuss because it was our biggest purchase together as a couple). Alex, the proprietor, is warm and friendly and knowledgeable and made the experience so much more than just a financial transaction. He went out of his way to make our ideas possible. He was generous with his time and his knowledge. I will never forget this aspect of our big day. Every time I looked down at my hand and see that gorgeous ring on my finger, I will remember where it came from and the story behind it.

I called prior to ask the rate for buying my gold jewelry and he gave it to me and stayed true to…read morehis word when I went down there. Everything went smoothly. He is honest and nice. Great customer service. And I did call another high end jewelry store and their offer was much less. This place has been in business for a very long time.

I have been a loyal customer of JRC Gold Exchange since the week they opened because I wanted to…read moresupport a local business. Over the past year, I have spent more than $11,000 with them and always felt that my business was appreciated. Unfortunately, my most recent transaction changed that impression completely. After placing a large order, more than two weeks passed without any shipping update. It took three separate requests before I finally received a tracking number. Tyler assured me my package would arrive the following Tuesday, but when I checked the tracking information myself, it showed that only a shipping label had been created. The carrier had not yet received the package. Because of the delay and conflicting information, I requested to cancel my order. Tyler told me that wasn't possible because the order had already shipped, even though the tracking information clearly showed otherwise. After asking to speak with the owner, I spoke with him briefly. Our conversation focused solely on how I wanted my refund issued. There was no discussion of the conflicting shipping information or the concerns that led me to cancel the order. Since I had paid by credit card, I requested that it be credited back to my card, but I was told a cash refund would be easier. When I picked up my refund, I was handed a large amount of cash with no receipt or documentation. After counting it at home, I discovered I had been shorted by more than $200. I immediately contacted the owner and returned to collect the remaining balance. Again, I was handed cash with no paperwork. Since the beginning of this issue, I have requested three separate times to speak with the owner to provide feedback about my experience. Each time I was told he was unavailable, in a meeting, or out of the office. Despite those requests, I have never received a return call. The true measure of a business isn't how it treats customers when everything goes right--it's how it responds when something goes wrong. I chose to support JRC Gold Exchange from the week they opened because I believe in supporting local businesses. Unfortunately, this experience left me feeling that a year of loyalty and more than $11,000 in business were not met with the level of accountability, communication, or customer care I expected. I will do business with Portland Gold Exchange in Sellwood going forward.

Service is number one for me and let me tell you, Juan and his helper Marley are friendly people…read moreand don't look at you strange like other places in town. I been in maybe 20 times since they opened and will never use any other place to sell or buy gold. the neighborhood is safe, I can leave car unlocked ( don't do it) walk in and out quickly with money in my pocket. this place also pays the best and small family owned and operated. go in and see them, you won't regret it.

stay far away . i'd give less stars if i could, absolutely…read moredont shop here there all crooks selling counterfeit items, fake gibbon guitars with fake serial numbers (017), and under carret gold for full price, like 9kt gold for 14k price. these losers should be jobless . its all ilegal. besides that there all a bu h of burn outs with attitude problems.

They say they are open till 7:00pm it's a lie it was 20 till 7:00pm they had door locked and a guy…read morecame to the door to unlock it to tell me they were closed. If you claim to be open till a certain time do it. It's a waste of my gas and time. Let everyone know you close at 6:40 not 7:00 it's faults advertising get your shit straight. I'm guessing since you lie about your hours you lie about everything. If you people don't care if you get lied to and burned come to USA PAWN! I'll not be back ever. I can't see them staying in business to much longer. Maybe they don't open till 12 in the afternoon. Wouldn't be to far fetched.

Oscar is one of few that I feel is honest. It's REALKY hard to find in this line of business. As…read morelong as I'm living in Portland, Oregon, I will never go to anyone else except to Oscar with Portland Gold Buyers! I highly recommend to all!

Beware of Oscar at portlandgoldbuyers.com. I placed my trust in him and his company on a $100k…read moreGold deal and it cost me over $3,100! The challenge for most individuals buying or selling precious metals is that they don't do it very often and they must negotiate with dealers who do it every day. I had 22 gold coins I needed to sell and ended up talking to Oscar at Portland Gold Buyers.com as my first stop. He convinced me that he was giving me a fair price on my coins and I , unfortunately, trusted him. I then went across the street to Affordable Jewelry and Precious Metals (394 SW Washington Avenue) and found out they would have paid me $3,100 more for my 22 gold coins. I then talked to Oscar and asked him to match his closest competitors price and he refused, so, my decision to trust Oscar cost me $3,100. I am not telling you to not use Oscar if you should choose to do so but what I am telling you is check for pricing somewhere else first (like AJPM across the street who actually shows their pricing on a live screen in their office). Based on my experience, if you don't have a good understanding of market price when you start negotiating with Oscar, you are going to lose money as he is focused on maximizing his return on your metals even if the pricing he offers is not reflective of the true value of your metals. Just a heads up and good luck with selling or buying your precious metals at the best price possible!

I had an outstanding experience with Kevin and wanted to share it. I came in with a large…read moreassortment of gold and silver jewelry, including several charm bracelets I've collected over many years. Some pieces were tiny, some were older, and some I wasn't even sure about -- but Kevin took his time with every single item. He carefully tested, evaluated, and explained each charm and piece one by one. His professionalism, patience, and kindness truly stood out. What impressed me most was how he treated me throughout the entire process. Even with the amount I brought in, he never made me feel rushed or like I was inconveniencing him. He was thorough, honest, and incredibly respectful. It's rare these days to find someone who works with such care and integrity. I'm turning 80 in January and just booked a Panama Canal cruise to celebrate this milestone. My hope was to make enough from my jewelry to cover my deposit. Thanks to Kevin's generous offer, I didn't just cover the deposit -- I paid for the entire cruise and my drink package. His help made my birthday celebration feel even more special, and I left feeling grateful, relieved, and excited for my trip. Kevin went above and beyond in every way. Because of his exceptional service, I will absolutely be returning in the future. Highly recommended.

I go through waves of alternately collecting and divesting. This is definitely a divesting year. If…read moreyou have old jewelry, broken bits of gold or silver, or inherited a coin collection that just isn't your jam, then contact the very knowledgeable and congenial Kevin, the new owner of Pacific Gold and Silver. TRUST ME, you only want to deal with Pacific Gold and Silver. Other businesses were either dismissive or used the tired line, "get estimates and we'll beat any price." Uh, no....they will not...they will devalue your items or cherry pick through them. We found Kevin to be honest, fair and completely transparent (current precious metal prices stream across huge screens on the wall) When all was said and done, we felt valued as customers and will be by again when we unearth more "treasures." Kevin is awesome.

My family needed help with some jewelry we inherited and found John through Yelp. We called him…read morefirst to learn about how he works and immediately felt like he was the right resource for us. We also liked that we didn't have to park and carry a box of potentially valuable jewelry downtown--the trip to Lake Oswego was worth it for that reason alone. He was terrific! We met him as a group and used his "triage" service, and he swiftly went through a multi-generational jewelry collection and tested and separated pieces that had significant potential value or simply contained gold that could be melted down. As he was going through everything we brought, he educated us about gemstones, how the jewelry and auction industry works, how to maximize value when selling and his connections/resources for selling items and more--he was a wealth of information. It was obvious that he was a total professional who's been doing this for a long time. Plus, he was a really nice guy! He also took care of getting the gold pieces we didn't plan to auction or sell melted down and gave us a very favorable commission rate compared to what we would've gotten from a jewelry store or other company that liquidates gold. We had a check in less than a week after seeing him. Highly recommend him!

John was very cordial, professional & knowledgable. He helped me discover the ring I got at a pawn…read moreshop was actually .71 carats and NOT 1 carat like the pawn shop told me. His accuracy helped me be more careful when looking at diamonds, and I'll be going here to get the ring I proposed with appraised as well! He's friendly & quick!