I wanted to sell an old engagement ring from a long ago unsuccessful marriage. I was shopping…read morearound for the best price. I had never been in a pawnshop before. When I walked in I was very surprised that it was nothing like what you see on TV. It was clean, well organized, so it looks like a high-end resale shop. One entire wall was lined with really nice designer bags. Another area were shelves with very attractive and new looking power tools of course there was a case with jewelry in it. The staff was attentive, and very professional. I'm unlikely to have anything else to sell, but if I did I would definitely go back there.

Great inventory and great gun selection. Would definitely recommend to come here, they are very…read morehelpful in store.

This place was recommended to us. After seeing the reviews we felt good about taking our parent's…read morejewelry to be sifted for authenticity, appraised, and purchased. We had A LOT. Spent over an hour sorting and weighing. Things got a little dicey when the return didn't seem to match the values we found online. There was one gentleman who was kind, helpful, and validating. The other was socially awkward (but tolerable)...until we began asking questions. He stopped making eye contact and was super rude from that moment on. That's when we noticed his name tag read "manager". It took a substantial amount of time for him to test, sort, and weigh. Before the transaction was made, we challenged the value given. He wasn't willing to compromise at all, claiming this was the best he could do. He dared us to go somewhere else. He had placed the precious metals into small envelopes and when we withdrew, he made sure to mention the "envelopes were expensive" and haphazardly dumped the gold and silver jewelry into one of our pre-filled bags. We believe the owner tried to smooth things over by offering help to our vehicle, on our way he asked why we decided not to sell, and explained they are best in the area. We explained there was ZERO gain for us, that this was for a parent in a financially strained situation and that we hoped to be back if the value was as his employee claimed. We appreciated them taking the time to go through over half the jewelry and wanted to do business with them. Thankfully, there were multiple family members involved, and we were all in agreement this required a second look. We took the same exact jewelry to another place. They were fast, efficient and offered us $1000 MORE. The reason we gave 3 stars is because they were very patient, the owner made an effort at the end and the experience with the 2nd employee (who seems like a good human and would probably make a good manager).

I love every single one of the people that work here they are excellent! Like family to me this is…read morewhere I will go and the only place that I will go! Thank you, Monica Ryan, Brian and everyone else every single one of you are the best! Very knowledgeable and overall a great experience. They are very professional.

We went there almost a week ago, to find a religious medal, on which I've already bought online…read moresimilar (same size, and one smaller than a dime size). This medal was the perfect size for my needs. I also purchased two more pendants. Paid for with my Credit Card. Sunday, I decided to re-arrange my pendants to go with my other pendants, and none of them fit my gold chain. I also found some gold rings to attach to my medals, and one of them didn't even fit inside my ring. I decided to return the two pendants. We drove all the way to Beaverton, just blocks away from the shop, when I took my receipt out of my purse, where it's been, to make sure I have it, when I read my receipt. (see photo below). I freaked out! Yes, I'm blocks away, and I'm freaking out, that they won't take it back. 20% RESTOCKING FEE? No return on jewelry and guns (I can understand guns, but jewelry?) I am not a crook, I'm an honest citizen, a previous customer, who gave them a good review, the first time. I decided to go back home and think about what else I could do! They didn't tell me any of THAT! They were busy! I opened a Credit Card Dispute on the phone, that evening. I also try to sell one of the pendants, to a friend of mine who like religious stuff, maybe, I can try to dispute the other pendant. After much talking, she decided to buy it for her daughter's graduation. I told her: I'll throw in the box and put a bow on it. I also decided, to keep the other pendant, that didn't fit my original chain, for a gift to my granddaughter's graduation (hopefully she won't see my review, and add a more expensive gold chain from my collection). I closed the dispute! LESSON LEARNED HERE: Make sure you understand the store's policy, before you take out your wallet. I could have been in a worst situation, I am glad, I found other solutions. For other people, not so lucky, you've been warned!

Ok look I might be nieve about some stuff, but I understand the concept of a pawn shop. You should…read morenever expect to get "fair market value" at a pawn shop, honestly it cracks me up reading comments (not on YELP) with people whining that they were expecting more $$$. It takes effort to get full valve...taking to a pawnshop is a last resort. While I was waiting I took a look around. There were some really cool guitars, framed pieces, and watches. I purchased many Black Friday watches last week, so I just observed. I had two diamond rings. One was the wedding band I no longer wear, and another was a ring i purchased over 10 years ago. I presented them to him and i replied that i wanted $2,000 at least for both of them. He replied in no uncertain terms that he couldn't come close to this. Honestly that's what I was expecting. I have sold silver coins at this location before and received a very fair amount for them, however this was a quick visit. I respect the game, just didn't want to play this time

Excellent customer service. Friendly, knowledgeable, staff, helpful and accommodating !read more

Other USA Pawn is usually very nice. But at this location, the lady (the manager) is very rude and…read moreunprofessional! I returned an Xbox One X here because it has software issues . Then they put it on the shelf the next day . I came back and saw it on the shelf; I asked her, "Is this Xbox fixed? It had issues last time," and she yelled at me! " NO! It's a pawnshop! We are not going to fix it! " SMH ... then why do you put it back on the shelf, pretending it's a working item and scamming other customers ? Just terrible

I came in here one day last year because I needed some quick cash and got a loan on a gun…read more They were great to work with, super fast and friendly service. Needed to do it again only this time I got a loan on my engagement ring. These folks are ready n waiting when you come in and I've yet to wait. Need a loan or sell something come see these people they'll help you out in a pinch like me!

i give this business 3 star because of Jenifer! she was awesome and friendly employee i go to this…read morelocation often because of her, she definitely deserve 5 star ! ...too bad that she's no longer working here it would be 1 star for the other employees...can't understand why people gotta be unhappy and jerks doing their job, if you don't like your job just quit and find something else that make you happy , so hard for them just to answers simple questions about the products, i guess they just want to get paid standing there and chilling...

I purchased my first handgun at baseline pawn. A black tarus revolver. Still have it. Awful sights…read moreon it but the gun metal was beautiful. It bought it in a locked position without a key unbeknownst to me. I was 21 at the time. Asked for a key and it wasn't provided. I had to purchase a key on eBay to actually use the revolver. Years later on my review, I find the owner has no record of my purchase and claims I gave a false review. Classic. Poor service and can't take accountability. Go somewhere else unless you want to support a local business. I can get behind that at least.

great shop, great people, fair prices. This is the only place i feel comfortable going to sell gold…read moreor silver because i know they are fair.

The young man about my age (I'm 62) forgot his name. Anyway, very HELPFUL TO PEOPLE IN NEED OF…read moreEXTRA CASH. Thank you for the needed help. Pawned my 1903 and 1903A3 Springfield rifles with vintage Weaver Scopes. Question he ask "how much do you need ?" I told him once, Deal is done. ALL THAT GLITTERS by Division would only give me 3 times LOWER than my BALLS.

From the owner: Buy and sell new and used tools, Guns and sporting goods. We also offer gun transfer's read more