I have been a customer with them for years. I pay for six months at a time but still they often…read morecharge me bogus late charges that seem to be difficult to clear up. Prices have increased from $45/month to $95 in just a couple of years. My real problem with this place that the management refuses to address is the total mouse infestation problem. Attached is a photo of what I deal with in my storage unit on a weekly basis. No exaggeration on my part, and no customer service solutions on their part. In fact they tell me not to use poison because there are birds nesting and not to use traps because it attracts more mice. There is mouse p*ss and sh*t covering all of my boxes

I have kept my entire house in this climate control controlled storage for 10 years I've never had…read morea bad experience with any of the employees there all the way back to 2010 when I first put my belongings in there. Only place I trust with my Entire house the staff is wonderful very professional right now Jared who is the manager is wonderful and very empathetic and I couldn't have better things to say about him or ever Jean who was there in 2010 when I first moved into the unit. CANT SAY ENOUGH AWESOME PEOPLE!!!!! And less expensive than U-Haul l it's worth the extra drive.

Great Owner and goes the extra mile if needed. I feel confident that my stuff is safe.read more

This place is great!! I had my camper stored here all winter. I wondered how much snow might build…read moreup around it, but, the answer is none. I'm guessing that has to do with proper planning when the facility was built. Prevailing winds were taken into account. But, the best part is the owner, Bill. He's always available and kindly offers help if needed. I had never backed a camper into a parking spot. With Bill's patient guidance, we got it done. Bill goes above and beyond to see that his customers are happy.

they were more than willing to give me a container and it was a a good price and it was a better…read moremax mobile storage I highly recommend Columbia containers!!!

Was interested in purchasing a container and they were more happy to sell one but... 3% charge for…read morecredit card or cashiers check, delivery was an issue, cannot have any brush that might scrap their truck, no hills because clutch might slip, maybe we could hire a crane to move it and over $400 which would be forfeited if they couldn't could place it due to the above. Was not able to get any more containers plus said price would probably increase $200 to $300 by end of month. Call their competition on south 93, personal check ok, delivery not a problem, $100 cheaper, ordered container and had it within a day, and the container was cheaper.

We had a pipe burst in our home and xtreme came out the first week of October for work. Our…read moreinsurance agent said to get an invoice asap and to stop all of the additional services as they add up quickly. The on site manager said he would get me the invoice the next week. I followed up with him repeatedly, nothing came. I followed up with the local manager several times, nothing came. We needed to make a determination on whether to pay for this ourselves or file an insurance claim. Xtreme was completely unprofessional, unreliable, and a total scam. Over 60 days later, yes, 60 DAYS later, we receive and invoice from their billing service, which was on a Thursday. I spoke with our insurance agent and decided to file a claim at that time. Our adjustor came out the following Monday and we were proceeding. The next day, Xtreme called me, emailed me in a most unprofessional way. Borderline harassment, asking for payment and said they offer a cash discount if it doesnt go through insurance. At this time, I had had the invoice for 4 business days. Now, I have had the invoice for less than 30 days. Our insurance is finalizing the claim and the expect to have everything ready in a few weeks. Extreme is putting a lien on our house because of the delay. The delay was because of them!!!!!!! I have records of each and every call, text, and email to everyone there. This is a total scam. Run from this company as fast and as far as you can!!

They were prompt, and seemed good on the job, After that, nowhere to be seen for follow up work…read more DO NOT STAND BY THEIR WORK IN A PROFESSIONAL WAY! I have emailed and called several times with no response! My conclusion? They'll just ghost you if they think something is wrong!

Brett at Valley Storage has been great to work with. He guided us through the process of buying one…read moreof the storage container units as well as helping design our new tiny house. We learned about the process from start to finish. He was prompt returning our phone calls and meeting us for our scheduled appointments.

Absolute first class service at every stage of the project. The personnel are knowledgeable and…read moreprofessional, and the product is excellent. They not only showed up on time, but were actually early for the installation. Amazing! I recommend them without reservation. They are fabulous!

This is a great company. They installed my window coverings, and I had one window that had a…read moreproblem. They immediately came out and serviced it. Mistakes can happen, and the company that deals with their mistakes in a quick and timely fashion to me are the best companies. They've done a lot of work for my husband and I.

I highly recommend using Big John's Carpet Cleaning. We had 1- 8x10 and 2 smaller area rugs cleaned…read moreby John and they look great! I would definitely use his services again

We ended up with some extreme damage to one of our rentals including damage done by cat urine. The…read moretenant left a bunch of damaged personal items and trash inside. We had no idea what we were going to do. A friend recommended Big John's Carpet Cleaning, so we gave him a call. John arrived and assessed the damage. He was professional, friendly, fast and reasonably priced. He and his team did an amazing job clearing out the damaged and old junk items. He took video and photos for insurance, and was excellent at communicating his progress and the condition of the property. I would recommend Big John's for any cleaning project, big or small.

This storage unit was nice, no leaks, and in a good location. The price was right under the…read morecircumstances and the person that I talked to was helpful.