These folks are excellent. When I called, I got an actual person on the phone - not an answering…read moreservice. They arrived on time (actually a little bit early) for pickup. The driver was really friendly and polite, and got to the airport with no fuss. For future airport trips, I will certainly be calling Columbia Taxi again!

I get myself all torqued up when I travel, worrying about everything. But thanks to the…read moreprofessionals at Columbia Airport Taxi, getting to and from BWI, IAD or even (shudder) Dulles isn't one of my worries. Reliable, always on time, safe drivers and comfortable (often luxurious) cars make this company my absolute go-to.

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

My mother's flight was leaving out of the Ronald Reagan airport in Washington DC around 8:30 in the…read moremorning, so we needed to have someone here by at least 5:30 in the morning to pick my mother up, to make sure she made it to the airport and to her flight on time. Understand that I would normally take an Uber or a Lyft to the airport, but I decided to go with an airport shuttle this time instead. To my surprise, I was actually glad that I did. The shuttle arrive on time as scheduled, the driver was very courteous and helpful, the van was clean and roomy, and he was even very familiar with the airlines and departure information. We arrived at the airport in plenty of time for my mother's flight, and we were both very pleased with the service he provided. I will admit that when I called to confirm the reservation, the person I talked to acted like a total dick on the phone, but I don't fault the driver for that.

Beware of The Airport Shuttle or Go (the airport shuttle) We…read morebooked Go Airport Shuttle to transport 13 passengers and 13 pieces of luggage to Dulles Airport for an international flight. When making the reservation, we clearly informed the company of both our passenger count and the amount of luggage so they could send an appropriately sized vehicle. The driver arrived on time, helped load everyone and all of our luggage, and we initially thought everything was going smoothly. However, as soon as we pulled away from our house, the van made a loud clunk and lurched forward when shifted into drive. I am a former mechanic, and it immediately sounded like the vehicle had transmission problems. I asked the driver how many miles were on the van, and he told me it had approximately 300,000 miles. A few miles later, while traveling in the Dulles Toll Road Express Lanes where traffic was moving around 70 mph, the transmission began slipping out of gear. The van would lose power and would not re-engage unless the driver slowed to approximately 15-20 mph. The driver was visibly concerned, and we instructed him to pull onto the shoulder and turn on the hazard lights. We had children and elderly family members with us, and sitting on the shoulder of a highway with traffic traveling at highway speeds was terrifying. Rather than arranging another vehicle, the driver continued driving approximately 25 mph with the hazard lights flashing while the transmission repeatedly slipped in and out of gear for the remainder of the trip to the airport. Fortunately, we had allowed plenty of extra time and did not miss our international flight. Our return trip was also frustrating. A different driver arrived, but no one had informed us that we were expected to meet the shuttle at a different pickup location. After collecting our luggage, I called the driver from the designated pickup area. He instructed us to return upstairs to another location, despite my explaining that we were traveling with elderly family members who could not easily make the trip back upstairs with luggage. Had we been informed of the pickup location in advance, this could have been avoided entirely. After returning home, I requested a refund for the unsafe ride to the airport. The company's response was to claim that we had too much luggage for the vehicle. That explanation makes little sense because we disclosed 13 passengers and 13 bags when we booked the reservation. If the vehicle was undersized, that was a planning error on the company's part. It does not explain why the van experienced what appeared to be serious mechanical problems during our trip. My biggest concern is safety. Mechanical failures can happen, but transporting customers--especially families with children--in a vehicle that appears to be unsafe is unacceptable. Based on my experience, I cannot recommend Go Airport Shuttle and would encourage others to carefully consider alternative transportation options.

After the driver was 15 minutes late to pick me up for my flight, I had to call and cancel and…read moredrive myself to the airport. If I had waited any longer, I would have missed my flight. I've called and emailed to try and have my $$$ refunded but they haven't replied to my email from over a week ago and their voicemail box is full. I wouldn't recommend this service to anyone.

Thank you so much for the excellent customer service...great value and a beautiful car!read more

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

It's pretty simple. Pick up customer, take to airport. Even though I called 2 hours beforehand to…read moremake the appointment, I guess it wasn't enough. 10 minutes after the reserved time, no cab, no call. 10 more minutes later, after I called, it was "wait another 15 minutes, and we'll send someone out." No thanks. Bottom line: if you want to gamble that *maybe* a cab will come to pick you up, these are the guys you want. My recommendation: try someone else.

This was the perfect alternative to hiring a shuttle to get from NW DC to BWI…read more Plain and simple: *The car arrived when they said it would *The driver was courteous, very friendly and a good driver (which, after our experience getting FROM BWI to the hotel, was a tremendous relief!) *The car was clean *They got us to the airport in plenty of time *The price ($95 w/o tip) was the best price we found for a private car We will absolutely use Airport Express Transportation again when we are in DC.

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

Awesome person and driver. He is prompt, kind, and affordable. The vehicle is very spacious and…read moreclean. A+ for me.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

My husband and I flew into Baltimore and needed transportation to Annapolis. We were so grateful to…read morefind Nelson's Executive Transport. Guy was wonderful, very professional, on time, and an excellent communicator. The car was spotless, comfortable, and spacious. We are looking forward to using Guy again when we return next year.

Guy was very responsive and a great communicator! His new expedition was amazing and very clean!…read moreTop notch service that we'll be using again!!!

I used SuperShuttle today from Dulles to Manassas. Overall, it was a very positive experience. It…read morewas easy to book and they took me step by step when my flight arrived via text. My flight arrived during rush hour, which led to things being delayed. My driver was courteous and drove very safely. The only thing keeping me from five stars is the workers on the curb. They weren't rude, but when I had a question to be answered they didn't explain things well. Now that I've done it, it's not a big deal, but it was confusing for my first time.

8/11/20 Back when I had just finished high school, my sister…read moreand I had just gotten back from our new home in Geneva Switzerland and were pretty tired. We had prearranged a Supershuttle to take us back home. The guy who picked us up started out nice, but quickly showed his true colors shining through. I learned that night that if you want the cheap rate of using Supershuttle, you will be either picking up various customers at various locations before going to the airport. The same can be said if you are going home from the airport. Our driver started getting bitchy and his attitude got worse. He was rude to several passengers and ended up getting lost. One passager wished us the best of luck as she got out of the vichele. She did not tip the guy. A middle finger is what he got. When we finally got to our second home, we did not tip the guy either. When the drive acts like an ass and tell you to "shut the front foor." a royal ass wipping came mind. My short temper remained in tacked, but oh it would have been nice to watch him fly through the air and come down hard upon a bear. The bear would get mad and Jack would get off...okay I am losing sight of what I was talking about. In short, after experiencing what Supershuttle had to offer, we took taxi or used the subway to get to the airport. Never again.