ABUSE/NEGLECT by The Neighborhoods by Tiger Place…read more I went in to visit a relative today. The heat was on in her room. A soiled adult diaper was open by her bed. Flies were swarming around, and she was crying. She said she could've breathe because she was hot. I summonsed the caseworker, who brought 2 other staff members in the room with her. The attempted to make excuses as to why I found my relative as I did. They said she was being cared for, or she would still be in the soiled diaper. She did not have any diaper on. When I pointed that out, they said that's why they put (something; I didn't hear what they said) under the mattress. So, if my relative urinated or had a bowel movement, who knows how long they would have to lay in it. I am on hold, ready to report them for abuse/neglect. They are mandatory reporters of abuse/neglect. I wonder if they will report the staff member(s) who left my relative in that condition? One of those in the room pointed to something in the file and said, "not here now." Sounded like that person may have left at shift change. No human should be treated that way. My relative has dementia, recently had surgery after a stroke, and since has been paralyzed on her left side. The social worker said, "I know we have a care meeting on Monday, but you are free to look at other facilities." I am devastated. DO NOT PLACE ANYONE THERE.

The therapists seemed to be good, otherwise I would give this place a zero if I could. After a…read moreterrible experience in the hospital, I arrived for inpatient care in a "rehab" unit. I was not placed in the rehab unit, but in the LTC unit, with people struggling to exist, while there was a room available in the rehab unit, as confirmed by the supervising nurse. I was assigned to a room just on the other side of the daycare playground. When the children weren't outside screaming, my view was a rock wall. The very narrow mattress had a bar going down the middle and slid every time I tried to get into bed. I was there after hip surgery, so this did not work. The mattress was exchanged, but not much better. I finally asked for a different room, and was given a room with a view of the woods with a wider mattress. After a day of using paper towels, I asked about towels and was given some. I had a special ice bucket for my surgical site, with the only time it was ever filled, was at my request. With bed sores developing, I went up to sleep on a couch in the lobby, and was given another mattress the next night. That mattress was worse than any of the others, with one side high and one low. The chairs had no support for someone recovering from hip surgery. One time I waited an hour and a half before my call button was answered. While I didn't observe any elder abuse, I did observe a "cold, indifferent attitude" by many of the staff. I was left wondering about the condition of the LTC patients mattresses, bed sores, inability to self advocated, etc. I could say more, but hope this is enough to give you pause for serious consideration before going to the NEIGHBORHOODS or placing a loved one there.

Only send a family member who you hate and want inheritance from. My mother is in a life…read morethreatening situation right now. I literally begged them to send her to the hospital. She was in the reach unit. I threatened lawsuits, hotline and nursing board reports. They made her wait 4 days for a Doppler test which was ordered "stat", meanwhile I'm calling them multiple times a day about it. My mother calling me in tears. I have seen her cry less than 5 times in my life. That's just to start. I had to physically confront these people about turning her every 2 hours. I made a big fuss about it. The next day I call to ask about her leg (where they found a giant blood clot btw) and the nurse "Laura" asked me to clarify if I wanted her turned during the day as well. Are you fucking serious? She can't roll over on her own and them leaving her leg swollen and painful for days made it worse. Her reasoning was that she was up for meals. There's 4-5 hours between meals, Laura. There are fucked up nurses working there. Being a nurse I know exactly how much they denied her care. I'm 500 miles away. They told me if I was that concerned I could take her to the emergency room. I can't even take her to my car without mechanical assistance. No one could. They finally checked her blood flow and immediately sent her to the ER. Now I'm sitting here hoping she doesn't throw a clot to her brain, lung or heart. Lenoir Woods clearly will just let your loved one die, even as you beg for mercy and threaten them with a lawsuit. Another reviewer lost her family member due to their abuse. The whole facility better be praying that nothing happens to my mom.

Can I move in? This place is better than college! We spent 4 days visiting my grandmother here and…read morewere extremely impressed. The amazing staff seems to really WANT to be working there, and it shows - they know residents by name and remember their preferences; they're also very friendly, offering hugs and physical contact as desired, which my grandma commented is much appreciated, as it's something commonly lost in old age. I was also impressed by the large, prominantly-posted sign listing the Residents' Bill of Rights, detailing the kind of treatment residents can and should expect (and what to do if they ever feel those rights are being violated). The food in the dining hall was good, with a wide range of daily options and outstanding desserts (both regular and sugar-free), which my grandmother blames for her putting on 10 pounds. She's now switched to watermelon for dessert, so being a good grandson, I had to eat the apple pie, carrot cake, and chocolate sundaes FOR her. It's a rough life... The facility offers a full spectrum of care, from independent cottages up through skilled nursing. A shuttle runs to popular stores and town locations 4 days a week, and a dizzying array of activities are offered every single day, including their own movie theater and Wii sports! They even have a large library with an Internet terminal. The grounds, buildings, and rooms are all beautiful and well-maintained. All that is great, but the single most important and telling thing about it is this: My grandmother is comfortable and happy there. What else really matters?

I work for a home healthcare agency and one of my clients had to go there temporarily so on my own…read morefree time, I went to visit my because I care about her when I got there. I noticed that my was being mistreated. I said something to the charge nurse because I felt like if they knew her background story they give her more but instead they agency that I work for and try to get me fired. They told the agency that I came up there and basically caused a disturbance and was yelling when all I did was asked if my client can have more pillows because she could not breathe. All I did was show that my client had someone outside of the facility who cared about her I would not recommend this facility to anyone because if they are not empathetic to their why are they even in business?

From the owner: Excellent Skilled Nursing Facility. We offer: * Private…read moreRooms Available * Wheel chair accessible transportation to medical appointments * Professional Medical Care and Routine Physician Visits * Beautician and Barber Services * Ombudsman Visits * Short Term Care and Respite Options * Rehab Services including Physical & Occupational Therapy, Speech Therapy and Lymphedema Treatment * Housekeeping and Laundry Services * Various Daily Activities * Basic Personal and Medical Supplies * Complete Dining Services * Wound Care * Trach Care and Specialty Services * Visiting Pet Therapy * Hospice Care

Needs zero stars. OB triage neglectful and passes off liability by lying on documentation…read more Ignore all atypical cases. Cause pregnancy loss and permanant damage to mother and child. Not ADA compliant for parking. Communication between departments is almost none.

I thought I was having a stroke so I called 911 at 5 o'clock this morning. Got to the ER started ok…read moreat four or five doctors looking at me then they took me over to Eye Clinic, and after that when I went over there, I still had a needle hanging out of my arm. They never took it out. They had released me and didn't even bother to tell me anything they didn't tell me what they thought the ER there really sucks actually the whole hospital sucks. They should shut down. I anybody if they need to go to an ER go to Boone Hospital of and they weren't even that busy.

A company repleat in incompetence, neglect, and abuse. Avoid this company if you care about your…read morefamily members. In my opinion, this company's interested in minimal intervention and involvement in the care of their clients. IT seems as if the #1 policy in BSL is CYA. I'm more than happy to spell this out. Beware, your loved family member will not be loved by anyone at BSL. If you are looking to a company that provides minimal care, a policy of blaming tour loved one and you. BSL will be a perfect choice. These people seem to be animals. I am aware of my typos, John. ​​

From the owner: Boone Supported Living, LLC is an organization dedicated to helping people who have developmental…read moredisabilities by ensuring they successfully launch from home and into their community without fear of landing in a nursing home. We are more than caregivers. We are mentors. We are advocates. Our organization helps you to help your loved one have an ordinary life. Contact us at (573) 514-7662 to learn more about our assisted living services for disabled adults.

most condescending provider I've ever encountered. My money and recommendation could not run fast…read moreenough away.

I came to Lumia for the IV Hydration and Austyn was so sweet! She sat with me to go over…read moreeverything. She left no stone unturned so if you are someone who has questions or this is your first time (or not) I would speak with Austyn. My IV hydration bag was painless, fast and easy. It was done before I knew it and was in a very comfortable environment. I got to choose where I wanted to sit and was provided warm tea and the Wi-Fi password. This seems like something I would like to keep doing.