I love the location of this doctor's​ office. It's​ easy to get to and there's always parking…read moreavailable​. I also love the fact that no matter the day or time If I call to get my kids in for an appointment 9 times out of 10 I can get them in on that exact day. The staff at this location are always friendly​ and helpful. Dr. Allapan is extremely​ knowledgeable​. She's not big on conversation but she's​ really good at her job and has a passion for it. She really cares for the kids she sees and it shows. ​

Best pediatrician In town!…read more My children love him and his awesome staff. Seriously! You should consider him. He has great bed side manner and answers his own phone calls at 2am when my kids are sick!!!

Best pediatrician there is. I trust him with my daughter and her health. He has never made me…read morewait for an appt when I was concerned. He answers my questions, takes my concerns seriously, and is kind to the children and parents.

Nurses and doctors are great. PA is awesome. Everybody is very relaxed and willing to help. It's…read morealways nice taking your kids some place that loves children.

i been taking both my kids here and they are a very friendly staff, amazing for children with…read morespecial needs, we got told by them by family who brings their kids here

Guys- from A normal realistic parent, not someone just ranting on here due to 1 bad experience…read more 1. Rivertown will get the job done- but the same way the insurance companies do these days. Big bill- extra fees- and low commitment to customer care. And we're talking about children here. It's mainstream process through, don't make any waves type care, get you out the door to Walgreens for over the counter as fast as possible. And the other yelpers aren't kidding....you're going to wait. Block out a half day. 2. They are not capable of sensitive administrative processing. If you need it to happen- it won't. We had to pay 20$ for a physicians sign off on dental work....yes just the signature. Rivertown is going to get into your pocket through quite a few tunnels- like buying a car. "Convenience Fee" type stuff. 3. Front desk assistants are congruent with city DMV and probate ladies. Don't bother them with a question or a call. You'll be lucky to find a topic they deem important. 4. There is no such thing as a "sick side" and a "healthy side". That's a gimmick to make you more comfortable and snag the business of the simple minded. They bottle neck all of the kids into the same hallways doors rooms bathrooms and common areas for services/treatment so don't be so quick to assume the sick kids are quarantined off and you're breathing separate air. Be smart...go somewhere else there is plenty to offer in Columbus.

Bottom line: rude doctors, poor office amenities, inaccurate billing and bad customer service…read more The front office team was great and so was the nurse. But the "perky practitioner" was so rude, sour faced and barely spent 30 seconds with us (not exaggerated). They charged me a copay when I didn't owe one. We are military. I posted a review and never heard back. Go to Pediatric Acute Care. After the terrible experience here, I went to Ped Accute Care by the theater/Moe's. They were fast and so friendly. They also didn't charge me a copay because they checked my insurance and did things right. I'll never go to Zoe again. Update: I did eventually receive the refund made to the correct name and a nice note from a member of their leadership staff. It's good to see they are working towards improving things at their offices.

The male owner/doctor is very rude and got upset bc I got rude back with him. Then I was told my…read morechild couldn't come anymore all because I refused to get talked to like sh$t

I think the entire city would go to Dr. Vernon if they knew about him. First off, it's the most…read morebeautiful doctors office imaginable, complete with an indoor playground (which is brand new.) Second, the entire staff is so lovely and personable, especially Dr. Vernon. Easily a 5 out of 5 star place. I have never seen a pediatrician office this beautiful and perfect in my lifetime!

Dr. Vernon is an absolutely fantastic pediatrician. He is a breath of fresh air to new medicine and…read morehe's phenomenal with our children. His care is professional, reliable, fast, and consistent. The staff make you as a parent feel special upon arrival and your kiddo like s/he is one in a million. There is always no wait and after checking in you are assisted straight to your room. Dr. Vernon provides care that does not feel rushed and always makes sure to answer all of our questions. If we ever forget something we can easily access him on the portal and within 12-24 hours we have a response back. We have lived in six different states/places since becoming parents to our oldest and Dr. Vernon is by far our favorite doctor and care our boys have received over the years. If you are looking for a new pediatrician and/or are new to the Columbus area call Vernon Pediatrics first to see about availability! He is hands down the best.

My kiddo and I both get sick - every time - from visiting this clinic. They do not adequately…read moresanitize the space. They used to be the go-to pediatrician, but they have fallen quickly in the last 5 years. I feel like we are just dollar signs to these people now. Please only consider them as a last resort for your littles. You pay premium prices for a premium location with poor care.

i went here when I was a child me and my sister both went here as children . Now my three kids goes…read morehere never had a problem they are good and always listen to my concerns about my children. I recommend other Parents to bring their kids here.

Dr.Stanford is an awesome pediatrician. She took her time and examined both of my twin girls and…read moreanswered every question I had. She even went out her way to show me ways to make my babies sleep comfortably. If I could leave more than 5 stars I would.

I have been taking my children to Zoe Pediatrics for almost 10 years. Even with an appointment I…read moretend to wait 2-3 hours to be seen by the doctor. What keeps me coming back is that it's always clean, not too crowded, and the staff is always pleasant. However today when I called to gauge how busy they were and if they could accommodate a walk in, the gentleman that answered was extremely rude. I understand being booked up, but he was dismissive, talked over me when I was trying to explain the nature of my visit, and ultimately hung up in my face- but not before letting me know his name was Kenny Kong, the owner and operator. Mr. Kong's conduct directly contradicts the very positive qualities that have otherwise drawn and kept my family loyal to Zoe Pediatrics for so many years . I believe it is crucial for an owner to exemplify the highest level of patient care and respect and I would expect a higher level of professionalism from someone who is at the helm of a family-focused medical practice. I am really disappointed to know that's how he treats the families that support his practice.

0 stars. Her and her incompetent son are the absolute worst pediatricians I've ever met. They…read morerefused care for my 1.5 year old daughter over a missed appointment in the past and claimed it was too much of an inconvenience for them. They'd rather reject care for a little girl than to have a heart. They won't even refer us to a specialist for this limo on the back of her head. Karma is coming to them I deeply hope. Maybe they'll respect karma better than they do kids

I am still in shock over Dr. Chaundra's behavior that I witnessed yesterday. Seems like a bad…read moredream. My daughter had prepared some questions to ask the doctor regarding the new medications she had prescribed my grandson for ADHD and depression. After all, it was his appointment for "medicine review". My daughter had done some research and talked with other parents in similar situations with similar negative side effects and wanted to discuss possible other options with the doctor. When my daughter began to talk, the doctor was visibly agitated and became immediately confrontational. She verbally attacked my daughter with condescending remarks as if how dare she question these medications. She then said, "Oh so you are the doctor now and I have nothing to say". She just sat there and started typing her notes. I then asked her a question and she said "ask her, she's the doctor" and pointed at my daughter. I questioned her comment to me and she said "I'm not going to repeat myself". She stood up and said "good luck" and opened the door and walked out. We didn't know what had just happened. We were both in shock. We walked to the counter to check out and the girl said "I'm sorry it looks like Dr. Chaundra has released you as a patient". The girls behind the counter were very kind and sympathetic. The look in there eyes was obvious that we weren't the only ones to have ever experienced this behavior. So we left there with NO doctor, NO answers, NO plan for a precious 7 year old. How could a doctor prescribe narcotics to a child and then in a matter of minutes just leave this child hanging with no direction? Completely unprofessional and inhumane! Still in disbelief...

From the owner: Ritu Chandra, MD, FAAP Board Certified in Pediatrics Shilpa Vernekar, MD. Same day appointments for…read moresick visits. Open 9am-1pm on Saturdays. Accepting most insurance including Tricare