I have been seeing Dr Lucks since 2006. We moved for a few years and came back this year. Dr…read moreLucks is incredible, he takes his time with you , he is patient, and really listens to your concerns and medical problems. He goes out of his way to find out what is wrong with you and to find the correct treatment. Dr Lucks genuinely cares about each patient and makes you feel special. Ebony his assistant is amazing! She is the most amazing multitasker ever, and she gets everything done! She has an incredible personality, is always upbeat and goes out of her way to help you! This is by far the best Dr's office in Columbus!

Thank you for the excellent care I received during my visit. The check-in process was seamless and…read moreefficient, and having a card on file was especially convenient, as it eliminated the need to arrange payment separately afterward. The facilities were clean and well-maintained throughout.

I have visited this location several times and have experienced great service. From a poison ivy…read morediagnosis and treatment, cold and flu diagnoses and treatment, they have, to date, been spot on. You can get in and out in a fraction of the time of visiting an emergency room. Piedmont has 3 of these locations in town and this one is the best of the three in my opinion. Easy in, easy out, clean, and with a friendly staff. They stock common antibiotics too, so you can possibly get them there instead of making another stop at a pharmacy.

I really love this urgent care!…read more The staff is always friendly and professional! There's never a long wait! (that I've seen) The building itself is extremely clean and maintained. and the MD, and NP's are knowledgeable and considerate. The hours of operation are very convenient and they accept almost any type of health insurance. *Not to mention they do drive up covid test (They do NOT do the Rapid covid test only the PCR test, which is the one that takes 3-5 days to get the results) I would definitely recommend this urgent care to anyone.

The only reason I'm leaving two stars here is because the ladies in the back who give you the PCR…read moretest are very nice. The two ladies upfront are extremely rude and very unpersonal. My husband and I had to get PCR test to leave the country and we were both called back at the same time and got swabbed. 30+ minutes go by and my husband walks up to ask the lady how long it's supposed to take and the one lady said " I don't know! When it comes out!"The other lady upfront responded 15 minutes per each test. We literally got our test done back to back within 60 seconds of each other. Absolutely RUDE to us and we were nice and waiting very patiently. On the way out we let them know they were rude. Our tests were negative btw. At $75 a pop You would think they could be kind. We even said thank you to the lady on the way out to which she turned her head and didn't say anything. It was after that that we told them how rude they were.

I had a wonderful experience at Horizons and would highly recommend this office. I felt genuinely…read moreheard and well cared for, and the entire team made the visit a positive one.

I have had Dr. Phillip Robinson as my primary care Dr. over 24 years. I would not change a thing as…read moreDr. Robinson cares about your time and he is very efficient with addressing your concerns and testing for the causes of problems you are having. I have always had good experiences with those in the office. I am so happy I picked Dr. Robinson all those years ago.

We came to this practice after several friends recommended it and couldn't be happier. Jan, the…read morenurse, is pleasant, helpful and always in a good mood. VERY responsive if you need a refill, they called one in for me to Fort Hood, TX when the airline lost my luggage for over two days. They then called to be sure I'd been able to get the medicine without further problems. Very pleased with Dr. Boroughs - thorough, attentive, doesn't rush you but doesn't keep you there needlessly, either. We are so glad we found this practice! I feel like I'm more than a number with them.

Dr. Burroughs has been my primary care physician for the past 5 years. She is an excellent doctor…read morefor my annual bloodwork and wellness visit, as well as the occasional trips to see her for illnesses. Jan, the office nurse, is one of the friendliest people I've ever met, and she will quickly take care of whatever you need, including referrals and sending prescriptions to the pharmacy. The whole staff is very friendly, including reception and the phlebotomist.

Amazing doctors office. The staff is SO friendly and helpful. Dr Patel has an abundance of patience…read morewhen listening to new patient concerns. I just moved to the area and have several medical conditions, and he just listened to my whole history and all of my concerns without interrupting or being dismissive. At the end, we discussed next options and I felt like he truly listened to me and cared about my medical care. I have had very positive and helpful experience every time I have entered the office and with every phone call. A true gem of an office all around.

From the owner: Closed for lunch from 1pm till 2pm.read more

I rarely leave reviews, but my recent experience with Dr. Roman's office was extremely…read moredisappointing and needs to be shared. At my first visit, things went well. Dr. Roman even referred me for a mammogram, which I scheduled for August 19th. I was upfront about my history of seeing multiple providers over the past year while trying to find a consistent primary care provider. I also explained that I had accidentally left my medications in a hotel room -- a human mistake that I owned up to and resolved. There was no indication that this would be an issue moving forward. Fast forward to my follow-up: I checked in, waited to be seen, and then, without warning, was told I was being dismissed as a patient because of my provider history. The way this was handled was unprofessional and honestly shocking. A woman, who I assume was the office manager (she never introduced herself), walked in and immediately spoke to me in a judgmental tone without asking questions or trying to understand my situation. Dr. Roman never came to speak to me, and to make matters worse, I could hear staff discussing me in the hallway -- which was not only embarrassing, but raises serious concerns about patient confidentiality. Now I'm left scrambling to find another doctor. Because I wasn't offered not offered a 30 day refill until I was able to schedule the psych appointment and/or find another provider, and will be out of my medication by the weekend. If this office had concerns, transparency and communication would have gone a long way. Unfortunately, that wasn't the case here. Patients deserve respect, professionalism, and the opportunity to be heard -- none of which I received.

The nurses and office manager are extremely rude. I had a follow up appointment with Dr. Roman…read moreabout the Thyroid Condition tat he diagnosed . I was told to see the NP because he went on Vacation. All she discussed was the last colonoscopy had. So I made another appoint appointment for a week later. I waited 3 hours, was taken to the room, blood pressure taken.....Finally, after a long wait the nurse told me Dr. Roman had gone home. The arrogant office manager then told me to leave. She said I was there to get refills. And I was very ill with Thyroid and possible diabetes and Depression. My wife had died 2 weeks before. Then I received a letter from the Office Manager, not Piedmont or the Doctor, that I had been dismissed from the practice. An Absolute Blessing. The place is like a Lifetime Movie. I doubt I have Thyroid now. In the bathroom the Urine Shelf if jammed Full. I have never had an interpretation of the last bloodwork. Also, I was charged for the visit with no Doctor. I was so Stressed and Depressed when I left .....unreal Lifetime Movie Do not risk your life there. The staff diagnoses......

Absolutely the best that I have experienced. Dr Jain and his staff made me feel very comfortable…read moreand reassured. Safe and all questions and concerns were 100% addressed. First surgery i was not even having anxiety attacks about. Would 100% recommend and I will be getting anything else i need done there ​

I was supposed to have a procedure done in August. I didn't realize that my insurance had changed…read more I already paid my part and I was told that I didn't have to do all the pre surgery things again and they would resubmit everything to my new insurance. Well an emergency came up on my end in September so I didn't follow up. It is now November and I am told everything has to be redone and resubmit to my insurance. This was supposed to done in August and the excuse they gave was I must have slipped through the cracks. So if you are a black person you will be forgotten at this place.