It's been 5+ years since my first review here and goodness, a lot has changed since then. So much…read moreso, that it's time for an update. The biggest change is that it has gone through a total renovation on the inside. The check in area is right up front and it's large and spacious. The main floor looks almost the same, with the small cafe area also getting a face lift. I think the thing I noticed the most is that the stairs are gone from the center of the lobby. Now the main way to get to the second floor is the elevator. This definitely opened up the space. As for offices and different departments, the only ones I've been in since the change are urgent care and physical therapy. The urgent care is now on the first floor and when I had to go a few months ago, I was able to quickly book an appointment online for later that day. I had zero wait time and no problems at all. As for the PT area, it looks completely different, and in a good way. The service I've received has stayed the same, really great overall. I'll definitely continue to come here when needed.

Good visit. This review is focused on my experience at the Tower section of the Martha Morehouse…read moreMedical Plaza. I had a scheduled appointment and was coming in to have some lab work done. This was the first time I have used this location for labs, but it was an option and wanted to go here based on location. I also use this location for Gastroenterology. They have a great department and my doctor works out of the Medical Plaza as well. I have consistently had good visits there too. For the lab work, upon arrival at the plaza the parking is still a bit of a mess due to construction. I would recommend allowing a little extra time to be on the safe side. It was busy when I walked in the tower there was a line at registration of about 7 people in front of me and more arrived after. The line moved as quickly as possible but there was only one employee at that front entrance. She worked to get us all checked in and I think it was just a 9 am rush. After check in and registration, I was directed around to the other side for the lab work. It was on the ground floor and that part of the lobby/waiting room was packed. I had an appointment and waited about 20 minutes past my appointment time or so. I did notice, they do offer walk-in lab hours but would recommend an appointment here if possible. Once my name was called, I was escorted back and the nurse verified my identity and did her job. She was great and was very personable which was nice after the wait. Overall, a good visit and friendly employees and nurses that I spoke with. I will definitely be back as they offer a lot of services and departments here at the Medical Plaza.

Horrible service! And, that's saying something since I have a high threshold for incompetence. The…read morestaff was nice, but Dr. Narvel is a poor excuse for a doctor. I went to see him for results uncovered in an MRI where they found a small tumor in my neck. I also am having severe neck pain (unrelated to the tumor) with radiculopathy in the left arm and shoulder blade. He recommended getting a CT scan and was to put in the request with the James Cancer Center. One day passes, and I check in with the James. They never received the request. So, I had to call the doctor's office to see if they'd put in a request for the CT Scan. They claimed they did but would "fax the James" right away. Magically, the James had me in their system after that. Oh...hang in there...I've got more reasons why Narvel is useless... I get a notification in the mail from my insurance provider rejecting my claim for a CT Scan. This happens the day before the CT Scan. I couldn't skip the CT Scan, so decided to sort all the financials out after. So I called Narvel's office and left a voice message. In the answering message, the office threatens to push your call to the back of the line if you call sooner than 72 hours AFTER your initial call. So I waited. The radiology report for the CT scan came back and I can't make heads or tails of it. So, I waited...and waited...and waited. And, you're probably saying, "Why didn't you call him?" The thing is...I did. And, got NO return call. Apparently, their answering machine is for looks, because it clearly isn't there to serve the patients. Again, I call the doctor's office to get some closure on the insurance rejection and the CT radiology report. To which the phone rep at his office told me my insurance company needs to fax the request for the MRI report. Yet, Narvel's office is at fault! They should've filed this with the original CT Scan request. Next thing, shouldn't it be a priority for the doctor to get back to a patient in a timely fashion who has something that could be potentially cancerous??? Not to Narvel. He couldn't be bothered. I can't make sense of a radiology report nor am I going to Google my answers. When I called today about these issues, they wanted to know if I wanted to book an appointment. For what? So, Narvel can waste everyone's time some more. Now, here's the part that will make you see why I believe Narvel is a trash doctor. I went to him for the lump in my neck and for pain radiating down my arm (from an unrelated issue). This clown didn't think I'd review his medical records. He completely and totally filled in whatever he was feeling like at the moment because he claimed I was "having headaches" and "no radiculopathy." Really? Because I could swear I NEVER said anything about headaches since I don't get them. And, I also said my arm pain is greater than the neck pain due to nerve issues. If that's not radiculopathy, then what is it??? If you go to Narvel or have gone, I encourage you to review your medical records. It's abundantly clear he's not competent nor conscious enough to adhere to the Hippocratic Oath. Do NOT under any circumstances go to this clinic. You'll get better care elsewhere.

Westland family practice is my doctors office Dr. Narvel has been my doctor for years and I don't…read morefeel I cou!d find a better doctor he cares about your health he listens to your problems.I love this office all are very nice.

I have been going to Rivers Edge Family Medicine since switching my PCP (Primary Care Provider) in…read more2017. Six years and and have had nothing but positive experiences. Dr. Weiss is my PCP and provides excellent care and counsel. Also, I have always had a nice office experience and good staff interactions. The only negatives I could think of would be the walls between rooms are kind of thin. You cannot really hear conversations or make out what is being said, but you can still hear people next door. The only other thing is that office scale. The scale and I have different opinions on how much I weigh, but it is probably right. The office and facilities are always clean, and there is plenty of parking in the shared lot.

I have been a patient of Dr. Weiss for almost 30 years - I followed him from Beechwold Medical…read moreCenter in1997 and would never consider going to a different practice. The entire staff is caring, compassionate, and treat their patients with respect and dignity. I recently had a condition where it was necessary to be seen ASAP - the office staff did their magic and I had an appointment the next day! I've seen all the doctors, nurses, and CNP's and have had nothing but positive experiences. Last month I had a horrible experience with a specialist - I was rushed through and he gave "rudeness" a new name. I was so grateful to follow up with REFM - Dr. Bloor listened and made sure any questions were answered before I left. I can always count on a big smile and warm greeting from the front office staff - they are outstanding! I have referred friends and family to this practice. Kudos to REFM - keep up the stellar work!

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!

Didn't give me enough meds to get rid of my condition even though I am severely allergic, so I had…read moreto go in a second time. Gave me the incorrect dose the second time and didn't believe me when I called in to tell them they gave me the wrong mg. Was told it wasn't possible. They finally looked it up and then realized they were wrong. Imagine that! Told me the 3rd time that they wouldn't give me any more meds even though the condition is life threatening for me and they didn't give me enough to take care of the issue the first two times. Told me just to apply cream even though I said the cream doesn't work for me. They said, "yes it does." The arrogance to ignore your patients when no 2 people are the same. Playing with people's lives. The entire situation could have been avoided if they would have just listened to me the first time and given me a couple more days' worth. That is all it would have taken because the condition was almost gone. Will never go back to this dangerous place

I've been a patient at Worthington Family Physicians for over 20 years, and I have never been…read moreentirely pleased with this group, as they are not friendly nor are they very professional. This past year my personal physician and a wonderful doctor at that office retired. I called to renew a longtime blood pressure prescription, but they said they had no record of it and my new doctor was not in that day. Two days later I called the pharmacy and they still did not have the prescription. I called the doctor again and the woman said she had called it in and it was obvious she was not pleased and insinuated that I was lying. I informed her that it had been a week without the meds and I was not pleased. A few days later I received a certified letter "Notification of Discharge" informing me that she would no longer provide medical care for me and to find a new doctor. Instead of trying to resolve the problem and take care of a long-time patient, they discharged me! Very unprofessional! I would not recommend this practice to anyone!

Helpful front office staff, easy to get into. Dr. Morris is great and super easy to talk to…read more Provides good care and respects your time.

Beware...unethical practices. At my annual physical,…read moreKaitlin Beemiller added charges because I inquired about my hormone levels in regards to menopause. Extra visit fees simply for inquiring about something completely reasonable regarding my general health. I've been a patient here for probably 12 years, but I will not be going back.

I have been a patient of Dr. Sarah Allan at Gahanna Family Physicians since 2018. She is an…read moreexcellent doctor. I am always able to get scheduled promptly for urgent appointments if needed. She manages my healthcare needs related to several chronic illnesses. She is realistic when prescribing orders & always diligent about utilizing the most cost effective options for her patients. She is always on right on time for my appointments, I NEVER have to wait for her to come into the room! She is well-organized and efficient during your visit. Her attitude is always upbeat & positive. She has a fantastic personality and is so compassionate and patient in her patient interactions. She is meticulous in her assessments & confident in her bedside practice. She is extremely thorough & always provides me with adequate education about my health needs & her prescribed treatment plan.

surprisingly this last experience they were fairly rude .. almost like an inconvenience to check me…read more. The moment the physician said he did not like treating people who had been car accidents at the urgent care, Wasted an upfront fee to be seen. Taking my business elsewhere.

You can't call it an urgent care if you need an appointment (with the nearest one an hour and a…read morehalf out) to even be seen. The receptionist was lazy and couldn't be bothered to help at all with anything other than scrolling on her phone. call it a primary care office instead.