The patient experience is the priority. Expect to wait a long time, little to no communication and accommodating the needs of the hospital over that of the patient. read more

The slowest hospital I have ever been to. They put you in a room and forget about you. Maybe they charge by the hour so your bill is stupid high. There should be a time limit on how long you have to wait or it's free. read more

Nurses are very immature, in the ER, talking and whispering, while I had my call light on. Waited 2 hours to see a doctor, with angina pain after two heart attacks last week. My nurse was very condescending, as if I didn't matter. Just released with ongoing severe angina pain. VERY BAD EXPERIENCE . I will never grace the doors of this hospital again. Go north for care!! Awful facility!!! read more

What a pleasant atmosphere when you walk in the main entrance- there was someone playing the piano when I walked in a couple times and another time a different person playing acoustic guitar. They have a large fish tank by the oncology area. So far, everyone seems very pleasant and willing to help you. The lobby doesn't reflect "hospital" at all, at least to me, like it's doesn't feel cold and institutional, if that makes sense. Definitely makes it more tolerable while you are waiting to do whatever you're doing there. read more

Hubby and I both had separate procedures done recently. Could not have asked for better care. I was horribly sick from the prep for a colonoscopy. From the gaurd at the door to the admission ladies to all six nurses, I came in contact with nothing but compassion and great care. This local hospital gets an undeserved bad rap from people who wouldn't be happy regardless. read more

Everything could improve. I am a cancer survivor (aka I've been through the wringer). but Columbus Regional ER is of the worst. If You're a minority don't bother going there because You'll be mistreated and abused. Once I had pneumonia, I was diagnosed but I didn't get 1 Tylenol. So many other examples ;( read more

Bad experience with ER trying to address symptoms from a surgery that took place in a different hospital, and instead of trying to assess the situation, they question why we came to CRH and didn't go to the other hospital. The ER doctor insinuated that it's better off to go to the other hospital even before assessing the medical condition. We are local to Columbus, and that's why we came to CRH. Reason why surgery took place at a different hospital is because of the doctor speciality and referral from CRH doctors. Unfortunately for emergency situations we have no choice but to come to CRH. read more

They are horrible! Fixing to report them to the medical board. Took my friend there she had red streaks around a bite that looked like a brown recluse bite. Dr. Just pushed around the spot and gave her an antibiotic. Dr was in a hurry to get to the pizza party that was going on! He never scraped it to do a biopsy. She's now at Seymour hospital with an infection that busted under the scab ! read more

Honestly I don't wanna give one star this place is racist and they treat you like you're faking just because you're black. nothing that they did here today helped me but they say I have a frozen shoulder . if your brown or black do not come to the hospital.!! read more

My husband was at CRH twice. What a fiasco both times. I'm sure there are well-intentioned people there, but the level of miscommunication and carelessness is stunning. If you can get to Schneck in Seymour, do it! read more

By far the worst of the worst. They're very rude at the er front desk. I hope one day they need something so I can join the rude wagon they're on. I would choose zero stars but unfortunately don't have that as a option. read more

My father has been undergoing cancer treatments and due to his original doctor being out of town, he had the misfortune of coming to this hell hole. Ever since then, they've absolutely bungled his care, seeming to actively try to kill my dad. And throughout this whole ordeal, the staff has been rude to my family, taking the longest time to do anything to make my dad comfortable (and still failing at that), and then most recently losing my dad's phone (probably stole it, because the staff is that bad). Once the opportunity is available, our family will be taking my dad to Schneck in Seymour. By the way, it's funny how a large majority of 5-star reviews are coming from the same name on their google review page. I'm assuming the "Dennis Harden" character is a spam bot from a review farm that the hospital paid for. And even with the review spam, they still can't get above a three-star rating? What a joke of a hospital. read more

I have been to CRH twice in my life. Once on September 1st of last year and again on September 21st of last year. Both times I paid my $60 co-pay at the window. In December of last year I began to get collection calls saying that I still owed the $60 from the September 21st visit. I sent them the receipt from the day of visit and my bank records showing where they took the money from my account. They continued to harass me so I paid the $60 again. Today I got another collections call over the same thing. It's honestly not worth the time it takes to argue with these imbeciles so I paid the $60 co-pay FOR A THIRD TIME! I promise, this will be the last time I pay that place anything. It may be a good hospital, but they need to hire somebody with basic math skills to take care of their books. read more

I had an accident in Nashville, Indiana, while on vacation and broke my hip. It was scary being so far from home and in such pain. Everyone from the EMS, to the emergency room staff, to the operating room staff, to Dr. Chambers (who fixed me up), to the fifth floor, orthopedic staff, to sixth floor staff, to nutrition staff, to physical therapy, respiratory therapy, and others too numerous to mention were so caring and professional. They enabled me to just rest and get better. They had my back! You residents of Columbus are well served by this facility. I hope you don't need to come for health care; but, if you do, you have access to a truly wonderful, group that will do their best to help you through. Donna Rucker read more

Be careful , I thought this was a hospital that cared about people , I guess I was wrong. Tonight I took a buddy there because he was in a great deal of pain. They took him back to exam him. Because he was crying, they decided he was there for drugs to support a habit. They gave him two pain pills and discharged him. He was escorted out. I and another buddy wanted to know why nothing was done There was police woman there, got aggressive because me and my other buddy wanted to know why nothing was done. He was in so much pain, he could only cry so we asked at the registration desk why they did nothing and they hid behind the privacy act. The police became overly aggressive and began making threats. ( none of which she could legally carry out.) I believe she got scared. I asked her some questions and she refused to answer. She hid behind " I'm doing my job" "I'm not telling you" She is a coward. Normally CRH is a good hospital and I have had no complaints. But , tonight they failed completely. read more

Emergency room nurses are rude stereotyping c**** they told me they didn't have enough doctors so I had to wait till a doctor showed up which took 3 hours and that their other emergencies were more important I wouldn't piss on this place to put it out if it was on fire this place doesn't deserve a star but I have to give it one just to do the review read more

It has taken me a year to get to the point where I can actually write honestly about how I feel about Columbus Regional Hospital. My experiences are based on numerous hospital and ER experiences I went through with my daughter during the last 4 years of her life. First of all, Columbus Regional doctors and staff saved my daughter's life more than a few times. As a result, Jessica had more time to enjoy her life, family, and her friends. How do you even measure a gift like that? While I cannot say that the care was always perfect, I can say that CRH provides good care. I know the hospital continually works to improve. There are plenty of saints there, working behind the scenes who really care. They are willing to listen and have difficult conversations, even when people are difficult, and believe me I was. My husband and I both believe that if angels walk the earth, they come in the form of nurses, med techs, and CNAs. There are plenty of those angels at CRH. I wish I could remember their names. I do remember Tony and Trudy from the ER who were the go-to IV experts. They were always professional, patient, and helped Jessica stay calm. We always felt some relief if they were on duty. One time Jessica had a male nurse in the ER, I can't remember his name, but she had a crush on him. Several months later, we were back and had a different nurse. He saw her name and stopped by to see how we were doing. Honestly caring things like that happened all the time at CRH. I want to mention the folks on 6 Tower because we spent more than a little time there. I can't thank them enough for always making Jessica feel special and providing great care. Jessica was intellectually disabled. During one stay, she was obsessed with going to the beauty shop. Whenever, I told her she couldn't go out because she was in the hospital she got upset. So a couple of techs came in and washed her hair and fussed over her, telling her how pretty she looked. See what I mean about angels? During Jessica's last stay at CRH we were fortunate to have Dr Zhuang as a hospitalist. He always took time to listen and tried some different approaches to help her recover. When it became clear Jessica wouldn't survive he honestly and compassionately helped us understand what was going on. He also helped us get connected to the good people at hospice who made sure Jessica's last days were peaceful and pain free. Aside from angels coming in the form of nurses, I've also found some pretty angelic Patient Advocates at CRH. Most of my experience was with a former Patient Advocate, Emily Mitchell. Emily got me through a lot of really difficult times, I don't think I would have made it without her. Watching your kid slowly die is messy, confusing, and painful. Emily helped me sort things out. I was difficult at times, so I'm grateful for her patience. While I don't have have as much experience with the current Patient Advocate Jessica Coombes, I can tell you that she has sat with me, listened compassionately to my feedback while I cried, and took me seriously. I also want to mention the medication management clinic at CRH. Kelly and April are simply awesome! Jess always looked forward to seeing them. They were both incredibly kind to us. There are plenty more people at CRH I should thank, but honestly a lot of it is a blur of running from one adrenaline infused emergency to the next. If you took care of Jessica, please know that we are grateful! My daughter always had apple stickers. When I was an especially good mom, she would give me a sticker. It was a big deal. I think if Jessica could, she would give CRH an apple sticker. I know I would. read more

Columbus Regional Hospital, I'm disappointed!! This hospital used to be so good, and seemed like they cared about their patients, but anymore, it's so scary to feel like you have to put trust in them that they will take GOOD care of you when you need their care. My sister had a scare yesterday with her chest. She was having chest pains, and said it was hard to breathe, and also that her mouth felt funny. I got a call from her to take her to the hospital while I was still at work. Someone from her job took her and could get her there faster than I could. When I got there she was already in the room, which was nice and I was thankful for that, but then it seemed to not matter after awhile. We literally sat in her room for over an hour without seeing a doctor!!!! Why on earth does it take so long to be seen?!! I get that it's busy, but when I walked into the ER, it was so calm that you could have fallen down and went straight to sleep, seriously!! No, she wasn't showing signs of a heart attack, but does that mean she should sit there for a LONG time with no care?? Your job is to make sure that the patient is as comfortable as possible regardless of how serious the emergency is. I remember the last time I brought her here a few years ago when she thought she had kidney stones. We sat in the ER for over 2 hours and I'm not kidding. We left and I had to call the ambulance for her just so she could get in faster. How ridiculous is that??? I'm sick of the lack of care and compassion this place has now. Makes me sick and sad that our hospital has gotten this BAD!! Anyways, while waiting, she was still having trouble breathing. She pressed her button for water and no one came in for 20 minutes....WHY??? There were a line of nurses, assistants, or both sitting at the computer or on their cell phones....Why are you not answering a page??? The nurse finally came in 20 minutes later and said, the doctor is on his way now, and I'm going to wait to see what he says before I give you any water...ummm...OK??? It really bothers me, that this city depends on this place for help. I wish it would get people in there who care. There was an RN with red hair that first came in to help her and she was very nice, but I don't know about the others. I'm not so sure if my cousin who was brought here a couple of years ago and had to be air lifted, died in their care because they didn't do all they could to help her. I can only pray that changes are made. You have many lives in your hands!! Also, I heard a nurse make the comment when someone came over the PA system and said there was a new patient in ER-4, which is the room number, and she said..."are you serious?" How can you act like that?? Sad... read more

Incompetence at its worst is how I would describe their accounting department! 1st we give them insurance info BUT they don't send it to insurance company and say I owe entire bill even though I had insurance! Then they say well they can give me financial assistance but then play games for months to get that going! I will not pay them a dime. I will drive far away before I would ever step foot in there again read more

This is a very unprofessional hospital!!!! My mother was admitted this past Saturday, only been bathed once due to my asking. Today is Friday. They attempted to do an mri on her weds.. her age is 81. Gave her some kind of crazy meds, disoriented her so badly, that she tries to get out and grabs an exposed bulb and cuts her arm. Only know of course what they told us concerning this. I'm not familiar with mri but i sure am amazed that this can happen. The nurses on duty are uncaring and just sit at the station talking. Let me say its the most pathetic hospital I've ever been in. Back to her arm. Went last nite to visit again. They had not even washed or rebandaged her arm. So I requested that due to now running low grade fever. They had to tear the bandage off due to its sticking, and was inappropriately done the first time! Just simple stuff most people Know what to do. This is unacceptable to me!!!! I did not want to give any star. As someone said in earlier review, If you really care about who you are taking to a hospital, Please go NORTH!!!!! read more

Worst hospital I've ever been in.. ppl are so rude, especially the ppl at the visiting desk. Very unprofessional

Pay close attention to all bills your receive from Columbus Health. Keep all documentation from your insurance Co. detailing what they have paid and what is your responsibility to pay. On Sep 25 I received an invoice for $1254.38, my responsibility after the insurance paid their part, which stated the hospital would apply a discount of $125.44 if I paid by Oct 25. I made a payment of $1128.94 on 10 Oct by check, payment verified by my bank. On Oct 29 I received another invoice for $125.44. When I was finally able to talk to someone about this charge I was told they forgot to apply the early payment discount on the Oct 10 payment and they deleted this charge from my account. Once again, carefully review all invoices and if necessary demand addition documentation to verify either services rendered or payment received! read more

I am so upset with Columbus Regional hospital..My nephew and son took me there I previous had a fall and had hit my head ..I had a headache for 3 days ,that had not stopped. So i felt they needed to do an act image to see if I had a concussion..I sat out by the desk in the waiting area for 2 hrs. Finally got to a room , sat another , almost 2 hrs. Finally get scan... still waiting , they said it had not been read. I was mad,nervous,tired ,wanting to go. I told them I wanted the results , and the Iv took out , this man , working as a nurse said You don't have to pissed off at us...I told him to stop he wasn't going to talk to me like I heard him talking and using foul language at a prisoner that was there. Get the Iv out I was leaving ...and he was not going to use foul language at me like he did that prisoner..I was leaving.. another nurse came in and said i was at the stroke stage because of my couman. Blood thinner.. I signed my papers . And left after 5 hrs....never again...no more columbus hospital for me . My son could have gone to jail. He wanted to hit that man for talking to me that way. I'm glad he didn't, . But that man does not need to be taking care around people.im reporting him come monday... and it needs to be addressed....by the way I'm 72 years old...I deserve respect... read more

Columbus hospital is the worst I have lived for my whole life and have never been treated like that before we took my boyfriends son there two days ago cause he broke his arm and all they did was take a couple xrays and then wrapped it in ace bandage and tried giving us a high doses of hydros for a three year old and sent us on our way and to follow up with Columbus ortho and after sitting there for almost two hours and being the last to be seen they said oh it will heal by itself didn't take any other xrays or anything so after talking to his doctor that just does check ups she told us to go to Riley or greenwood ortho so we went to Riley cause we know them better and finally thank god for Riley they took xrays and came back and said he broke it in two places and that the hospital wrapped his arm way too tight and also said that they should never give a child that kind of medicine because it could cause them to get hooked we are very upset with CRH and would highly recommend if you have the same issue to go elsewhere. read more

I will never go to Columbus Regional Hopsital in Columbus, Indiana ever again and I recommend everyone else not to. They are a fucking joke and have treated me like shit the last two times I have been there. They are known to misdiagnose people as well. They misdiagnosed my father before finding out he really had cancer and said if they didn't find it that he was two works away from dying....A girl did something wrong when putting my IV in a week or two ago for a ct scan and ended up having to go to a different vein. I literally jumped out of my seat and screamed for the first time in 34 years of my life having a needle in me that made me do that. Ever since then I have had damage in my hand, at times its like my hand is paralyzed. I haven't been able to use it correctly since then. Everything I do even simple things like driving, picking up a dish or doing dishes, writing, or even just moving my hand cause sometimes I talk with my hand it is excruciating pain that goes thru my hand and fingers. Of course when I brought it up to them they tried to cover their asses cause they are afraid of a lawsuit. Well whenever I find out where to go to get my hand checked and if there is permanent damage that cant be fixed, I will be suing their asses. Today they refused to do any xrays or check anything when I came in for my foot. I have barely been able to walk for two weeks now, and the pain has radiated halfway up my leg and my leg is sore and bruised which is why I went to the ER and they told me this wasnt an emergency and I needed to go to a foot doctor. Yes I know I need to go to a podiatrist, but waiting a month or two to get into one when I can barely walk and it has radiated up my leg is the only reason I went to the ER but they refused to do anything. All they did was give me a referal paper to a foot doctor that's it. So fuck them and I will see their asses in court if they cause permanent damage to my hand to where I can no longer use it as normal..... Follow up, earliest I can be seen by a podiatrist is in a month in a half. So if something is seriously wrong because CRH refused to do anything it will not be pretty for them! I will make a 30-45 minute drive to a better health care provider that I actually trust. read more

Growing up I had always heard or been told to "GO NORTH FOR MEDICAL CARE, stay away from our hospital". I didn't want that to be true, but three doctors in the SAME visit misdiagnosed my critically ill infant child. I left our hospital and went straight to Riley knowing they were wrong. Riley immediately had a strong idea of the illness and responded to my child's needs and initiated proper testing,medicine and care. She had a very serious illness and I'm thankful for RILEY HOSPITAL! I offered my child's medical records from Riley to the doctoring staff to further educate the THREE doctors involved who missed such a serious illness! I will never forget the poor decisions this doctoring staff made. read more

Our daughter, 20 months, had an accident while grandma was watching her that we felt required a visit to an emergency department instead of waiting to see her normal pediatrician (event occurred after office hours). We found ourselves in the emergency department around 830 at night on a weeknight. Check in was efficient, neither fast nor slow, but that's were the 'normalcy' I've come to expect after working in the emergency medical services for 10 years ended. I believe we waited for nearly an hour and fifteen minutes prior to having an actual provider come into the room to perform an assessment though triage had occurred immediately following check in. X-rays took another 30 minutes to have taken and interpreted. When we were finally 'allowed' to leave, the discharge RN came in without introducing herself, was asked who she was as she began to perform a diagnostic procedure (pulse oximetry) and flatly responded that she was the discharge nurse (no name provided). She did indicate it was standard to do this and since I'm familiar with pulse oximeters and normal vital signs, I found it interesting that the machine gave results that were too low for blood oxygen content as well as pulse rates yet the nurse did nothing indicating she felt there was a problem with her equipment or our daughter. As the father and primary care giver for our daughter, I found the refusal of all staff to acknowledge or ask me questions to be somewhat typical, but no less frustrating than normal. The staff was not friendly, seemed to be going through a dichotomous checklist during all of our interaction, did not seem to be truly vested in the care they were providing to us. We were obviously not dying, but the emergency department was also not busy and during our over two hour experience, we heard the same staff member sitting just outside of our room gossiping almost continuously. Overhearing this, but not receiving prompt, efficient, and friendly service not so quickly let us know that we would only be visiting this hospital again in a non-voluntary capacity. Buyer beware. If you're able, I would suggest visiting a hospital outside of Columbus if you're in need of urgent though not emergency care. If you don't have a choice, pack a book or something else to keep your attention while you spend an excess of your free time awaiting the staff's attention. read more

if you have something wrong head north I've been a nurse for 35yrs this is NOT an up to date hospital, they are extremely behind in modern technology, shortstaffed, the right hand doesn't know what the left hand is doing WORST hospital I have ever worked, WORST hospital I have ever been in, but they pride themselves in something they dont provide.....sad I definitely would NEVER take a family member of mine there! read more

My mother was diagnosed with a hole in her stomach. Instead of addressing this issue while she was there they sent her home and referred her to another doctor that couldn't see her until weeks later. She was in terrible pain and ended up back at the hospital the next day and not only did they make her wait in the lobby they were extremely rude. It appears the only way to get immediate attention at this facility is to arrive there via ambulance. Their bedside manor is terrible. They don't fix whatever problem you have when you go there they simply "put a Band-Aid" on it and leave it up to the next person to fix it. Hands down the worse hospital in southern Indiana. It's only a matter of time before this hospital is sued again for medical Malpractice. read more

My father was admitted here and the nurses have been consistently 45-60 minutes late on delivering doses despite being paged multiple times. Friendly staff but being nice doesn't help dull any pain. read more

My sister was admitted here and the doctors in both the Intensive Care Unit and out on the floor almost killed her. She does have multiple medical problems and was admitted with the flu. The doctors at Columbus stopped all her cardiac medications and let her heart beat rapidly for almost 2 weeks. One doctor would come in and tell her "no your didn't have a heart attack," then another one would come in and say "she had a heart attack."All off the same information. The final insult was when one doctor came in and told her she was dying and needed to go on hospice. She was transferred to St Francis in Indianapolis later that day. Both of her regular doctors saw her on admission there and wanted to know why they had stopped her cardiac meds????? Within less then 24 hrs she was already making huge gains. Even though she lives only 3 miles from this hospital she will never go there again!!!! read more

My husband had to be admitted to this so called hospital. Wouldn't let him have anything to eat or drink until late when they decided not to do anything that day. Was told that he was going to have tests done early the next morning and then decided to wait until later. This is for his heart. Then they give him water pills and he can't get an answer when he pushes call button because he is not allowed to get up by himself to go to the bathroom. I have never liked this so called hospital read more

Avoid this hospital at all costs!! I gave birth there, got called an idiot when i asked a nurse to see my baby because she was making a wheezing sound. Apparently you also have to have a reason to have your baby with you. My father has pancreatic and liver cancer, he was told by his doctor at Indiana University Simmons cancer center to get his meds there, to help him until his surgery, They treated a 95lb very sick, clearly on chemo, 50 year old man like a drug addict. They also did a sweat test on my daughter when she was two weeks old to test for cystic fibrosis, needless to say after them concluding she was strongly borderline, even though they used ADULT equipment on her , i had the tests redone at Reilly. lets just say they found her results normal, and i learned a lot about how sweat test are supposed to be done on infants.... DO NOT GO HERE!!! read more

Went to the ER and we were in and out. Loved all our experiences at this hospital!!! Also billing is easy and painless and I can't say that about other hospitals read more