I had the misfortune of experiencing a dental mishap while visiting the New Braunfels area. Not to worry, I called Dr Earnest's Office and was greeted with genuine care and concern for my situation. I had an appointment with Dr Earnest within 2 1/2 hrs and I was good to go! Fantastic dental practice with top notch staff and Dr. Earnest is as friendly and skilled as they come! Thank you for taking care of a Michigander!! read more

Edited to add: Dr. David Earnest is no longer part of the practice, so all the good reviews he got no longer apply to the current practice. The hygienists are nice, but the overall practice seems corrupt and not concerned about the best interests of patients. First, they tell you need (unnecessary) additional treatments that are not covered by insurance (if they were necessary, they would be covered). In five decades of dental care, I have never had "necessary" treatment suggested that was not covered by insurance. Second, while your insurance coverage includes an exam by an actual dentist, you'll probably never get that exam unless they think they can convince you that you need some expensive treatment (likely not covered by insurance). I went 3-5 times and never met an actual dentist much less had an exam by one. Again, in over five decades I never had a hygiene appointment where the dentist did not stop in and do an exam. Third, they have no issue physically harming you while telling you the action is required. In my case, their X-Ray process resulted in severe bruising to the roof of my mouth as well as an over-extended jaw injury that prevented me from being able to eat solid food for a full week (I have a small mouth including a low roof). I complained bitterly about this awful experience but, they (office staff, who said she was talking to medical staff), insisted they couldn't keep seeing me unless I underwent that same X-Ray experience again. This office staff person literally lied to me on the phone, saying children use the adult sized X-Ray plates with no problem, while the hygienist previously told me they use a non-invasive external imaging for kids, and they could do that with me as well. All of my previous dental offices had not issue accommodating my needs. So much so I didn't even realize it was a big issue until I came to Comal Dental. I'm never going back to this awful and negligent practice. read more

The staff is rude and they are closed on Wednesdays so don't get a toothache on Wednesdays. No one answers the phone or even calls you back the next day! Can't afford an answering service? read more

First time calling. The receptionist on the phone was the worst. She was very bothered and condescending trying to be intimating towards me. Such a Karen. I even will say she was pretending to not hear me. I have one the best insurances and will be taken it somewhere else. read more

Very professional staff and dentist. They are very knowledgeable and give you different options in any procedure needed. I love the fact that you have an orthopedist and dentist in the same clinic. Clinic is very clean and well kept. Highly recommend read more

Wonderful team that cares for you. I have been using their services for around two years and had no issues. Today I had two implants started and it went super. Dr Haag has great touch and the environment feels relaxed in this office. Everyone is helpful and kind. read more

Dr. Haag, He is genuine! He truly cares and wants only the best for his patients. My husband is mortified of dentist and had to be seen for an emergency. Dr. Haag was so amazing, my husband has been back for more visits!! Which says a lot about Dr. Haag. Dr. Haags bedside manner, his staff and the atmosphere in the office makes you feel at home. While some practices are only out for the $$$$, Dr. Haag gives you multiple options and he lets YOU choose, and there's no pressure. I can't wait to finalize my Million dollar smile, ( it didn't really cost that) and tell every one "Smile by Haag". So if your a big chicken , have anxiety, or any concerns of being ripped off, have no fear. Go to Comal Dental for your care. read more

The staff members are all very nice and knowledgeable. I've been going here for over 10 years and have had no issues, only positive experiences. read more

The doctors have changed since my last review, but the service, treatment and staff are still awesome. The explain everything and make patients feel welcome. They actually deserve a 5 star + rating. read more

Comal Dental has been my dentist for 8 years. Everyone that I have ever dealt with there is professional, knowledgeable, courteous and friendly. I highly recommend them. read more

Wanting for an exam and teeth cleaning. Care and service was exceptional and recommendations for further care were greatly appreciate. The receptionist and office staff were very helpful and informative and answered any questions I had. I am a new patient there and will definitely continue to keep using them. read more

What a great team and wonderful dentist! I have been to many dentist, But he is by far the best! His expertise is far above anyone I have been to in a very long time. If you want the best call and make an appointment and get the best! read more

I recently took my 82 year old father to Comal Dental, and I'm so grateful I did. The staff there have been nothing but kind and helpful, which is so appreciated when working with an older man with memory issues. I cannot recommend these fine folks enough. read more

I have seen many dentists over the past 60 years and I found that Dr. Aaron Haag and his team are the best I have encountered including in Germany and several states within our fine country. On a scale of 1-10 I rate them as 10+ (ten plus). I think I can put it best by mentioning my reaction upon completion of the treatment. I burst into spontaneous applause. I do recommend that they remove reviews of the practice that pertain to the previous dentist from their office Facebook page . read more

Comal Dental has simply been superb! I have to have a bit of dental work and they have been amazing through this journey. Both Denisits are great! So look for Dr. Haag and Dr. Hansen. I look forward for them to be my new dental home. One more things STAFF is amazIng! read more

Great place. Tracy always does a great job cleaning my teeth. Very compassionate and caring too. Dr Haag is the same way. He is concerned about my care and getting to the best result for me. I would highly recommend this dental office. read more

The staff and doctors are AMAZING! My family has had nothing but great care from the knowledgeable staff. After having some bad experiences with other dental professionals, I am happy to have found such a great dental team!!! read more

They have new dentists. I was a little skeptical at first. I really liked Dr. Ernest. But Dr. Hagg is great! He put a crown on for me and did an excellent job. They were very good about matching the color perfectly. The whole office is very nice and accommodating. Keep up the great work!! read more

Dr. Haag and Dr. Hansen and staff are amazing they truly care about their patients and always accommodate with same day emergency services

Yes, I'm just giving a review of my visit with Comal Dental. It's always a great opportunity to have a professional job and very good technicians. I had the smile apparatus review and will be having that start within the next couple of weeks. I appreciate all the efforts in the specialty with which these folks have supported me thank you have a good day. read more

Love this dental office. New dentist Dr. Haag is so enthusiastic about his work and the team is great. The hygienist are great and take good care of both my husband and I. The staff works great with our insurance and are very clear in what's covered. We have been going here for over a year and will continue. Great place. read more

Highly Recommend! Dr. Earnest AAA+++, his assistants are professional, experienced & kind, front desk thorough & efficient. Absolutely choose Comal Dental!! read more

This practice is outstanding from the moment you walk through the door. Office staff, Laura & Marilyn, are very welcoming, knowledgeable and professional. Tracey is the hygienist and she is amazing, now I look forward to my cleanings. Now for Dr. Aaron Haag, he is the most caring, understanding, honest, compassionate dentist I have ever been to. He is not happy until I am. I appreciate him and his amazing assistant, Holly, for the kindness they show me at every appointment! I highly recommend this practice for all your dental needs, including cosmetic dentistry which I am beyond happy with!!! read more

I want to give a big thank you to Dr Earnest and his team at Comal Dental for giving me my smile back. Thank you all for being a loving caring team. Holly thank you for all you do. You all are truly wonderful. Any time I was seen I never had to wait long at all. Thank you for actually caring I had a great smile again. read more

Enjoyed meeting Dr. Haag today to establish a dental Plan. I find Dr. Haag and his staff to be both professional and compassionate. This office is tidy, effecient and sports state of the art equipment. Good job, Team read more

I am a first time customer at Comal Dental and had a bad experience for the following reasons: 1) I asked on the phone before booking my appointment, to make sure they do oral surgeries such as wisdom teeth removal since that was my primary reason for a visit. I was promptly told they did, turns out there's more to that story and in my case they had to refer me to another oral surgeon. Sure would have been nice to know this chance existed at all when I specifically asked before booking my appointment. 2) I went in and got my teeth x rayed by a hygienist and got less than 180 seconds with an actual dentist, who simply told me I should have my wisdom teeth removed and in my situation he can't do it and then bolted right out. Really didn't tell me anything I didn't already know and I have yet to receive the promised x rays in my inbox (it hasn't been 24 hours to be fair). 3) I was unable to get an oral exam and a teeth cleaning in the same appointment, even though I have heard through friends that other places do that. This is probably not a major negative since my evidence is anecdotal. In conclusion, I would have appreciated if they were more upfront about not being able to handle certain oral surgeries when I inquired about that over the phone. Furthermore, no matter how busy the dentist's schedule might be, every customer is a paying and equal customer. Every customer in theory, should atleast get greater than 180 seconds with a dentist to ask questions and be provided a more in depth and educated explanation about a dentist's suggestion (such as wisdom teeth removal). I hope my feedback can help the business. read more

Comal dental is amazing!! Best dentist office I've ever been to. The staff are so nice, and my 6 yr old daughter and I felt very at ease during our entire visit. The office is very clean as well. read more

This is the best place! I highly recommend Comal Dental. Dr. Earnest is really good. He is quick and has a great bedside manner. Everyone in the office is nice and they really do seem to care. I have been going there for years and have recommended them to many people. I am always made to feel comfortable (I always get scared going to the dentist). They make sure I don't feel any pain. You won't find a better place than Comal Dental. read more

My rating is based off their customer service. Called to make a new patient appointment, was put on hold for 10 minutes before I just hung up. Called back and was told the soonest appointment wasn't until November. I don't appreciate not even getting simple 'just one more minute,' or 'can we give you a call back?' while waiting on hold. Not sure how the actual service here is, guess I'll never know. Unfortunate because it came highly recommended. read more

Dr. David Earnest is the most awesome dentist anyone in new braunfels could ask for ! He is very patient, caring, and understanding ! I first met Dr. E last year when I had a horrible tooth ache and wondered why ! David Met me at 4 to evaluate and pulled my tooth the same day with Trena and I got laughing gas ! He has worked with me on my fears with his wonderful staff and I have come a long way ! Without Comal Dental I would probably still be terrified of going to the dentist ! Thanks Comal Dental !!! Trena, Aubrey, Joanna, Kim, Lisa, Marilyn, and Dr. E !!! I am happy to be part of the Comal Dental Family !!! read more

Very well organized and friendly; excellent care. They are doing wonderful cosmetic dental work for my significant other. Highly recommended. read more

Dr. Ernest and his staff are AMAZING! He is super patient and fast! He actually waits until your numb before he goes in. It's always a pleasure to get my dental work done here read more

Amazing place and great people! Already referring people! Made my husband feel so comfortable and less stressed! So happy I chose this place for him! read more

Dr Earnest and his staff are great, from the first call to the crown being placed. I hate that they received a 1 star rating based on one phone call, because the day I called I got in within a week. They were extremely accommodating to me being a new patient that moved here from out of town and needed work finished from another dentist. They made me a very focused appt and didn't charge an arm and leg for a new patient consult. Highly recommend. read more

Wonderful staff, pain free experience and the care taken to ease my anxiety and reassure me was really appreciated. Every member of staff I dealt with from Lisa at reception to Jo and Dr Earnest in treatment and extern Nicole, everyone was friendly, warm and welcoming. I highly recommend this dental clinic and I am not fond of dental visits. Thank you! read more

Great, quality work! I have searched for a great dental office for years and found everything I was looking for at Comal Dental! I was extremely pleased with my ceramic crown, and price was better than other offices I've used. Great staff, great service, and up to date technology that was precise in measurements for a perfectly fitting crown! read more

Beware!!!!!!!! Their front office staff lacks the professional and good customer service we expect from any business in New Braunfels. Their billing department refused to bill my insurance without a verbal confirmation. So when I was laid off and cobra kicked in they still refused to bill "WageWorks" (the company that handles Cobra's billing) without a verbal confirmation, even though I had documentation showing our coverage. I had to file a complaint to the TSBDE | Texas Dental Board because they reported it on my credit even though they did not complete nor finish the services. The sad thing is I don't think Dr.Earnest (Who's a good Dentist) has a clue that his staff is losing business because they lack the accounting and billing experience needed to adequately work in an office. read more

Dr.Earnest is the best dentist I have ever had!! I am German, and I never had in Germany a pain free experience and so a excellent care like from Dr,Earnest and his staff!!! I got a crown and I am really impressed because of the technology. My visit there was awesome. The staff and Dr. Earnest are extremely friendly! I felt comfortable and was well advised. Thank you so much for this nice appointment! :-) :-) :-) read more

I was very pleased at how quickly we were able to get an appointment with Dr. Earnest's office. He was very personable and relaxed, which helped take the pressure off of the whole 'dentist' thing. We look forward to our next appointments later in the year. read more

From the staff to Dr Earnest, it's an outgoing, warm, friendly environment. Dr earnest explains step-by-step what is happening with your dental situation. Never is there pressure to do anything you can't afford. I'm so happy to find a dentist where I don't have intrepidation. read more