Have everything you could think of inside pertaining to hair, skin care and so many other products…read more Huge store Friendly welcoming staff Very pricey

Good customer service matter. Unfortunately, we live in a time when good service doesn't seem to…read morematter but patrol and treated like your guilty until proven innocent first when you walk into a store. I guess being racially profiled. They are acting any ol' way to customers and taking their money. I usually don't write reviews. I simply came to the store to buy something I saw the other day afterwork and go home. I was already tired. However, I was met with the gentleman's attitude. At first he would not help me really saying too fast "we don't have". I had to guide him to the place where another worker, who was so kind help me find something and there it was. And it the way he beckoned me to come, I felt like he treated me less than a person, like a pet. I did not feel right at all. This is what it comes to? Treating certain people like pets and taking their hard earned money? He did help me find what I was looking for. He never apologized for treating me like I was a problem just for coming into the store. Maybe he had a bad day because he was clearly angry with me and I just wanted to find and buy a certain product. I ended up buying and left the store, but I had a bad taste in my mouth for the experience I've endured. Please, treat your customers much better. We still want to feel good buying things. Saying thank you goes a long way. I don't know what is going on in that store, maybe security and cameras are needed. Maybe you should not be security and a customer service agent at the same time. I would not go to that location anymore unless for some reason the item is definitely in that store and I would just have to grin and bare it.

Very little inventory, no music playing very awkward, very few colors regarding hair dye & weave…read morehair, barely any skincare products, no assistance with items on higher shelves, I could go on.

This beautiful beauty supply store is one of my favorites…read more Is very neat organized and the two ladies working there are so attentive and helpful they always try to get the stuff i need if they don't have it if they can't at all they will be straight forward but they always try their best to get it they'll take your number and call you if they can or not. I've come here for years and all my girlfriends and their families go there too and is crazy all the couple of bad reviews i seen i have alot of friends that go there and not one ever complained about the ladies there. I seen multiple times how people provoke the girls and lets be honest everyone has a limit and one of girls been there for years so im sorry to say it but some customers push the ladies to the limit being nasty and rude to them so ofc they will lash out i would too and trust me i seen them handle many situations very well not being rude just staying quiet but damn some of ya are nasty to them and some of you people think that bullshit that customer is always right and hell no I believe if you treat people with respect you will get treated the same , treat people bad and ofc you will get treated like shit too. ANYWAYS love it . parking sucks yes but is worth it or just park a block or two away or by the park and walk is not that hard

I went in there to buy hair oil and was monitored like a thief and I'm assuming it's because of…read moreskin color. it's actually pathetic and I'm a utility worker working outside of the shop. so that goes to say a lot wouldn't recommend highly prejudiced and they don't hide it. don't support them let them fail

All right I waited a whole week to post this review because I wanted to be fair. I went to the…read morebeauty supply two times in a two week period. Each time I went, the ladies on the floor were very nice, very decent and very courteous. The person who wasn't courteous was the person that worked cashier originally. For some reason I'm assuming she has a biased against people that look like me. Twice not once but twice I went to this cashier on both of those visits and she handed me off in Spanish or whatever she said I don't know what, to a different cashier. She had no problem taking the money from the customer that was before me, but as soon as I stepped to the counter, she didn't want to serve me. I was polite every single time I went to the store. There was absolutely no reason for her to hand me off not once but twice. I will never spend my money in that store again. The first time it happened I said no it can't be that right so let me come back again next week and see if it happens again. Same woman at the cashier and I'm the same person and it happened every single time that I went. If black females are problems maybe you need to move to another planet. And it's a shame because they really have a lot of products in there and my black friend went in there but I guess since he's a guy the lady didn't mistreat him. It's a damn shame that this treatment came from another minority. I'd rather go all the way to Jamaica Avenue where I have a diverse group of beauty supplies that I can go to that I know won't treat me like crap. Disgusting

I visited this store this afternoon with my mom to purchase a wig. She asked to try on a wing and…read morewas asked to sit on folded ladder. I went to speak with the store manager to inquire about a chair for elderly and/or disabled people. He told me he had to use what corporate gave him. I asked for the corporate number and he told me to look it up. The manager an Asian man was very disrespectful. I was not responded to properly when I asked about the chair. He didn't even look up when speaking to me. We frequently go to these establishments in our neighborhoods and are throughly disrespected. Never again. Looking to a black owned hair supply store in Brooklyn. I wish I was able to give a negative star.

the salesoman was kind courteous and helpful. my experience took a turn for the worse when I paid…read morefor my items and asked for all of the change that's when the Asian cashier said " I don't have Pennie's because no one wants Pennie's" I corrected him I resolved the issue by giving additional coin to receive all of the change the insult to injury came when he said " you need Pennie's because you're not rich" my reply is the more Pennie's you keep from customers turns into dollars for you. how dare he have a store that black people patronize and insult the customers because the want all of their change. he doesn't respect black people but he wants our money. the Asiam man at the cash register is prejudice and a disgrace to the feel beauty franchise

They are getting one star because they have a large array and variety of things to choose from…read more Beauty supplies kitchen supplies artificial flowers home decorations a little bit of everything. The problem is the customer service! they are rude, disrespectful and incredibly insensitive to customers. they actually treat you like you need them. You either get rude employees or employees that speak zero English and only Chinese or Mandarin. This is a neighborhood mom and pop $.99 store that is still fairly new and people in Howard Beach try to always support mom and pop establishments. Last week 2 women from the neighborhood came in to go shopping. a Chinese lady working there looked at one of the women who she recognized and said "Wow your face got so fat what happened, lol" Well what had happened was the woman has Cancer and her body is swollen from the medication. When they were kind enough to tell the Chinese lady what was wrong with her and why she had gained weight, her reply was "oh well, the older you get the harder that weight will be to lose" Are you kidding me! I went in looking for toothpaste the guy behind the counter had no clue what I was saying and the other guy just out loud answered no!, I'm assuming meaning no we don't have I was looking for. When I asked him where the items were that were similar he pointed down some aisle and walked away like he really couldn't be bothered. I don't care how desperate I am for an item I would wait and go elsewhere for ever stepping foot in this place again! this store is utterly an embarrassment and despicable!

This is my FAVORITE Dollar/Discount Store - really!…read more About a year ago - they expanded taking over the store-front next door. That space is now chock full of party supplies and decorations. Which is greatly helpful for those that frequented Cedarhurst Paper across the street (the party-place that closed). I ALWAYS find some really pretty or unusual holiday items here too. Much better than the dollar store that used to be just off of 157th and Crossbay. I have also found some unusual things here at a really good deal - like these stacking containers I use for jewelry making. They were almost double the price on Amazon. That says something to me! From brooms to laundry baskets, from video game cables to tools, from party supplies to pet toys and beds, from ornaments to rugs, etc. They offer a bit of everything. Plus they always seem to have the odd hardware item I am looking for and can not find anywhere else. Definitely check this place out!

By far the stupidest pharmacy I have ever seen! No one knows anything. The wait on the telephone…read moreis disgraceful. Even though the store is only a couple of blocks from my home, I will never set foot in there again! I receive emails that my prescriptions are ready and, not only the line very long, but the prescriptions are not ready. No one ever has answers. TOTAL IDIOTS!

Waiting forever on the pharmacy line !!! Need more staff there. This is getting worst . Management…read moreneeds to revisit how it is run . Seniors waiting forever. Having chairs doesn't make it better ! Amazon can do a better job . Called and waited an hour to speak to somebody really !!

this sephora inside of JCPenny is CLOSED. I'm not sure if for good but i went two days ago and it…read moreis no longer open has been covered for a while.

My experience was not bad here. I was greeted, staff was helpful. People looked happy to be at…read morework. The staff was engaging. The place was clean and organized.

Not sure why it's called Leny Beauty Supply on Yelp app because the Store front sign says "CITYLINE…read moreBEAUTY SUPPLY "!! I usually buy my hair products here. They sell a lot of different hair products . Some are expensive like Salem, Alto ego , morroco among other name brands but are very well worth it!!!! Great for the hair . They usually have helpful staff.

Came for my niece medication. Service was great. They had…read morewhat she needed. It was no lines so I was in and out. Thankfully they have a parking lot available

No one answers the phones in the pharmacy, regular store, or even the manager…read more My doctor's office tried to contact Walgreens for most of the morning and was on hold a total of 45 minutes with no answer. This store is awful and I'm going to switch pharmacies.