In my humble opinion, the best spot to be located. Right at the start of a good walking stretch…read more You can get to all the restaurants and bars in under 15 minutes. Drive to casino in under 5 minutes. Always nice staff at comfort inn.

I booked this hotel for June 20, 2024. I had a major vehicle mechanical issue that required towing…read moreand repair a day south in Troy, NY, and could not possibly make it to Gananoque for my reservation. I contacted the hotel front desk around noon on June 20th, informed that of my situation, but was informed that because I had cancelled inside their 24 hours policy period, I would be billed nonetheless. So I had to pay for two hotels on the same night - not to mention the car repair bill. And I'm certain that Comfort Inn also re-sold my room - generating double the revenue. I think it's horrendous customer service, unethical, and reflects poorly on the both the franchise and the franchisee. I certainly won't ever book there again - or with the chain, I expect.

Reasonably priced stay for the area east of Kingston. Relatively quiet, I got used to the A/C…read morecycling on and off every three minutes (I think the sensor was misplaced or miscalibrated) and got a solid 7 hours of sleep without interruption. Did not try the TV, but it looks nice. Working alarm clock is a plus, and of course clean shower. Not the newest-looking of places, from the lobby to the hallways to the rooms, but I don't mind that much. Also comes with a free breakfast, though I left before it was ready, that includes protein as well as carbs. Pleasant, though unspectacular, and worth staying at if you're in the area. Oh, and though it's next to the highway, no highway noise. If you're heading east in the morning, make sure to use the south driveway, as the north one is between ramps. Found out the hard way.

The room looks clean with hardwood floor…read more There is a strong odor, though, in the room as well as throughout the hallway. The hotel is claimed to be non-smoking but there just might be a lot of smokers. This is not the worst motel have been to. But similar to many that are run by franchise operators, corner cutting is visible. The towels are old, stiff and I am afraid not that clean. The sheets are too soft and seems worn out. They might not be clean. I wish I brought my own sheets. Can not find an outlet on the desk to charge my phone. I have to climb underneath the desk to find one. The mattress is too soft, probably pretty old.

I found myself in rather dire circumstances after evacuating the Florida Keys ahead of Hurricane…read moreIrma. I was on an involuntary vacation with very little money. Capricious fate landed me in the charming village of Gananoque, Ontario. Having extremely limited funds, I chose the least expensive accommodations available. I approached this situation with some trepidation. My concerns were unfounded. This motel is old and modest. It sits on the edge of town on the highway from nearby Kingston. It is neither new nor luxurious. That aside, the auditor at the front desk was a very pleasant and accommodating gentleman. I was made to feel welcome and appreciated. My room was reasonably large and tidy. The beds were clean and comfortable. Everything one would expect to find in a motel room was present. No complaints. None. For the price, it is a bargain. Don't come here expecting a Waldorf Astoria. It's far from that. But, if you want something basic, clean and welcoming, this is your choice. Should I find myself in Gananoque again, I would not hesitate to book a room here, on a limited budget or otherwise. They are a class act.

Several groups of friends rented 5 cabins this summer at Riverbay Adventure Inn. We had a blast…read more The price was right and our cabin was perfect. But, make sure you ask for the most updated cabin. It does cost a bit more but it is worth it. Some of the other cabins were very outdated but still clean nonetheless. Our cabin had everything we needed and a few extra amenities that I wasn't expecting but was glad to find at the ready (dishes, mugs, coffee maker, silverware, bottle opener, etc.) The facility is great - gorgeous location. The owners are always on-site cleaning up and making sure all is well. They went above and beyond to make sure we had a great time. The ONLY reason I am not giving 5 stars is the lack of updates in the other cabins. It is decent distance to major stores so be sure to bring what you need. My son had his foot cut on a zebra mussel in the Bay but he was not wearing water shoes - please be sure you do! The bugs are no joke but you ARE on the bay. Bring spray and lots of it. And, still be prepared to get a million bites. Par for the course. Come prepared to relax.

Disappointed…read more Friends told us this was a great place to stay with our dogs. Good for swimming and "pet friendly" Dog owners.....be aware! It is neither! The website is not well done and very misleading. Difficult to make an informed division on cabin choice. The cabin we reserved a year ago did not even have enough enough room around it to set a lawn chair out. The waterfront is dock only and full of mud/slime and weeds. The dogs jumped in and got covered in muck before we could even unpack. We had to get in the muck with them just to pull them out. THIS IS NOT PET FRIENDLY! So after a booking a year in advance with high hopes of a fun week with the dogs, we ended up leaving after an hour and driving another 4.5 hours home. $275 deposit gone, wasted full day driving and vacation ruined because of lack of credible information. CONSIDER YOURSELF INFORMED!

check in process was super fast! the girl at the desk kora I believe her name was was awsome! very…read moreprofessional! definitely recommend!

My husband and I stayed here recently, and while the physical hotel is similar to other Holiday Inn…read moreExpresses, the service and little extras put this one above the rest. We paid $152 a night including taxes and fees (booked directly through the hotel, not a third party). This hotel is right off Highway 401, so very convenient. We had a room facing the Brockville Convention Centre and not facing the highway, so noise was not a problem. It is within walking distance to a few shops, restaurants, and fast food joints. It's a Holiday Inn Express, so the rooms are pretty basic. No fridge, no microwave. However, you get free hot breakfast buffet, free WiFi and free parking. The rooms were clean. I carry Clorox wipes with me when I stay in hotels and I wipe down all the hard surfaces. The wipes came out white (not grey or black), so I was happy. There were some stains on the fabric computer chair at the desk though, so this was a bit off-putting, but I've seen much worse at other hotels. They have a small fitness centre and pool. I didn't use the pool, but I saw it because the pool and fitness centre are separated by a glass wall. I think it's a bit weird to have to look at people in the pool while you're on the elliptical, but I guess the glass wall makes the fitness centre look and feel not as small. The fitness centre is tiny. The sign says maximum room capacity is 6 people (!) The room only has 1 elliptical, 2 stationary bikes and a treadmill, no free weights/dumbbells, so I have no idea what the other 2 people would be doing, lol. I was a bit disappointed that there weren't any weights, but given the small space, I guess that's understandable. So I had to be a cardio bunny during our stay, haha. The breakfast buffet was good and comparable to other Holiday Inn Expresses. We stayed for 2 nights and the breakfast selection did not change. The hot breakfast was turkey sausage, pork sausage and scrambled eggs. They had a pancake machine. They had cinnamon buns, muffins, bagels, English muffins, and bread. They had oatmeal (with toppings you can add like raisins, walnuts, brown sugar and cinnamon), 4 types of cereal, yogurt, and boiled eggs. They had juices, coffee, tea and hot chocolate (the last 3 are available 24/7). All the staff were exceptionally nice. Stella was very warm and welcoming. They also give you Tic-Tacs in your room when you arrive and housekeeping writes you a nice welcome note. After our first night there, I left a thank-you note for housekeeping along with our tip and mentioned that I loved the Tic-Tacs. When we returned, our room attendant (Kylie) wrote me a nice note back and gave me extra Tic-Tacs! How nice was that? They also called our room on the second night that we were there to ask us if everything was ok with our room (they may have called us on our first night there but we weren't in our room so we don't know). This HIE also has free popcorn in the lobby everyday from 7pm-9pm. We didn't have the opportunity to have any, but I think that it's a very nice extra. WiFi was fast and reliable. Parking was plentiful. We would definitely stay at this hotel again.

I love this place and would not call it a motel by any means even though it is…read more The motel is very current/modern with nice decor, new everything. The bed is comfortable with even more comfortable pillows. The TV has more channels than any hotel I have stayed at before and has a TV guide. Free wifi and many outlets to use for whatever. The water pressure is great and can get super hot or super cold. The alarm clock also has USB outlets. The lighting is great and has a full length mirror so is easy to get ready in. They have chairs outside on the little porch that wraps around the motel so you can sit outside and enjoy the weather. There is a 7-11 and gas across the street so anything you may need last second is walking distance away. Katie who is one of the owners with her husband live on site and readily available. I did all my booking with Katie through text and she was very responsive and informative. She is super friendly and makes sure you have everything you may need. They have free ice too. Lastly it is very affordable. We loved it here so much we already booked our next stay in a couple weeks and plan on this being our go to motel when we come up north.

Katie is super friendly and the rooms are super clean and spacious. All accommodations that you…read moreneed are here. Love it here!

The Windjammer Lodge is a good choice for a stop. The place is somewhat dated nowadays, but the…read moreentire motel is neat and clean and very thoughtfully arranged. Parking is easy and the rooms are quite comfortable and quiet. It's close to town too. Ogdensburg, is just up the street: good restaurants and the Remington Museum.

I started to give this motel/lodge 4 stars due to some age/cosmetic reasons! But the longer I was…read morehere and the more I looked around the more this place grew on me and the more little things I saw & liked! Yes it's older and could use some cosmetic touches on the riverside of the motel! Our air conditioner froze up 2 nights in a row and quit working, but nice we told them about it, they came and fixed it. The rooms have been remodeled and it is super clean! I loved the view, the pool, the grill, the laundry room, the sitting areas and the fire pit! They even had yard games out for everyone to use and stocked firewood! I also loved the housekeeper who left me extra coffee and supplies everyday! We brought a boat and there was plenty of boat parking! We were here for our sons Collegiate Bassmaster National Championship and there was a lot of boats here, plenty of room for all of us! The front desk guy and the housekeeper were both super helpful and friendly!

Excellent experience! Fred, the owner, met us at the office. It's an older one-story motel, with…read moreseveral separate cottages. We stayed in one of the main rooms. It's just 1/4 mile from a state park which is on the 1000 Island waterway (with camping, an olympic pool, and a huge marina). 5 minute drive to downtown Alexandria, 10 minute drive the other way to Clayton, which is much more commercial and was totally booked. The room was exceptionally quiet, the motel is about 100 yards off the main drag (RT12). A 1/2 size refrigerator that was QUIET, and the a/c was in good shape, not very distracting. It was 66 that night, we left the windows open to the screens. He sent us up the road for a delicious breakfast. The room was spotless, it has fast WiFi and TV, plus all the accoutrements you would expect. And the bed was comfortable. I fully expect we will come back here next time.

Fred is such a welcoming nice host. Place is incredibly clean. Grounds are beautiful. They…read moredefinitely care for their guests experience. Dog friendly is what brought us here! And we will be back for sure!!!