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    Comfort Inn

    2.1 (14 reviews)
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    Hilton Garden Inn Toronto/Ajax - Meeting Room

    Hilton Garden Inn Toronto/Ajax

    (13 reviews)

    $$

    Very clean but the rooms are so loud from the traffic. I'm not sure I'd stay here again but it's a…read moregood option for the area.

    Good hotel, but, we were here for a girls hockey tournament. While we had our team of 8 year-olds…read morein the pool, several of the parents noticed a security guard taking pictures using a flip phone through the window of our girls. The guard passed by the window 5 times in approximately a half hour span repeating this process. I approached a member of the staff to complain, and asked if this was standard procedure for him to be taking pictures, to which he replied "not at all, phones are not to be used by staff". I asked to speak to the manager, who was off on a break for more than an hour. When the manager did return, he took the side of the guard saying that he had nothing on his phone, which, when he showed me the phone ( not a flip phone) , had multiple pictures of room numbers on it. I asked the manager two things then 1) why would multiple parents from 2 different teams from different parts of the province be saying the same thing?, and 2) check their surveillance footage to see what he was doing, to which the manager refused. I proceeded to call Hilton corporate, who immediately escalated the call, but then had the same manager call me with the same story, and had not looked at the cameras. It is pretty sad when the security guards that they have hired are the ones that the guests will need protection from, and the Hilton employees are complicit in covering for people like this.

    Homewood Suites by Hilton Ajax, Ontario, Canada - Breakfast Area

    Homewood Suites by Hilton Ajax, Ontario, Canada

    (9 reviews)

    $$

    I strongly urge anyone considering this hotel to look elsewhere. My experience at Homewood Suites…read moreby Hilton Ajax was not only disappointing but also deeply unprofessional. After checking out, I was falsely accused of damaging a mirror in the room and charged $200 without any written/photo evidence, or opportunity to dispute the claim. There was no room inspection at check-in or checkout, and no proof was provided to show when or how the damage supposedly occurred other than the housekeeping crews word that they had checked the rooms prior to our arrival. When I reached out for answers, the front desk manager, Ally, was evasive and unable to provide any documentation or a clear explanation for the charge. Ally admitted that they have no written policy regarding incidentals or damage charges despite being part of the Hilton franchise. There is no transparency, no standard process, and no accountability. Since this location does not provide you any written documentation for signature upon arrival, once you press the green button on the keypad, you're at the whim of the management of this location. That said, the rest of the staff of the hotel was accommodating and respectful.

    Stayed here for my weeding a few months ago. We booked online and it was a pretty standard and easy…read moreprocess. They don't do blocks but they give you a code for 10% off for wedding groups. Check in was easy and smooth. Rooms were clean and pretty spacious. We got the king studio, which has a kitchenette, sofa bed and dining table. The bed was decently comfortable. A big thing for us was that it wasn't noisy at night with people outside or neighbouring rooms, so we were able to get a good night's sleep. It's also right by the highway and has lots of parking. It's a kind of secluded area so it felt safe as well. There aren't too many options for places to stay in the area. We chose this one because it seemed to be the best overall with the reviews and price. Recommend if you're in the area and need somewhere to stay!

    Best Western Plus Executive Inn - Hotel Exterior

    Best Western Plus Executive Inn

    (15 reviews)

    $$

    Scarborough

    One Night Stay,…read more Contractors were in my house earlier that day and left the place quite a mess. They were coming back the next day to finish the work and clean up. I had a free night available and decided to use it for a one-night stay. Check-in was seamless and quick, and I received a nice King room with a pull-out bed. The room was clean and the bathroom was spotless. Wifi worked great and was easy to connect to. The only issue I had was with one of the reading lights. The lamp worked but the reading light on one side of the bed didn't work. The other did, so no big deal. Breakfast was standard hotel fare, with meat, eggs, oatmeal, fruits, cereals, etc. Overall a great one-night stay with no issues.

    Just one night in November during conference visit to Toronto…read more We trusted the Best Western mark because we had superb experience in your other branches a decade ago -- but we were horribly disappointed. I warned the booking staff that my sister (other guest) is insomniac -- they assured me the room was quiet. It was loud, and the 2nd room we got in change was equally loud. We were too tired to change hotels so we stayed. The traffic become louder and louder as night set on. Noise from hall audible all night. I normally sleep like a rock, but even I could not sleep. My sister did not sleep even a wink and was even more exhausted in the morning. Bathroom was generally unclean -- mould on sink and tub & curtain safety hazards. Computer chair was broken, threw me off as soon as I sat on it. Alarm clock was broken, completely out of service. We were bitten overnight and itchy all day nect day. Possibly bedbugs? The fan/air conditioner was unhygenic covered in dust - had a chunk of bread stuck on it -- and did not turn off for an hour (had to call front desk), intermittantly turned on in the middle of the night. Food was disgusting, with 2 hairs found in omlette. :) Front desk just told us we should have left and have only ourselves to blame. :) Hotel manager Mohammed had no apologies, only lots of excuses and backing up of his horrendous staff.

    Super 8 by Wyndham Ajax/Toronto On - Guest room

    Super 8 by Wyndham Ajax/Toronto On

    (4 reviews)

    So so much. They need to keep their hotel cleaner. There was mold in the showers and I really…read moredidn't care to breathe that. You cannot control the temperature in the rooms, and their morning breakfast is actually scary. The only reason I stayed here, I was in a car collision, and the current insurance is too cheap, to pay for better accommodations. I asked the front desk person if they had a bathtub, and the front clerk told me they don't have a bathtub in the whole hotel, (also he told me he worked there over two years and hadn't seen one there in two years that he has been there) which I do believe they have them on the first floor. I was exhausted and not up for just speaking with anyone, I just didn't care to be lied to right to my face. Every time I go there, I feel like I'm such a burden to their ass. When actually they're supposed to be making me as comfortable as possible. Doesn't No thanks. Really don't ever want to stay at this place ever again. Hopefully the car insurance will settle and let me decide where I want to rest my head. But this destination truly does suck. of course I'm trying to show you some photos and it's not allowing me access to my photos. You actually have to take pictures directly on the app or they will not get downloaded or uploaded to it. Whichever it is not sure. I just know this hotel/motel could use a really good cleaning and paint job. And check under those walls for mold.

    Looks like the place was renovated here and there but the room is smelly. I wouldn't recommend this…read moreplace to stay unless the price is dirt cheap.

    Motel 6 - double

    Motel 6

    (9 reviews)

    $

    If I could give less than one star I would. Everything was absolutely horrendous. The person at the…read morereservations desk was so rude and dismissive. The wheelchair access button wasn't working and I asked what would happen if someone in a wheelchair needed to get it and she commented "well, they would have to figure it out". After a rickety ride to the second floor on the elevator. We arrived to a room that was BOILING HOT. The room's temperature was set to a number higher than the temperature outside. After we sanitized the space we realized that : - there were used washrags thrown over the top of the shower - the garbage bin was full - the refrigerator was filthy (absolutely thick with dirt and build up) - the bathtub was stained We wheeled our suitcases right back out. Absolutely revolting. Do not waste your time with this place.

    Do not stay here!!! First. I booked & paid through Expedia…read more The front desk issued me a key. I went in the room & the phone was ringing. It was the front desk telling me"the virtual code from Expedia isn't working " I told her that I paid & can show her my receipt. She wanted me to pay her directly for 2 nights. I already paid for. I told her. No! That is between you & Expedia! Besides that shit show 1- smelled like smoke 2- can not control the temperature 3- the TV was all static!!! No HD channels 4- cigarette stains all over the bathroom It was the most smelly & disgusting hotel stay ever BTW. I did not stay there (which I paid) the 2nd night!!!!

    Comfort Inn - hotels - Updated July 2026

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