We moved my mom to Belmont two months ago and I cannot believe the improvement already. She has…read moreParkinson's and beginning stages of dementia. Her voice was stronger after a week and mind seemed a bit clearer. The nurses are there for her every need and contact me whenever there is a problem or concern, The staff is so friendly and very knowledgable about memory loss. I can finally sleep at night knowing she is at the best place possible.

Best senior community in town! Staff has been here a long time with low turnover. Food is great and…read morecare is 2nd to none.

The Ivy Park at Burbank is an exceptional assisted living community. Our family is uniquely…read morepositioned to speak to the team's consistency and character. For eight weeks, one of us was present in the community around the clock, observing the staff across shifts, circumstances, and both ordinary and challenging moments. This is not a single positive encounter, it is a pattern. One that reflects genuine care, professionalism, and reliability. Yes, there are amenities. Yes, there are activities. But what truly makes this place special (the secret "sauce") is the people, especially the kitchen and dining team. The Front Desk: The Nerve Center Passing through the lobby, you may first encounter Jennifer, unmistakably one of the community's faces. She operates like an air-traffic controller - eyes everywhere, aware of everyone - yet with effortless warmth and calm authority. She greets residents and guests by name, always adding a personal comment that makes people feel genuinely seen. Jennifer notices wanderers or anyone who looks uncertain. She arranges escorts to rooms, dining halls, or helps with... anything. When I purchased a dinner ticket, she already knew my mom's name and room number. Jennifer is unfailingly upbeat, her radiant smile setting a tone of calm, safety, and care. (I am convinced Ivy Park employees must pass an emotional intelligence test, a MENSA-level aptitude exam, and a memory challenge.) You might also meet Victoria and/or Michelle and Nicole (forgive me if I have the names wrong). All oversee the floor with poise, attentiveness, and approachability. They consistently go the extra mile, answering questions, guiding guests, or offering quiet reassurance. Their presence communicates that people matter here. They're kind and dependable, always ensuring residents are well cared for. In the early morning, Dana stands out with her alternative style and dry, understated humor. She is especially focused on safety tracking entrances, exits, and sign-ins to keep everyone accounted for. She is firm but fair, and I really liked her. Both Dana and Nicole also share remarkable memory, always recalling our names and room number. Liza (or Lisa? Ugg! Overnight gal!) was always a bright, kind presence, someone it was genuinely nice to see. We shared a sweet connection, and her warmth stood out. One evening, Connie, Lisa, and I chatted late at night. Connie is steady, compassionate, and supportive, a friend to her coworkers, whose empathy creates comfort and trust. Dining: Where the Magic Happens The dining experience at Ivy Park is so polished and consistent that it could be mistaken for a four-star hotel. Martin, overseeing back-of-house operations, and the Chef, leading the kitchen and developing menus, complement each other perfectly. They create an experience where high-quality food and efficiency converge beautifully. The atmosphere sets the tone before the first plate arrives: leather-bound menus, crisp linens, white napkins, and fresh flowers on every table. It feels intentional, serene, and welcoming. Meals are inventive, beautifully presented, generously portioned (really nice), and delicious. Whether shrimp scampi, potato-leek soup, salmon, or chamomile tea, the kitchen's care and pride are clear. French fries are CRACK. On occasion, something doesn't land, so there is an all-day menu that offers alternatives. Every member of the dining team greets residents and guests by name - three times a day. The atmosphere is a little like Cheers: a place where everyone is known, remembered, and welcomed. The Dining Team Jonathan is focused, conscientious, and attentive. He checks in to ensure everything is perfect, crouches to make eye contact with residents, especially in wheelchairs, and serves with pride. I am his biggest fan. Savannah is confident, observant, and highly intuitive. She remembers orders, adapts to unpredictable moments, and navigates challenges with grace. She "rolls with the crazy" in a way that makes everyone feel safe. She's very cool! Tyler is courteous and gentle, bringing quiet kindness to every interaction. Once he managed a complex order while adding three more mid-route. When two rude residents muttered they'd "kill" him, he never broke professionalism and simply smiled and continued on. Veronica is cheerful, patient, and purposeful. She offers options (reheats tea endlessly with a smile) and manages feisty residents with humor and timing perfect for a sitcom. I adored her! Caitlin is precise, diligent, and unfazed by difficult personalities. She once flawlessly took orders for nine people, multiple requests, without writing anything down. Calm, confident, and proud of her role, she is phenomenal. Josefine brings cheerful, fun energy to mornings and confidently handles detailed orders. She assisted my sister's guests impeccably in the private dining room. Together, this team turns dining from routine into an experience of dignity and connection.

I've written a previous review of this place and now a new unpleasant development has occurred. I…read moream considered independent with regards to handling my own medication and up until now my meds were delivered to this facility pretty much trouble free. There was an incident awhile ago where there was a mixup with one of my medications and it was misplaced. Long story short I ended up paying for a replacement refill... no big deal. I have had numerous other prescriptions filled since this incident without any problems. Now out of the blue without any warning I was told I had to be present at the time of my medications being delivered to this facility because Ivy Park can't be responsible for my meds. I might have understood their reasoning if they would have addressed the issue at the time my meds were misplaced. Waiting months after the mixup with my medications feels a bit like this facility wants to get more money out of me and having this facility administer my meds would be very expensive. I have also heard that sometimes the med tech is late with handing out the medication. I'm in a wheelchair with a form of muscular dystrophy that is very advanced and to have to go to the pharmacy to get my prescriptions would be difficult. I've lived here at Ivy Park for 5 years and never had this problem before with regards to having my prescriptions delivered. I feel management here should have discussed the issue with me before a prescription I needed was delivered to this facility today. I'm lucky someone here accepted the delivery of my medications today as clearly the manager would not have. I get it that it's all about money but I feel management should take into account my health and not suddenly deny care I have been getting for the past 5 years. Then there's the issue with my meals, because of my advanced form of muscular dystrophy and being in a large wheelchair there is only two tables I can have my meals at due to the size of my wheelchair. Well management doesn't feel I warrant a designated table for my meals and today I couldn't eat in the dining room because of two people having their meal at this table. I have been previously told that I could wait until the people are done with their meal and then I could sit at the table or I could take my food to my room to eat. It's a medical necessity that I have a table that will accommodate me during my meals and I don't understand with the amount of money I spent here to live that there can't be some way to accommodate my needs. And for all you vegans out there Ivy Park has taken the vegan option off the dinner menu at this time. I am very consistent with the care I need ( always on time and respectful of the caregivers who are helping me )

Twelve Oaks Senior Living is a shining star for seniors. The friendly staff, and newly renovated…read moreliving areas make this a wonderful home. Offering assisted living and currently with no waiting list, they can move in immediately. The picturesque grounds, indoor lounges, fun activities and warm inviting spaces are completely unique. Its a home that i would be proud to move my loved ones into and be a wonderful place for visits. Take a look at this beautiful and well kept facility!

Do not go here. Small livings and less than friendly admin. My gramma was neglected and will be…read moremoving soon.

I called looking for immediate guidance and sargis was definitely responsive and attended all my…read morequestions. He went out of his way to find solutions to help Provide the attention I need for my mother , he was very informative and was willing to do whatever it takes to find the proper care .

I was looking for a place for my grandfather and after contacting so many places with no luck I…read morecame across to ValleyVillageSeniorLiving. Sam who answered to the phone was very knowledgeable in answering to our questions and concerns and putting us onto the right direction. It has been few months already that my grandpa is in ValleyVillageSeniorLiving and can say they deliver what they stated initially which was crucial for us. Thank you guys keep up the hard work!

Well I just spent the better part of an hour on the phone with Sylvia!!!!!!!!…read moreIn this day and age, who actually cares enough to give that much of themselves. Slyvia is a wealth of information about senior facility's of all kinds, and all over California! She is patient, kind, knowledgeable and a very lovely lady. Please do yourself a favor and reach out to her if you want the absolutely best care for your loved one.

STOP LOOKING YOU FOUND THE PERFECT PLACE FOR YOUR LOVED ONE! My husband and I have never ever met…read moresuch genuine, caring, selfless people in our 72 years on earth. This is not hyperbole but a sincere telling of what we have experienced in talking with both Sylvia and her husband, Tony. Sylvia is a Care Senior Placement expert who will more than take care of you and all of your concerns about the most difficult situation a person could be in...finding a place for your loved one, should that time comes. Sylvia is very quick to respond and has a no nonsense attitude understanding the direness of your situation and will do everything in her power to help you. It has been the worst experience my husband and I have ever been through trying to find suitable accommodation for mom who is 93 and broke her hip. Between the delays and dead ends that we were put through, both of us are mentally and physically exhausted but with the diligence of Sylvia, as of today, just one day after having found this angel, we have found a wonderful beautiful place for our mom! Bless them with all of the best this difficult, sometimes heartless, world has to offer.

My grandmother has stayed here and recently passed away. While collecting her stuff we asked the…read morestaff if they still had a statue of hers (which was previously in her room). We saw the staff member go back to "check" and claim they didn't have it. Months passed and we called again to check and they somehow found it shattered in pieces. We were not provided an explanation of how it became shattered and the most disgusting part of this situation is that the statue was left with her hands holding up her middle fingers (and the rest of her fingers removed). Based on how the statue is designed, it would be impossible for this to be an accident from the shattering. This deliberate action is so slimy and left a bad place in our hearts.

My Aunt now resides at Foothill Retirement and I couldn't be happier with the entire staff, the…read morelocation in a residential neighborhood, with an acre of gated property and lots of mature trees and lovely landscaping that we both enjoy. I reviewed six places locally, and found the one closest to home was the Best, with a staff that treats everyone like family. They have been there for nearly one hundred years, and I am so grateful they had room for my Aunt at this time. I feel fortunate to be able to entrust her to their care, and visit her myself every day.

I always wondered what happens when you age and are unalble to take care of oneself. When your…read moreloved one is in need of care. What to do? 1. Stop by (call or visit website) and setup an appointment for visit. 2. Admire not only the large landscape of the facility & how scenic different areas appear but notice how things are arranged (over 100 living spaces inside the facility). Yet, actually imagine what your family member, friend or acquaintance will do on a day to day basis. 3. Relax and know that those that enter, will receive care. With activities that help maintain or improve mental & physical health. Which will not only give you peace of mind, but improve their overall quality of life.

Kristine is very helpful! She is very good at communicating and easy to contact! Appreciate all the…read morehelp!

I worked with Gasia and she did an amazing job and helping me find a great place for my grandma…read more She was very detailed and flexible with my schedule which I really appreciated and she was very knowledgeable of all the different options that we had.

As a physician and hospitalist, I often care for patients who need to transition to new living…read moresituations quickly. I've worked with Gasia and 123 Senior Placement several times over the past few months, and every experience has been excellent. Gasia immediately connects with families, takes the time to really understand their needs, and uses her strong network of contacts to find the right fit for each patient. Families consistently tell me how smooth and supportive the process was from start to finish. If you ever need help finding a new community for a friend or family member, I wouldn't hesitate to recommend 123 Senior Placement--they truly go above and beyond.

My mother stayed at Vineland Post Acute from January 10 - April 17. Everyone was extremely thorough…read moreand friendly. I have already recommended this facility to others. We had bad experiences in the past with other nearby facilities. They were dirty and some of the staff were very nasty. Not here. VPA is clean and they care about the patients and their families.

They have done a great job overall taking care of my Aunt. She trusts the staff who are very…read morecaring and kind to her. Place is clean.

Being a Registered nurse myself, I must say I've never been so impressed with the compassionate…read morestaff, including the manager of the caregivers, Kiverly, Jessica, the manager of the office, Randy, the owner, and the caregivers. The caregivers who worked with my loved one were willing to sit down with me and listen to the situation and what was needed. It was great knowing that the caregivers had their hearts in it. I would recommend no one else but happier home care.

I've been using this senior assistance service for almost a year and a half, mostly for…read moretransportation and accompaniment to my medical appointments. I believe they really care about protecting and helping me, which counts a lot these days and is the main reason why I expect to be expanding their services to care in my home. Jessica, Randy, Kiverly and Evelyn are people I believe I can trust and rely upon. They are experiencing some growing pains as a relatively new agency, but they go far out of their way to make sure every commitment is met even if on rare occasions there is a last-minute complication. At 88 years of age, I feel they are what seems so hard to find these days -- straightforward, honest, friendly, dependable help.