I had a new roof installed back on July 8th by this company. They did a very good job. They…read morecompletely removed and installed it in 6 1/2 hours. I like the new roof. However, I'm having an issue trying to get my $50 Amazon gift card, as promised by the project manager. I called and was told it would go out at EOM July when the rest would be mailed out in 1 batch with all the other customers cards. I called on August 14th and asked what happened to my gift card. The gal said it was an oversight and would be mailed out at the EOM August. We'll, here it is now September 12th and still no card. I called the office 2 days ago and talked to an answering service. She took my message and said she'd forward my concern. As of today, No one from this company has called me back to explain why I haven't been sent my $50 gift card. I just called the office again and the service again answered. I just hung up. I paid over $21,000 for the new roof so the $50 card is not the point. It's yet another company not following through on a promise they made. The $50 is peanuts. It's the fact I've been lied too and even worse no one bothered to return my call to apologize or talk to me. I respect actions over words. Clearly, they do not.

The Deschutes Roofing crew did a great job on our roof replacement. From our Sales guy; the Office…read morestaff; our superintendent over the work to the amazing crew that did the actual work, we couldn't be more satisfied! Watching the work done on the roof was like watching a choreographed team. These guys are hard workers and know their job. I really liked that Safety was a high priority and the crew of around 10 people were tied off while on the roof and even the ladders were tied off to the house to prevent slipping. Clean up after was very thorough too!

Very poor customer service and quality control. Had SOOOOO many problems their install and they did…read morethe bear minimum to resolve it. Never again!

Energy Conservation Installation arrived in a timely manner and performed their duties above and…read morebeyond their ability of just blowing insulation in my attic. The workers took their time and explained every step of the process. They were precise and made certain I understood what they were accomplishing that day. It was a complete and different feeling in my home after they finished. My home felt warm, cozy, without the heat escaping swiftly. After fall arrived, I built a fire and the warmth from this heat stayed directly in my home. I owe a big thank you to the workers and owner of ECI. They deserve a ten star rating and I recommend this company for any insulation services in your home.

Insulated our shop, blown in wall and ceiling. Showed up on time and left the interior free of all…read morethere trash

I recently had Gale install a complete gutter system on my home here in Bend. They did a fantastic…read morejob. They arrived when they said they would, and the crew did a great job on the install. I had one small leak, and they came back promptly and took care of the problem. Customer service and finished product were both first-rate. I would not hesitate to use them again.

Small family-run business. Great attention to detail and understanding of building science.read more

From the owner: We offer spray foam insulation, injection foam insulation and new and restorations of flat roofs…read morefor agriculture, industrial, commercial and residential projects. Alternative Construction Concepts, Inc. is a family owned and operated company serving Oregon and Washington. With over 10 years of Spray Foam experience and 20 years of Constitution and Design experience we have the knowledge and experience to provide you with the best solution and professional choices for your project.