Property is in good condition. Two EV charging stations near side entrance. Diamond Member parking…read morein front. Reception is a small area just inside the door. Lobby includes comfortable seating areas, business center and work desks with charge ports and breakfast dining areas. Coffee/tea/cocoa were always available. This area was kept very clean throughout of stay. Luggage carts are stored behind a wall near the business center. Public restrooms, water fountain, gym and a very clean guest laundry are down the hallway near the business center. Hotel market includes soft drinks, snacks and some OTC items. Our check-in, after dinner hours, was very brisk. Reception staff were all business, no smiles or small talk while getting our information. Once we had fulfilled all our duties (ID, credit card, car type and color, sign form) we got one key (for 2 ppl) w/a smile and told the breakfast hours. Check out was much the same. Housekeeping staff were very friendly and the breakfast attendant gave us a cheery "Good morning" each day. The elevator is clean and works well but not up to date on it's inspection. Each floor has a huge floor number on the wall across from the elevator so you quickly know if you are on the correct floor. Signs near the elevators point the way. Our room was close to the elevator but we were not bothered by any noise. Ice machine is around the corner from the elevator. The King room is spacious, as is the bathroom. A vestibule acts as a transition from bedroom and bathroom. Here you'll find a fridge, microwave, coffee maker, ice bucket, mirror and a small shelf. The bathroom includes a large shower stall with a small ledge for personal care items and another for your foot. Provided body wash, shampoo and conditioner are multi-use mounted to the wall. Shower head has three positions and is the water saving type. Plenty of hot water right away. Vanity counter space was abundant and a towel bar for hand towels is just below the sink. Multi-use hand soap and body lotion bottles are mounted to the wall by the light switch. A bathroom vent/fan is available on a separate switch and a blue nightlight automatically illuminates in the dark. A towel rack for bath towels is appreciated and one towel hook we used for a toiletries bag. The hair dryer is in a bag hanging from that hook behind the door. Towels were soft and absorbent. The bed is very soft and good quality with four king sized pillow and soft linen. I prefer a firm mattress and put a feather pillow under my back to add support which worked well for me. A large TV , closet with safe, suitcase area and desk take up one wall. Heat/AC control is on a wall. It was quick to respond and wasn't overly noisy. A chaise lounge and side table round out the room. A 'sun shade' and room darkening shade cover the window. These are retracted via chains mounted on one side. Breakfast was very good quality. Large coffee cups (w/o that waxy coating) and a nice brew. Coffee creamers, many teas, honey and cocoa available here as well. We used milk from the refrigerator for our morning coffees. You will also find butter, cream cheese, hard boiled eggs and yogurt in the fridge. Hot foods included scrambled eggs or cheese omelets, sausage, including turkey sausage, biscuits and gravy, daily. Bagels, muffins and breads area with toaster, a selection of cold cereals, juices and a pancake maker were available daily. Condiments like hot sauce or jelly were by the breads. Each area is nicely spaced. Plenty of seating options with two TV shows running: news or HGTV. The breakfast and coffee were very good. The entire facility is clean, including the public restroom. Lots of parking plus public EV chargers. Within walking distance of the outlet mall where there is plenty of shopping and a few restaurants. Five minute drive to Downtown Woodstock. If we find ourselves in the area again we would stay here.

What a great hotel with a fabulous staff especially Yolanda and Althea!!…read moreSo clean everywhere!

Stayed here recently and everything was great! This is exactly what you should expect from a small…read morehotel conveniently located just off the interstate. The room was clean, front desk was kind, and bed was comfortable. Susan at the front desk was exceptionally nice and pleasant to be around. We stayed here for a few days and had an exceptional experience.

Shawn, Jasmine and Jazmin always are SO HELPFUL and lovely when checking in, out and in passing…read more Breakfast is good! Rooms are clean and beds comfy! Thank you for an easy stay!!!

I booked a room through a third party. When I arrived to check in, they said no rooms were…read moreavailable. I asked for them to cancel my reservation with no charge and they said I would have to do it with the third party. I contacted the third party and they call the hotel to confirm that there were no rooms available and the hotel lies and tells them I never showed up so they cannot issue a refund for me. Now I'm going through a back and forth battle of both parties saying the other one is responsible for the refund and it feels like it will never end. Be careful when you book here.

It's usually clean but definitely could be cleaner. Staff is friendly but they don't go out of…read moretheir way to make you feel welcomed. We have stayed here 4-5 times and we will continue to stay. Price is good and all in all it is safe and clean.

I stayed at this location during a work trip due to its convenience to my work location and Im so…read moreglad I did. I haven't frequented an Embassy Suites in years and this one was surprisingly very modern. The room was spacious and very clean, the bed felt like sleeping on a cloud! The hotel had the best breakfast - full omelet bar and so many hot choices. Waffles, bagels, and fruit were also options but they had full staff cooking and everything was included with no extra fees. They had a Ruth Chris in the hotel as well and free happy hour drinks every night. I will definitely recommend to my coworkers and will stay here anytime I visit for work

Breakfast was terrible Rooms old and dated not worth the…read moremoney !!! Stayed several days with no improvement on breakfast usually embassy suites has a outstanding breakfast Also Ruth Chris is very over priced and average food at best

There's a lot to be desired here. Starting with their staff. I stopped in here back in November on…read morea trip to Georgia for my niece's wedding. Incredibly rude people working here. It's like they don't want to be there. The only person who was nice was the lady with the New Jersey accent. She was polite and funny. The rooms were ok. Nothing special. But I'll stick to Motel 6.

We recently had people that came out here on the fly and we needed to put them in a hotel. Our…read moreguest was in town for work and just wanted a place that was clean, simple and close to where they were going to be. This Microtel did the trick. Not only is it close to the highway but the place is clean and efficient. They have a continental breakfast with coffee and crumpets that will tie you over until you decide to go somewhere for a big breakfast. The staff here is very friendly and very accommodating. The rooms have a small refrigerator and a small coffee maker...perfect for the price. No complaints.

Do not recommend says on the site service dogs are free of charge i got put out because of my…read moreservice animals that i have paperwork for do not recommend unprofessional

This place does NOT deserve 1 STAR…read more My toilet backed up after 9:00pm on Thursday March 17th, 2022. I called the after hours number to request a plunger. The female answering the after hours number was very rude and said that I should hold "it" until the morning hours, or go to Walmart and purchase a plunger. This individual had no desire to help or search for a plunger as a paying guest. This individual then proceeded to block my phone number so I could not utilize it for any emergencies in the future. I was then kicked off the property for having reacted to not being able to use simple yet necessary facilities. Therefore my personal experience while staying at Suburban Extended Stay in Kennesaw a very, very unsatisfactory.

We've stayed in the Kennesaw area before, but at another Hampton that is nearby. We saw this one…read morewas in the same area and decided to try something different. We were greeted by a very friendly clerk who welcomed us and gave us our Honors treats. Our room was clean and had all the amenities necessary except a micro wave. It had a small fridge which was nice, but a micro wave would have been handy to have. It is a very quiet location. Breakfast in the morning was fair. The hot offering was eggs, potatoes and sausage. The eggs were tasteless and waterery. They were sitting in water. The potatoes were also tasteless. The sausage was the only thing that was actually edible. We were also disappointed that they did not offer the Fresh Baked Cookies that most Hamptons do. We will return to the other Hampton location on our next trip through.

We are frequent visitors to the KSU area and decided to try this hotel since it was rated higher…read morethan the hotel we typically stay at. We will be staying with our usual hotel, not this one. Desk staff was friendly and helpful. Breakfast was average to below average. Please offer almond milk as a dairy alternative for coffee and cereal/oatmeal. Pleased that breakfast goes to 10am daily. Coffee approximated warm (needed to be fresher) and was available 24/7. Despite seeing housekeeping in the hallway (they were friendly as well) and asking for more towels, we didn't receive any housekeeping services at all. We needed to ask the front desk when we returned at night for more towels. The hotel needs some TLC and maintenance to repair some cosmetic issues. There were no working shades in our room, adjustments were to be made by the binder clips holding the curtains in place. This was a first. Binder clips? Yes indeed. Door to the bathroom is sliding barn door style with a 1" gap all the way at around, offering absolutely no privacy. Shower curtain was hung a couple inches too high, so it did not stay inside tub while showering. Plenty of parking. Lots of better alternatives in the area to n my opinion.

I recently stayed at the Tru in the Kennesaw area. I have stayed here previously and each time I…read morewas greeted with a warm welcome from the front desk representative. The hotel is kept very clean and well put together. In the front lobby they have several games and even a pool table for guests to utilize. They do charge a daily parking fee. I want to say it's at least six dollars a night, which you can pay for via an app. The rooms are very spacious, and well put together. Many of the rooms offer a kitchenette for long-term stays. There is a really nice gym with several items like a peloton, treadmill, and a TRX workout system. They also offer an outdoor pool and seating area. They offer one of the best hotel breakfasts that I've ever had, with different options available each day. I really have no complaints and I've always received really amazing service.

A great place to stay in Kennesaw. The tru it's half the hotel while the home two suites is the…read moreother half. They share a lobby. The. Tru has a more minimalistic modern approach. It's great for if you stay a couple days, but for long-term, I would stay on the home two side. The breakfast is really good. Bahr is great in the evenings. Super friendly staff. A nice modern clean room if you need to stay in the Kennesaw area.

This was the worst hotel stay Ive ever experienced. This hotel was under serious construction, but…read morenever once did they post that anywhere on their website or ads. There was dust everywhere on the furniture and gym equipment. There was no trash can in the room. Room service only came once out of four days. Do not stay at this hotel.

Low reviews here are surprising. Our room was clean, the amenities nice, the room had blackout…read moreshades (contrary to an earlier review), the shower was spacious, Paul Mitchell toiletries, decent pool and fitness room, decent free breakfast, and the price was competitive for this area. It is close to I-575 and a ton of restaurants. Missteps included: not changing the in room coffee service the one day we used it and changing the towels when we had them hanging up to reuse each day. (This latter is something that pretty much every hotel does despite their environmental signs. Why?!?!?!?)