Dr. Moore and his staff are always very friendly. They are all very knowledgeable in their craft…read more I am always greeted with a smile and everyone knows my name. The office is always clean and they clean the equipment after every use.

After a few years I can say they are the best dentist organization I have ever been to…read more 1. Reminders for appointments 2. Reminders for future appointments 3. You are in the chair within 1-5 minutes of arrival. 4. They remember you and what is going on in your life. 5. The services are excellent from xrays, cleaning to dental work. 6. Customer service is the best I have ever seen. 7. You can plan your day around your appointments because from start to finish it is efficient.

I am a struggling college student, and my recent experience at Milestone Dental left me feeling…read moregenuinely ripped off. I came in for what should have been a straightforward tooth extraction, but the final cost was far higher than anything that had been discussed or implied beforehand. There was no clear explanation of the charges, and I only learned the true amount after the procedure was already done. As someone trying to balance school, bills, and basic necessities, this felt incredibly discouraging. Based on my experience, it seemed like the office prioritized collecting money over being transparent or caring about the patient's situation. The lack of upfront communication made me feel taken advantage of during a time when I was already vulnerable and in pain. I hope the clinic takes steps to improve honesty and transparency with future patients so no one else walks away feeling the way I did.

My family were patients of Milestone for many, many years. I would like to say probably eight years…read moreplus! They have an extremely high turnover with pediatric dentists, dental hygienists and office staff. While we were happy with the adult care we received from Dr. Parks, having a constant changeover in other staff affected our quality of care and overall experience. Additionally I had to stay really on top of keeping track of my family's xray schedule, as what was covered by our insurance because staff would attempt to perform X-rays without verifying coverage with our dental insurance. We decided to finally leave the practice after we cancelled an appointment. I had provided 24 hours noticed and was informed to penalize us, for not giving the required 48 hours notice, we would have to pay a scheduling fee each time we made an appointment, for every family member. I wrote an email to Dr. Parks to explain that my youth had pneumonia and I was treated very badly by staff for canceling appointments with 24 hours notice related to her illness. His staff member Denden intercepted the email and refused to forward it to him. After all the years my family had been with the practice it was extremely disappointing to be treated in such a way.

Kent Smiles is the best. Great care. Easy in and easy out…read more I'm not scared anymore of the dentist since I went to Kent Smiles!

Kind and helpful staff and a gentle and quick cleaning experience. Dr. Wen was great I'll be seeing…read morehim for my future dental needs!

Fraud and scammers my parents visited them and they try to force my dad to get a hearing aid and he…read moredeclined. But he left with a very bad taste in his mouth. A month later my parents got charged $3,000 dollars from a bank on credit . Do not give them any of your personal information!! Shame on them for trying to take advantage of elderly community! *edit*** Choose payment for what? They didn't receive any service or product but just got charged without their consent

I needed help with my Beltone for cleaning. Although Beltone was not their brand they helped me out…read moreand honored my Beltone plan.

After 6 appointments with another dentist in the span of 3 months, I was still having tooth pain. I…read moream so happy I reached out to Dr. Hahn's office for a second opinion. They were able to get me in quickly and explain exactly what was going on with teeth. They gave me some realistic treatment options that really helped reduce my pain. I went in thinking I was going to need a crown or to get a new filling redone, but after doing a few tests Dr. Hahn was able to resolve my pain with a simple switch of toothpaste and a bite guard while sleeping. The entire staff was friendly, and even had a form to fill out when I first came in to let the staff know what anxiety I have with dental work and how to ease that. I am the type of person who likes having treatments explained, so they were happy to explain everything they were doing in a way that I could easily understand.

What a welcoming environment! The office always decorated for the seasons or holiday. It is very…read moreclean and the woodland view relaxes you. Everyone greets you with a smile or kind word. The office staff helps so much with insurance coverage and scheduling. Dr Hahn visits after cleanings to check with his patients and hygienists. The hygienists are skilled and thorough and they discuss your care with you. I am happy with my choice of dental office.

As always everything was great. Jackie the hygienist always friendly and good at what she does. The…read morefront office ladies always sweet and asks how my visit went. The care I get from everyone is fabulous. Being going to Dr Dibble's for a very long time and even though I moved to Marysville WA the 2 hour drive is worth every minute. They always make me feel like I am the most important patient they have but they treat everyone that way when you come in for dental care. Thank you all for everything you have done for me over the years and I wouldn't go any where else for my dental care.

Very nice staff and very informative visit. I was very apprehensive about going to the dentist but…read morethey made the trip very enjoyable.

I did Invisalign for 2 years with another dentist and saw no results. Then I switched to Dr…read more Lindsey, and she had my treatment done in just 6 months -- with amazing results! The staff is incredibly knowledgeable and always makes me feel comfortable. Their care is unmatched. Highly recommend!

Was looking for a new dentist and was recommended this office by a coworker. Fell in love with the…read morecare, service from their staff that I started my Invisalign treatment with them.

After receiving years of consistent, professional, efficient dentistry services from "Maple…read moreDentistry" -- located in Federal Way, WA... it's time for me to extend my sincere thanks and appreciation to the entire caring crew of this, already highly-rated, dental practice. From Stephen Pong DDS to Sue and the entire dental-care specialist crew who so diligently constitute this top-rated practice... I extend my hearty appreciation toward your exemplary services provided to me as a senior citizen patient.

Dr. Pong and his team are phenomenal!…read more On my first visit to their office in 2021, I hadn't been to a dentist in well over a decade. I didn't have any critical need but was looking to start getting regular cleanings to keep my teeth in good health. Having had a previous run of poor service (inattentive doctors, poorly skilled techs, etc.), I was anxious about finding a provider I could trust. From the moment I walked in the door I felt right at home. I have nothing but radiant things to say about everyone working here! Everyone and especially Dr. Pong himself are extremely friendly and personable. They love their jobs, are extremely skilled, and go the extra mile to ensure their customers have the best possible experience. I actually found myself looking forward to visiting whenever my next appointment came due! I don't usually write reviews but as I'm moving out of state and will no longer have the opportunity to go here, I felt like I needed to share the absolutely perfect experience I have had. Thank you all so much for the excellent service!