I love Equity. I knew when I lived there how awesome it was but since moving in January I have come…read moreto appreciate it all the more. Having free atm usage anywhere is great. Better than that is having people who know you by name and care about you. I really can't rave enough. Having banked there for 5 years now I have never had a bad experience. That says a lot for any company but I think it says volumes about a bank.

From the owner: We know that building something takes expertise, vision and hard work. Over the past decade, we've…read morebeen building one of the regions fastest growing banks by working side by side with our customers throughout their communities in Kansas, Missouri, Arkansas, and Oklahoma. We didn't just inherit a bank, we built one. You're open for business, with different practices, working together, and serving your customers. Life doesn't pause, and your bank shouldn't either. Our consumer and commercial teams are open and ready to serve you. You can call. You can drive. You can knock on the door. You can walk in. We're here for you.

If I could give a zero, I would!! My dad had an account for…read moreMANY years. After he passed, his account was frozen, even after having all legal documents submitted from the attorney!! After 2 months, account was finally released, only to still get the runaround trying to deposit a check, although I'm on the account!! I personally had an account there for 20 years! After the treatment we received, I opened up a new account elsewhere!! Horrible customer service!!!

In order to close a dormant Health Saving Account out or do a withdrawal, HSA employee asked me to…read moredo a cash deposit or even few coins. WHAT?? Then they asked me to do a withdrawal of a dollar. no cash given and then come back the next day to do my transaction! WHAT?? What if I had written a check or worse used a debit card??? How about when the transaction rejects, take off the dormant standing and let it post. Customer service confirmed the procedure when I called them. IRS WOULD LOVE TO KNOW THEY ARE HAVING CUSTOMERS MAKE A DEPOSIT OR WORSE WITHDRAW MONEY TO GET AN HSA ACCOUNT TO WORK!!! Think twice about using them for HSA accounts at least!

I found the staff extremely unqualified on numerous occasions. For example, basic questions being…read moretransferred to management (which went straight to voicemail). Also, insufficient information being provided to me in order to complete a wire transfer. The wire didn't go through and the bank refused to credit my account the $18 they charged for the transfer. This was after the "supervisor" Tanner Gross spent several minutes calling personnel at another branch in order to obtain information about wire transfers. Please transfer your money to a bank that employs competent staff.

I think the staff at GPCU is amazing!! I have had almost all my loans through them. I have banked…read morehere forever and will always remain a loyal customer!