CEFCU is a great bank. Seriously, it's great. We've gotten a couple of major loans here, and the…read moreprocess was fairly easy, and the rates good. We earn a little bit of interest on our savings. The online banking system and bill pay are great. Everyone here is really friendly! Sounds like five stars, right? And it would be. Except going to a teller is literally slower than any other bank I have ever been to in my life. No matter how many windows are open, I expect to wait at least a full minute for every person in front of me. Every time. It doesn't matter who I go to, what time of day. Last time I went, I was the 8th person in line, and I waited for over ten minutes to deposit a check. By the time I got called to a teller, there were 15 people in line behind me. I hope that they found someone to open another window after I left, but they certainly didn't while I was there. And that's really how it is every time. Even if I don't have to wait in line, the simple act of depositing a check is slower than at other banks. But really, CEFCU is awesome. If you never have to go to a teller, your experience will probably be 100% awesome. But I find the slowness so irritating it literally takes the rating down from 5 stars to 3 for me.

My partner (Lynne Maher & I both continue to be CEFCU customers. CEFCU did EVENTUALLY take care of…read morethe credit card balance. However, not before sending a letter stating the payment was $10 past due & further privileges to use the account & late fees would accumulate if past due amount wasn't paid. Then loan was taken care of. Sent another statement showing close to $4 still due. Had to call to ask. Said it showed $0 balance. Asked for letter to be sent about credit card being paid off & improperly charged weekly $50 amounts after being turned in & CEFCU not shutting card off. NEVER WAS SENT LETTER. ALSO,have had problems with payment of consolidation loan monthly payments by Lynne. In at least one instance teller failed to deposit into checking so it'd be available for automatic transfer. In the end her automatic transfer has now been terminated by CEFCU. Both of us have accounts at another local community bank. That bank is much easier to work with & gets to know it's customers. I now have my automatic deposit going there...not CEFCU.

This bank is a true community bank. I had a very difficult credit score to work with and they took…read morea chance on me and helped me get into a house. I can't say enough good things about their willingness to work with me and their patience when I ran into problems. Dave Schweindmer and Sherri are amazing people and I would highly recommend this bank Tom D

Worst bank in Peoria you have to drive 15-20 minutes to get to an available bank then wait 30-45…read moreminutes in the drive through atm!! I'm done!

Beautiful branch, lovely people, very happy to bank here! Easy and quick to get any transaction…read morecompleted...

I had an wonderful experience with PNC Mortgage Mickayla Hughbanks was outstanding in every way!!!…read moreI would highly recommend them for your mortgage. Everything went smooth from start to finish it was a joy to work with Ms. Hughbanks!! Victoria Morgan Bartonville IL

Where do I begin…read more. It took a while to get anything even started here, despite the fact that all paperwork required were submitted. Lets skip all the way to the move in date~ On move in day, I was promised the keys to our new home at 11 AM. I showed up at 9:30am as required and by 11 there was still some issues. Mind you we have already moved out of our last house and is currently standing outside in the blistering cold that morning of Dec 15, 2015. Still, no big deal (we didnt mind waiting a little). A PNC staff member asked us to wait a little, perhaps grab some food and she will call when its all done. So, we took the whole family to get lunch and then at 12:45pm~ we receive a call from PNC stating it's all done and we could come get our keys! YAY, except when we got there, we were told that its all done on PNC's end and now we would have to wait a while longer until RIVERLAND title is done processing on their end. Fast forward to 2:30pm, we got a call from PNC saying its all done so we came back and lo and behold... a gentleman from RIVERLAND has our keys. Very nice... so now we would have to wait for him to return in order to get a set of keys for our home that we just paid for. Fast forward until around 4:30pm, we were told we had to drive over to riverland in order to get our keys. I have never seen such a unprofessional group of people. I do not wish this upon anyone so, save yourself the time and avoid this corporation at all cost. TL:DR - started moving at 7am, promised keys at 11am, didnt get keys until almost 5pm. If you ever need to financing for a home, find another company/institution/corporation for a loan.

Never have to worry about your financial consultant being honest and doing things with your best…read moreinterest at Heart.I know that Gary is required by law to do things in your best interest but also his character is beyond reproach and I am so happy to have my money with Schwab because Schwab is so economical -and with Gary helping me manage it. highly recommended so you can sleep at night

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

DO NOT USE THIS BANK! I have never been less satisfied with any business. We had a house fire a…read morefew months back. It was not a total loss, but it was also not in a liveable condition. Throughout the entire process, insurance has been very helpful and the contractors have been working hard to get us back into our house. This bank has been the biggest roadblock and has halted any progress to a complete stop. I have been told numerous times that the check that was written to myself and the bank needs to be put into a title company to deal out the payments at a $500 cost to me. I have been told multiple times that this doesn't happen in 99.5% of cases but is happening in our case despite only a shed and one exterior wall being burned in the fire. I have never missed a house payment and have great credit however the bank still would not back down. After fighting it, I eventually acquiesced to move the process along. THIS BANK SAT ON THE CHECK FOR A MONTH WITHOUT DOING A SINGLE THING. That's an extra month we have to go without being our house. That's an extra month of rent we have to pay at the new place. My girlfriend and I are both teachers. We do have done so much during the month of July while we were not at school to move things along. Instead this bank did absolutely nothing. It was only when my father contacted the bank on my behalf to ask about the progress that it was discovered nothing had been done since I took off work from my Summer job to proceed with the title company. All that we got was an acknowledgement that this bank was the one that dropped the ball. I have never felt less cared for as a customer. I hope nobody has to go through what we have been through with our house fire. However, if anyone does have this happen to them, I certainly hope they have a more helpful bank than Morton/Clocktower community Bank!! I would give zero stars if possible.

I bank here and one day I got a call from Tim w. He had caught a clerical error on his own and…read morecalled me up enquire. The bank had just upgraded to a new digital platform. I won't go into a bunch of sorted details. But, Morton caught the error. The app didn't post a stop payment on my account and the teller cashed the check. I got a full refund and the bank ate the mistake. When I banked at cefcu, I told them I had blank checks stolen and to call the cops if anyone tried to cash them..cefcu not only cashed my stolen checks. But they wouldn't prosecute the thief, charged my savings account overdraft fees, and gave me a 100 reasons why they couldn't help me...Morton community banks caught the mistake and fixed it on their own...YOU CAN ABSOLUTELY TRUST THIS BANK !!!! They don't play games. They are ethical and truly customer oriented like a bank is supposed to be..

the Bartonville branch is great. The staff is very friendly. The auto loan process is quick and…read moreeasy and they offer very reasonable rates.

For the most part, the tellers at this bank are nice. Some are snobby though...I forgot my PIN…read morenumber for my debit card one day and a teller told me that I would have to pay $5 for her to look it up. Then I went to the other Better Banks half a mile away and they helped me get a new PIN number for free.