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    Goodfield State Bank

    5.0 (1 review)

    Services - Goodfield State Bank

    Personal banking

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    4 years ago

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    CEFCU - Welcome to the Normal CEFCU Member Center on Trader's Circle!

    CEFCU

    (4 reviews)

    The Atm never works inside or out it's very inconvenient when you need to deposit money. This has…read morebeen a problem for a long time!

    I guess I just had the worst customer service in a long time here. They didn't try to resolve the…read moresituation or even try to act like they cared. Don't bank here. I don't like writing bad reviews and certainly don't want to write one about a local bank. I even sought some type of positive response from the bank by sharing my experience with other employees. I received an "ok" and someone hanging up on me. Today, I called into the bank to pick up a check. The woman in the IRA department was rude and even tried to explain things to me she was not clear herself about. She went on to try to find some answers by calling other people and leaving me on hold for 30 minutes. She picked up the phone and say "Hi, how can I help you?" I told her she put me on hold 30 minutes before and she said "Oh, I thought I hung up and had the other banks call you." No update on my check. No apology. Just another "ok" response. It felt even intentional because she was still upset I questioned her earlier easily confused and wrong headed. I then did as she did and called the other banks. They told me this woman had already told me she had the check at a certain bank. She never told me this. This whole interaction took an hour and a half to just get a check. No one tried to deliver customer service or make up for my wasted time. No apology. No one cared. These people deserve to go out of business if this continue on this road.

    Morton Community Bank - The signatures would fit perfectly on top of one another not that this bank cares at all

    Morton Community Bank

    (6 reviews)

    DO NOT USE THIS BANK! I have never been less satisfied with any business. We had a house fire a…read morefew months back. It was not a total loss, but it was also not in a liveable condition. Throughout the entire process, insurance has been very helpful and the contractors have been working hard to get us back into our house. This bank has been the biggest roadblock and has halted any progress to a complete stop. I have been told numerous times that the check that was written to myself and the bank needs to be put into a title company to deal out the payments at a $500 cost to me. I have been told multiple times that this doesn't happen in 99.5% of cases but is happening in our case despite only a shed and one exterior wall being burned in the fire. I have never missed a house payment and have great credit however the bank still would not back down. After fighting it, I eventually acquiesced to move the process along. THIS BANK SAT ON THE CHECK FOR A MONTH WITHOUT DOING A SINGLE THING. That's an extra month we have to go without being our house. That's an extra month of rent we have to pay at the new place. My girlfriend and I are both teachers. We do have done so much during the month of July while we were not at school to move things along. Instead this bank did absolutely nothing. It was only when my father contacted the bank on my behalf to ask about the progress that it was discovered nothing had been done since I took off work from my Summer job to proceed with the title company. All that we got was an acknowledgement that this bank was the one that dropped the ball. I have never felt less cared for as a customer. I hope nobody has to go through what we have been through with our house fire. However, if anyone does have this happen to them, I certainly hope they have a more helpful bank than Morton/Clocktower community Bank!! I would give zero stars if possible.

    I bank here and one day I got a call from Tim w. He had caught a clerical error on his own and…read morecalled me up enquire. The bank had just upgraded to a new digital platform. I won't go into a bunch of sorted details. But, Morton caught the error. The app didn't post a stop payment on my account and the teller cashed the check. I got a full refund and the bank ate the mistake. When I banked at cefcu, I told them I had blank checks stolen and to call the cops if anyone tried to cash them..cefcu not only cashed my stolen checks. But they wouldn't prosecute the thief, charged my savings account overdraft fees, and gave me a 100 reasons why they couldn't help me...Morton community banks caught the mistake and fixed it on their own...YOU CAN ABSOLUTELY TRUST THIS BANK !!!! They don't play games. They are ethical and truly customer oriented like a bank is supposed to be..

    Goodfield State Bank - banks - Updated June 2026

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