I recently discovered a data breach on another online service, unrelated to my bank. Using due…read morediligence I informed my bank and closed and reopened another account. They then said I COULD NOT USE THEIR ONLINE BANKING until I have my computer scanned for viruses. How can I secure my account if I have no access to my finances?!?! DONE with you GSB. I'll go where they support me better.

This particular bank has very friendly and helpful people. They are always quick to service me and…read morehelp me out. I've been with them for about 5 years now. The services seem to get better every year!

Been with this bank since July 2024. Had someone get our debit card in November 2024 and take out…read more1800.00. Because we just noticed was told there was nothing they could do about it anyway because FDIC does not cover Business debit card. My problem with this is that we have NEVER USED our debit card, ever. Have been with Great Southern for 25 years and if something like this would have happened they would have called me and said they noticed something strange on my account. I am so disappointed with this bank for just saying "too bad, you lost 1800.00

I called with questions about putting a check on hold. Jennifer was very helpful. If she…read moredidnt know an answer, she checked to make sure. She explained how it all works and what my options and costs were. Very thankful and impressed.

I became a member about 3 years ago. Being skeptical at first about being a member of a Credit…read moreUnion, what does that mean? Are there benefits? I learned a lot and the biggest thing I took away is that it is for non profit, I have a voice as a member, and I get to benefit by lower Interest rates when it came time for a car loan and even the credit card has great perks.

Absolutely terrible service and shady business practices. Steer clear of this " financial…read moreinstitution". Tons of hidden fees and lazy business practices marred with inefficient bureaucracy. If you want a credit union you can trust I suggest you look elsewhere.

I've banked for decades with a high credit score 843 and just got kicked out of Simmons bank…read morebecause Kyle Owens in Fraud dept decided he didn't like the way I was accessing my account or something. I never found out because noone t Simmons could tell me. It was Kyle's secret. From the get go he treated me like I was a criminal. Kyle Owens deactivated my account....left a message about a debit card sitting in my desk drawer that I hadn't used in months, and didn't return my phone calls for 7 more days! Then closed my account because I got angry, upset and emotional. Mainly because he bullied me. Kyle Owens is a mean person in the fraud dept of Simmons bank who intimidates the customer. If you don't like it - he closes the account. Worst experience I've ever had at a bank where I did nothing wrong. Are all banks run like this in Springfield? I'm terrified of the atmosphere in that bank. Buyer beware. This is a very scarey bank.

They have always been easy to work with and good advisors. They have several locations in town and…read morearound the area making banking easy.

I've always had good customer service and I've been alerted when someone else tried to use my card…read more I'm happy with them! Dee has always been very helpful as have the rest of them but i have dealt with Dee the most. I highly recommend this bank. Bob

Friendliest bank in the Springfield. I like to bank where they know my name and are glad to see me.read more

Jayne goes the extra mile to see that her clients are well taken care of. We bought a vehicle on a…read morelate Friday after noon and the staff took care of us.

I have been utilizing the services at Payment 1 Loans for about 6 months now. I came to them in an…read moreextremely troublesome time in my life where some very significant life changes were happening, and I just didn't know what I was going to do. I want to specifically shoutout Kimberly. She has been so kind, informative, and compassionate, and has helped me understand every aspect of my loan and contract, with no judgement and has been beyond helpful. She has even taken the time to speak kind words of encouragement through this difficult time. I can't imagine going to any other loan company than Payment 1 Loans. She is nothing short of amazing, and if you haven't gone to see her yet, absolutely do it!!!