The owner, Steve, takes great care of his customers. We went in thinking we needed a new…read moretransmission, but he saved us THOUSANDS by recommending and performing a simple flush. Cant recommend this place enough !

I had been having major transmission problems for several weeks. I had taken the car to several…read moreother transmission shops that ran codes on it while I waited and I was out in an hour! However, after reading bad reviews on the other companies, I didn't trust them to do the repairs. I read reviews on Marshalls and they were highly recommended. They sounded like an honest company that could be trusted to diagnose and repair my transmission. I took my car there on a Tuesday morning and had to leave it. When I didn't hear anything by the 2nd day, I tried calling and nobody answered the phone. So I left a message and nobody returned my call either! I had to ask a friend (that lived near the shop) to go check on my car. The receptionist told him that they were running codes on my car right then (Wed. afternoon). So I expected a diagnosis Wednesday but nobody called to tell me anything. I waited all the next day (Thurs) and still no phone call and no diagnosis! By this time, they had my car 3 days. This was my only transportation (they knew that) and I have no family to help me. I was out of groceries and had to walk 2 miles (at 81) to get my bills at the post office. I knew this could not go on any longer, so I left a message that I would pick my car up Friday (4th day). I had to hire a ride there, and when I picked up my car I was not even given a piece of paper - NO DIAGNOSIS, NO NOTHING! Unbelievable! I did without any transportation for days for absolutely nothing! Would never go there again and certainly do NOT recommend!!!