I bought a wheel. The photo showed a rim and tire. I intentionally bought this wheel because the…read morerim and tire matched, the tire was in good condition, and the price seemed fair. But when the package came, it was only the rim. They took off the pictured tire. When I asked about it they said: "I'm sorry for any confusion, but I'm sure they removed the tire since any freight was calculated with the weight and dimensions of the wheel being bought and not the tire on it. I'm afraid there's not much I can do about that." Are you kidding me? The rim by itself was available online for 50% of what I paid these jokers. I am not going to hassle with returning it, but that's bullshit.

Very nice people running this place. If you need a part this is the place for you. We needed a…read morereplacement wheel for out car. A new one would have cost over 500.00. We got one used here that looked brand new and paid 150.00. We took the bad wheel back to them that we took off and they gave us a 50.00 core credit. No fuss no problems. In and out. REALLY GREAT experience.

Do not bring ur scrap here ... They will cheat you out of ur money every time .. and the manager is…read morerude and will try to intimidate you .. stay far away from this establishment

On 3 separate occasions (including the day of our visit) we phoned Tennessee Auto Salvage and…read moreRecycling with make, model and part we were looking for. Each time, Sebastian informed us that the part was there. The ongoing verification was due to a time investment we were willing to make as we would be driving 3.5 hours from Atlanta. Upon arrival, we spoke with Jacob (in Spanish). Having never met Sebastian we asked if he (Jacob) was Sebastian. With the apathy of a bored middle schooler, Jacob eloquently responded, "no" . We were invited to look around the junk yard to locate our part and we did. It was not there. We reported back our findings and were met with a dead stare. We countered with uncomfortable silence and returned his stares at which time Jacob said "maybe it was in the yard down the road" to which we responded "nope, they sent us to you." We continued to ask for Sebastian and Jacob failed (as did our little buddy, Sebastian) to share that Sebastian had been sitting next to him through each exchange. Our entire time there added up to 1 hour. Ultimately we left without the part we were repeatedly told was there. The "business" and employees have the customer service skills of a doorknob. They do not care and they make it very VERY clear. Don't waste time or money on this place.

I've lived in area three years so I might be a little biased they're right around the corner always…read morehelpful I'll be back in there tomorrow great people very reliable getting parts for a friend's car tomorrow and I expect everything to go perfect as usual !! Anybody ever complain about this place must not get along is anybody too well

Wonderful people and very honest, compassionate and caring. I am an elderly woman and they never…read moretry to up-sale me or pressure me to get extra services. I do not know about cars so the mechanic speaks with my son about what is completely necessary and what needs to be done in the future. My son can do lots of things for me, but I always feel like I'm treated very well and highly recommend. I was just there for an oil change 1/11/2018

Called and described the condition of the vehicle to be sold. Tow truck driver showed up and tried…read moreto tell me it was only worth half what was quoted me. I called the company back and asked if this was standard procedure to quote a price then offer a different price when they show up and they hung up on me.