When I laid my brother to rest at Berry Highland South this weekend, it was the third funeral I've…read morebeen entrusted to oversee at this location. When I buried my father, the cemetery and grounds were called Holly Hills. When I buried my mother, the funeral home and grounds were called Highland Memorial South. The experiences in of these two previous services were quite satisfactory, in hindsight, but my memories of them are vague and unremarkable. I say this, not to be trite or critical, but rather to highlight that this new reinvention as Berry Highland South under the direction of Dignity Memorial was 1000% greater The care and services we received from Berry Highland South, under funeral director TC Linton exceeded my friends, church, and families expectations, and in my opinion, raise the bar in standard of excellence one can expect from a funeral home and cemetery. Making the arrangements and preparations were comfortable and stressless. T.C. Linton and his staff were authentic, measured,and uniquely capable to communicate with a variety of personalities. I mention this facet of their characters and demeanors as a compliment. I read a previous review on here from someone else's funeral that specifically contradicts my groups personal-experience and I call bullshit. Dignity Memorial was actually awe inspiring. There were no kinks, no media failures, no surprises. T.C. demonstrated a remarkable ability to navigate and advise, support and facilitate the funeral WE wanted and did so to perfection. He didn't gouge our bill or hard sell us on anything we didn't need. He was supportive and consoling like a trusted friend, well rounded to receive and heighten the milieu when some of us faltered and fostered a calmness that was measured and appropriate. He recommended a menu for their lounge for receiving friends that is STILL trending on our groups media feed as #bestfuneralever. I can't imagine what their top shelf food package would look like, we got the base offering and my family thought we we're in heaven. Nice. It was epic. TC Linton also did an amazing job on my brothers makeup. His artistry was beautiful and impeccable, my brother looked fantastic and was greatly received. Dignity Memorial was trustworthy and discreet, accommodating and flexible. They were perfect. I never expected to be invigorated and renewed in my soul after the death of my only brother. Our families hearts are enriched and mended. Great Job.

My Grandmother was laid to rest here with a pre-paid plan that had been taken care of years ago. I…read morewould like to start by saying that it was not a welcoming place to be and felt as though we were an inconvenience. My Grandmother's "package" included a video of family photographs put to music. During the private family visitation the video wasn't put up, they apparently had technical difficulties with the DVD player. They obviously had not checked the video or equipment prior to our arrival. The director kept running back and forth with the remote which was a distraction. They never got the main screen above the casket working and rather than turning it off, kept the logo prompt running through the entire service (very distracting and disrespectful). The put a smaller TV to the side of the casket without the volume (till we asked) where people had to crowd around to see. When asking about the situation, the lady there treated me rudely and had also mentioned a racial slur in front of my husband. Additionally, the online condolences were not accessible for people to express their comments. She had a grandson in Germany who was unable to attend that would have used this service if available. VERY disappointing at such a sad time for the family. I would NOT recommend this place to anyone. By the way, the charge to family members for a copy of the dvd is $50!!!!! WOW...

Our family has always used Smith. I recently had an aunt pass away and I went to her service and…read morethe funeral home was beautiful. The man that helped us said they had just repainted and it looked great. services went perfectly and everyone was so nice. highly recommend.

my son died august 31 2025, i still cry cause smiths would not let me see him one last time even…read moreafter i paid them 14 thousand dollars in cash. i will never get another chance to see him. they have no feelings for the love ones left behind

This place went above and beyond during the whole process. They were very efficient on their…read moreappointments and went over every detail thoroughly. We felt at peace knowing our loved one was in good hands. Adam, Elizabeth, and every employee we talked to showed compassion and never acted like we were just another customer. We give them a 10/10!

Recently visited while expressing condolences to a friend's family. The staff were highly…read moreprofessional, compassionate, and supportive. When I delivered an item for the family, the staff made sure to take notes as to how to share it and where to place it. The facility was peaceful and well-maintained.

My husband's grandmother prearranged her funeral in December 2010. She passed away last week. As…read moreeverything was arranged and paid for we thought there would not be any issues. We were wrong! The casket that was paid for was not the same casket as they wanted to place her in. They didn't even have that casket. So there we were trying to pick out a casket. When the contract was done items such as the spray for the casket were to be included as well as digging the grave, etc. Several things ended up costing an addition amount. The staff was very unprofessional. There wasn't anyone who actually directed the funeral. The casket remained open through the entire service, we were asked to take the flowers because they couldn't, there was no procession to the graveyard. It was a chaotic mess. The family had used this funeral home exclusively for years. I would think twice before using this place.

Dad was a marine, he was a gentle giant! Looked just like Santa Claus! He had a voice like Frank…read moreSinatra. Fly me to the moon. He was my father-in-law but we really hit it off... He was from New Jersey, and worked in NY. Mom and him came to TN because of the people and less taxes! He passed 7 years ago in his home from cancer. He wanted his ashes placed here, moms also when she passes. They are like peanut butter and jelly. Always tight! Loved to witness such love. This is a pretty peaceful place. I am humbled every time we come out to give our thanks to those who sacrificed for us. They go all out here... Dad always comes to me as a dragonfly! And he did Sunday. Landing right on our windshield.

My late husband was in the Air Force. When he passed away unexpectedly in 2015 I turned to the East…read moreTennessee Veterans Cemetery for the ceremony and his burial. They were amazing to work with and the service was top notch! Thank you for caring!!

I recently rented a mini excavator from Maryville Equipment Rental and unfortunately had a…read moredisappointing experience. I have rented from Maryville equipment rental for years and I've had very positive experiences with them as far as pricing and customer service goes but today they lost a customer. When I picked up the machine, it was clear it had seen better days, but I was assured it was still in working condition. Within ten minutes of use the track on the excavator split. While they did replace it, the second machine also had issues with the track -- all while operating under normal conditions. To my surprise, I later received a charge of $814 for track replacement. Despite being a loyal customer, they refused to waive or reduce the fee, even though the equipment's condition was questionable from the start. while their terms and conditions that they make their customer sign in order to rent out equipment does state that the person leasing or renting the equipment is held liable for track damage or tire replacement, I feel as if the objective truth is that they are renting out equipment that is not suitable for normal working conditions and they are banking on their customer to "Damage the unit" And then charge them to repair the machinery when a well maintained piece of machinery would have handled fine under normal operating conditions and especially when they could have performed routine maintenance on the equipment to prevent this from happening Should I have taken photos before pulling the equipment off the lot? Yes. Should I have asked to swap it out with a better maintained machine? Yes. A word of caution to anyone considering renting from them: Make sure you thoroughly inspect the equipment and take clear photos and videos before pulling it off the lot. In my case, it seems they're renting out machines that are too worn to be in circulation, and you may end up footing the bill for pre-existing issues. Unfortunately, after this experience, I won't be renting from them again.

The owner and staff are great people to work with. They are knowledgeable and helpful, making this…read moreone of the best companies in Maryville. In the 18 years I have been a customer, I've never had a reason to go anywhere else.

Ben was absolutely fantastic! I purchased a Toro zero-turn mower a couple of years ago, and it…read morerecently needed a thorough tune-up and inspection. Since I don't have much experience maintaining this type of equipment, and no trailer to haul it to a shop, his mobile service was exactly what I needed. Not only did Ben take care of the tune-up, but he also went above and beyond by patiently walking me through the basics of mower maintenance. He showed me simple, practical ways to check key components so I can keep everything running smoothly between services. He never rushed, answered all my questions, and made sure I felt confident moving forward. His attention to detail, professionalism, and genuine care for his work really stood out. It's rare to find someone so knowledgeable who also takes the time to educate their customers. I'll definitely be scheduling with him annually. HIGHLY recommend his services!

Called Mow Masters fir routine repair, texted him with address, phone and issue. No response for…read moretwo calls in two days. Tail end of his Voice Message says it's 3 to 5 weeks out for an appointment. Guess he's a one man band, this area needs someone capable of providing fairly timely customer service. Sounds like a nice guy, guess we'll never know. Can only give them one

TK Small Engine Repair offers quick reliable service at a reasonable cost. They fixed my riding…read morelawnmower in one day! It is a very small business but Tim brings an array of skills, including welding, diagnostics, and something rare these days: common sense. I am a repeat customer and always impressed.