Note: Only AU customers can use this bank, but other country customers can use ATM with no fees or…read morecurrency conversion fees. Also, Bank Teller window is closed 11am - 12pm (assumably for lunch each day). This is not noted in their hours of operation, probably because this is mostly a loan office and not a traditional bank location.

This is a great little suburban branch of the Bendigo Bank, and the closest to my house, so I come…read morehere when I need a branch (even though my account is based elsewhere). As a full service branch, you can do it all here, but the biggest attraction for me is the coin counting machine. I hate change, so all my change goes into a jar, and this is where I cash it in. With this wonderful machine, there is no more sorting coins into bags required! But there is one catch, it prints out a receipt that you need to take to the teller, and this is then credited to your account; if you don't have a Bendigo account, you won't be able to use it...... I had a small issue once, where a piece of paperwork was not processed in a timely way, but a quick phone call and it was resolved. I like good customer service, especially in a business where customers can feel 'captive'. Also, never seen it busy, and the staff are great.

ANZ Bourke Street is my to-go bank the day before dreaded rent payment day. Business at this branch…read moreis fairly brisk, but I have never waited for more than 5 mins in line. The best thing about this branch is that they have a coin counter! I brought a whole bag of coins (dead money) in an swapped it for spanking new bank notes that I can spend on other things!

For some reason this branch finds it acceptable to run a skeleton staff of 2 transactional counters…read moreand a foreign counter of 2 staff in one booth. Considering the proximity to the mall I find a 20 minute wait for a simple transaction unacceptable. Sadly I couldn't avoid going into this branch. They need to lift their game to improve their service. Once I did get served - smooth sailing. Do something about the wait times.

Located below the NAB contact centre is the NAB branch. A fancy building. And a friendly…read moreexperience. I go here often for any banking queries that I have as it is close by work. Staff are always friendly, and they have free lollies at the counter (gotta love that). Im normally here for short queries so will be in and out within a couple of minutes. Nice building, great design and easy to spot and get to.

Awesome place to work from all you need at your finger tips and great food venues aroundread more

They're baaaaack! My…read morefirst in-person banking experience in over 10 years...I was frightened, but the Smith Street office made it such a personal, friendly, and easy experience. Aveen Mitra really stands out for the service he provides, and remembers you when you come back in. This must be what banks were like when my parents were my age, you know in the 'good old days'. Banks all do the same thing, yeah, but the way they do it is what makes some stand out. Bank of Melbourne is back, and doing it right.

I've been banking with ANZ for a while now and this is my to-go outlet whenever I have to make a…read moreteller transaction. When you step in, you take a number and you proceed to a seating area and wait for your number to be called. I've never waited for more than 5 mins even during peak hours. Happy Banking!

The best out of the best Commonwealth Bank in Melbourne…read more The customer service is outstanding

Banking time. Great for all your banking needs, and the staff here are friendlyread more