This company has no idea what they're doing. The biggest issue? When an employee hits the…read morecontribution limit for 401k contributions in a year, they have no way to stop the deductions from an employee's paycheck. The biggest issue that affects me? They can't develop the necessary reports we need to run our business. For example, I need a simple headcount report that reports all the active and termed employees within a certain timeframe (not always on a calendar year basis) and they're not able to do that. I've been working with their report developers to get such a report and we're going in to our 9th month of "development" and they still can't get the report correct. Additionally, their "standard" reports keep changing. Some reports I need only on a yearly basis, but so far each year I go to use the report it's been changed from the previous year (different column orders, different data included in the report, etc.) and my macros and vlookup formulas no longer work properly. I'm in my second year with them and I have to keep changing MY process to get the data I need. Basically, they're unreliable and apparently have no idea what they're doing.

MassPay has been great! We use their services for two small businesses and they are soooo reliable!…read moreTheir rates are fair, and their customer service is excellent. I know I have met Marie and she is wonderful, so kind and friendly and knowledgeable. It's so great working with a company that understands our needs and also explains each step of the process. Also, I joined in on a free webinar they provided that was partnered with a local law office (I don't have my notes in front of me so I can't remember the name but will happily give them a review as well) and it was so easy and informative. They walked us through the changes in the MA sick leave laws. In tandem they went through explaining each portion of the law all the way down to what that means for liability and payroll. It was so easy to follow and understand, seriously great job! Thank you so much for being a company that is genuinely likable and not solely focused on being liked. Being a young female small business owner is no small feat, but working with MassPay has taken a huuuuuge strain off, by knowing that we are working with a company that also believes in the validity of a "handshake deal"

Knowledgeable, but you need to be a Kennedy to afford them. Invoices contain zero detail. They must…read morecharge an hour for every email and phone call.

From the owner: Barry E Coscia Cpa is a leading professional business service organization. We have been serving…read morethe Boston area for over 30 years with accounting, consulting, and tax experience. Our staff comes from a wide variety of professional backgrounds including academia, the big four firms, and private industry.

As far as insurance goes, DiVirgilio cannot get any better. Not only do they offer every type of…read moreinsurance service in the book, but they also do a great job in understanding your needs and helping you find the best policy for you and your family. They take the time to meet with you and explain what they believe is your best insurance option. The customer service is excellent as they are great at staying in touch and getting back to all of your needs. I highly recommend DiVirgilio to anyone in need of a new insurance policy!

From the owner: DiVirgilio Insurance has the expertise needed to fully understand all of your insurance needs…read more Built upon a strong commitment to maintaining the highest standards of excellence and offer an abundant of products to custom fit your insurance needs no matter what size or situation. Over the years, DiVirgilio Insurance has continued to evolve into an all-inclusive, full-service insurance agency--with unparalleled service and commitment to its clients--qualities not often found in other insurance companies. Products offered in the North Shore Area and not limited to Auto/Home/Condo Rental Insurance, Commercial Insurance, Group Benefits, Medicare Supplement, Life Insurance and Special Lines such as RV, Boat, motorcycles, jet ski and trailer. Snow Plow Vehicle/mobile insurance also available. Serving communities in the North Shore - Lynn, Peabody, Salem, Danvers, Marblehead, Saugus, Nahant, Revere, Evertt, Medford, Malden, Wakefield, Reading, Lynnfield, Beverly, & more.

Called, emailed, texted multiple times for help on their QB entry. My CPA needed clarification, and…read moreits tax season. All types of excuses on why they couldn't return emails and calls. Its been almost a month since initial request for help. Steve nor Chanelle helped. Lost trust.

From the owner: Hello! We are super…read morefriendly and fully certified bookkeepers that focus exclusively on the self-employed and small businesses. We love catch-up/clean-up work! Services provided: Monthly and/or quarterly bookkeeping Tax preparation and filings Bookkeeping cleanups QuickBooks set up General ledger Payroll processing 100% outsourced bookkeeping Accounts payable (entry, bill paying) Accounts receivable (entry, invoicing, deposits, collection) Bank reconciliations Inventory management On a monthly basis, we also provide our clients with customized easy to understand financial reports (P&L, Balance Sheet and Cash Flow). Beyond our bookkeeping credentials, we are kind, sincere, and trustworthy. With every interaction we are focused on adding value and building trust by conducting ourselves in a professional and honest manner—one conversation, one action, one follow-through at a time. Please call or email with any questions at all. Hope to hear from you! Steve and Chanelle