I came to Dr. Kane after reading positive reviews on my Google search for urologists. I had a bad…read moreexperience with the doctor my primary care physician had sent me to two years ago. Since my primary care said I still needed a workup by a urologist I said no to his referral and went out on my own. I scheduled an appointment with Dr. Kane who is a Urogynecologist. Dr. Kane's office started my appointment off right by being very professional. Then I met Dr. Kane and instantly knew I was in good hands. For the problem that I was having she wanted to take a urine specimen via catheter rather than a simple cup specimen so there was no chance of contamination. She prescribed two medicines that she thought appropriate for my complaints and scheduled a recheck in one month. When the urine culture came back she also said I needed an appointment with a urologist. She had her nurse tell me who the referral would be with. Unfortunately the doctor Dr. Kane wanted to refer me to was part of a large group under the name of First Urology and they told Dr. Kane's scheduler that since I had seen another doctor in that group I would have to stay with the original doctor. They went ahead and scheduled that appointment and called me to advise me of the situation. I immediately told Dr. Kane's scheduler that I would be cancelling that appointment and find a urologist that was not part of First Urology. I would be returning to Dr. Kane for my one month follow-up. Dr. Kane and her staff were very understanding of my desire to go elsewhere. When I returned to Dr. Kane for my one month visit all went well and I advised her of the urologist I was seeing. That urologist would be sending a report to Dr. Kane. I am so pleased that I found Dr. Kane and would not hesitate to recommend her to my friends. She truly is WOOHOO - AS GOOD AS IT GETS!

Sarah Kane has been helping me to try to fix a problem I had when I went to her. She has been…read moredilligent and she doesnt accept failure as an option. She is amazing and if you are looking for a eurogynecologist start here dont end here like i am.

Dr Rao is very good at what he does, he listens and has answers. I really like him he took care of…read moremy mom and she always loves him! Great doctor!!

I have had excellent care from First Urology for over 25 years now and I still have the same…read moreUrologist. My Doctor is very caring, compassionate and always on the cutting edge of new treatments. I only wish they did primary care also....I'd love to be treated as nice as I am at 1st Urology.

I've been waiting for 40 minutes. There are 15 people ahead of me in the waiting room at 9am. three…read morepatients are waiting in the hall because there is not enough seats. They obviously over schedule to make top dollar. No concerns for patients comfortability or time. Im not coming back.

Dr. eifler is a good doctor, however in the last 4 visits we had to wait over 1 hr after our…read morescheduled appointment time to see him. today was an hour and half to wait. When I discussed this with the nurse, she said she hears this complaint a lot, and there is nothing she can do. When I spoke with the doctor, he claimed it was the software and technology that wouldn't allow them to spread out the scheduling. When the assistant office manager called me she said it was the doctor who sees 50 patients a day (25 in the morning, and 25 in the afternoon) that is the problem. So if he won't spread out his patients and maybe see 30-40 a day, then its not worth waiting that long for an appointment. Really bad service and disappointing.

This is what you should expect if you decide to become a patient here! Long wait times, backed up…read moreautomated phone scheduling, over crowded waiting rooms, doctors consistently running 1-2 hours behind schedule backing up all scheduled patients (but they don't notify you of this until you arrive for your appointment) , nonexistent coordination with other medical facilities (especially the VA) to get authorizations and medical records, and if you must cancel an appointment you might wait 5-6 months to get another one. And this is just my personal experience in dealing with them over the past several months. Most fast food restaurants on a bad day are ran better than this clown show on a good day. IMO, no matter how good the doctors are, it's not worth all the wasted time and effort you are going to spend to get in front of a doctor for a few minutes. If you have other options use them, if you value your time and sanity. Your experience can't get much worse than using these guys.

Dr Hadley is the most competent physician in the area. When my loved one was diagnosed with a rare…read moreurological disorder it seemed our only hope was to take her to a specialist in New York City. Luckily, we were referred to Dr. Hadley before making the long journey. He was able to cure the disorder and as far as I am concerned, he is very precious to us.

Trying to make an appointment took 25 minutes to attempt to make appointment…read more I called office to make appointment spoke to a machine took all info said u can hold and so on. How could u ever leave a message for doctor,

Dr Rao was very thorough, informative and kindin speaking about my procedure. The office was…read morecourteous and kept me informed with any up coming appointments

The Black guy on front desk mean and rude, been there 3 times so far. Will look for another office…read moreand doctor