Great service: clean and quick! Responded immediately and did the job that day After a Costco…read moreinstallation got postponed twice! Recommended for tv install/ mount professional.

Bought a second hand stereo system hooked it up no sound. Called these guys to check it out told…read morethem everything I did and went through the set up to see if they could help me. They checked through everything I did they said everything looked right. They called in their master tech, he came in with a condescending tone he questioned me about my system and how I wanted the system to run. The master tech unplugged some wires and said the receiver is broke and he can't do anything else about it. They charged me $224 for that. So I was sold a broken receiver for $380 and $224 to confirm it was broken, a $604 dollar loss. They said , "call us when you get a new receiver." I asked, will you install it for what I paid today? Thinking since he was charging me for an install but did really install anything. He was like no, I will charge you again.

If you need help for PC MAC problems Call them. I seen how…read morethey handle situations and yes I can trust them. I am so greatful for there service. So happy that they are in Manoa too :-) Even after support is awesome. They are the one who can make really good long time relation ship with client!

The service and professionalism I have received for the past 10 years is our standing. I have…read morereferred SOS to several of my friends and customers.

Adding the Ring doorbell camera to my home, I've felt more secure and safe. Hawaii Cam Solutions…read morewas a great choice! Their technician came to our home, installed the Ring doorbell, and within 20-30 minutes, our new security feature was up and running! Hawaii Cam Solutions employees are very professional and they offer a top of the line product (Ring doorbell) with installation as part of their contract! It was one of the most simple processes I've ever experienced. I'm very happy with my choice in using Hawaii Cam Solutions to help me upgrade our home security!

I have used Rolden many times.. He has done a great job and is very professional. He is my go to…read moreguy for Network Cabling and Cam Solutions.

They are the worst customer service reps I have ever encountered…read more My free phone went on the blinks very soon after I received it. The battery doesn't hold the charge and the service bars always disappear rendering my phone unable to make or receive calls sometimes for days at a time. Calling customer service they said $20 to replace but if I pay $50 I can upgrade to an Android with wifi abilities. We don't have a credit card so we went out and purchased a prepaid one for $50 and called the number in on 12/1 and were told phone would arrive 7-10 days. I will make a long story short, it is now 3/1/18, we still don't have the upgraded phone, nor a replacement phone, we have been jerked off everytime we have called (which is manned by foreign speaking reps with ridiculous names that can't be spelled) they say just wait every time. I made a complaint after 45 days of waiting with Better Business Bureau who made several attempts to contact them, and then closed my case after 30 days due to lack of contact and said my complaint would be added to the ones they already had on file..... Really!!! So nothing is done to the business??? These practices go unpunished? So now after 90 days I still have no phone, no refund, and to top it all off they have texted me many times urgently to recertify, and among my many calls to customer service, each time I tried to recertify I was told the line was done and to call back. The text gives a URL address to recertify which is not valid and their www.bluejaywireless.com page is gone so WTF, I applied with another company to get my phone I'm so disgusted with this company and only pray that they all lose their jobs and they go defunk if they haven't already. THE WORST COMPANY EVER!!!!

Jason from School Street was awesome!! He was professional and friendly. He gathered my information…read moreand processed it quickly. I did not feel like I was receiving a handout from a public worker, but I feel I gained a friend. He was very charismatic and informative. Great Job Jason!!

If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

Wow, what a clusterf***…read more They are simply not staffed enough to take on the job they propose to offer. This business has taken a nose dive since being acquired by HITelcom. Emails go unanswered. No one even replies on the "emergency" line. If you were thinking about choosing this business to support your VOIP lines don't make that mistake. There are cheaper options with better service available elsewhere in the market. Read about what the people say about working there on Glassdoor before you consider this place. Please, do yourself and your business a favor and do your research before choosing this company. So sad, as years ago they were leaders, now they are just a clusterf***.