I am very disappointed in my interactions with bank of america.And their lack of willingness to…read morework with disabled individuals in our community who are in crisis and cannot get to the bank.Immediately

convenient location only Southtown Plaza is the pits. They really need to do something about the…read moreroadway but overall, Bank Of America location here is secure and efficient.

Great service is what makes a bank the best! It's convenient and accesible. The employees are…read morealways there to help you.

Super friendly staff. Helped me open a NY checking account super fast. Money? They have so much…read morethey will let you borrow some. And it's a local bank. They've got "Finger Lakes" right there in the name! What more do ya want!?!?

i have gone to this bank for 5 years and always liked them alot . the person who let a negative is…read morenot kind .

For a grand opening, this was a disaster. For an average visit, it was very disappointing. First,…read morethere was no Banner or any other signs indicating this was a grand opening today. Second, they opened a few minutes late. Third, there was scaffolding and men still working in the lobby and outside of the building as well. That, to me, is unacceptable. Fourth, there was an overwhelming awful smell that permeated the bank. I mentioned this to the receptionist as I fled because of the smell. She thought maybe it was because of the wallpaper. It was so bad, I didn't even do what I came in for (paint or other chemicals usually don't bother me). And finally, the tellers were not smiling or welcoming, and it was eerily silent. It was like banking in a mausoleum. I asked about any grand opening specials or promotions. There are none. I was in the parking lot taking pictures of the drive-thru ATM, and a man came running out of the building toward me and told me he was security and he asked me not to take pictures inside the building. He said I was welcome to take all the pictures I wanted of the exterior but for security reasons he did not want me to take interior shots. I explained that I was posting these on Yelp and if he would rather I didn't I wouldn't and I would delete them right then and there. He said "Oh no, that's fine," which made me wonder why in the world he ran out in the parking lot after me in the first place. But I deferred and chose not to post the two interior shots I took. It was an extremely ho-hum, underwhelming, and disappointing experience. I'll happily keep doing business at the E. Ridge Rd. branch, which is only about a mile away.

Great people, great service, great everything. These people are the best. I haven't had a problem…read moreyet. I should've went with them first before Nationwide. I'll ride with them until I can't anymore. Thank You Ferris Insurance

Communication and customer service seem to have suffered over the years. Very different experience…read morethe last year working with them for my homeowners policy. Had to keep track of conversations, and copies of records. Documentation had been lost a few times. Also irritated with the direct mail marketing that kept getting sent to the house.

I simply cannot say enough about the good people at Brighton Pittsford Agency. I always found…read moreshopping insurance or changing/adding coverage to be an arduous task. Tom & Judy at Brighton Pittsford Agency not only eliminate the hassle, they actually make the process easy not to mention their response time is second to none! They are decent and honest people that have never once tried to sell me something I do not need. In addition, for the first time ever I can honestly say I fully understand the coverage I have because Brighton Pittsford Agency takes the time to make sure I do. I would strongly recommend Brighton Pittsford Agency to anyone who would like to do business with individuals who have the utmost integrity and recognize they are dealing with people, not just policies. I am 100% satisfied!