AMAZING! Always on…read moretop of every single aspect and step of the way. Communicates immediately whenever anything of importance needs to be reviewed. What I really appreciated was the time and effort Melinda took to explain things to us until we were comfortable with the information. Work with her. You won't regret it.

Melinda and her team are top notch and very knowledgeable with different financing options. She…read moretakes pride in explaining the process and will go above and beyond for her clients. If your looking to purchase or refinance a home I highly recommend using Melinda

Sofia is flat out the best out there. she doesn't just help finding the best property for your…read moreneeds but she is also a very inspiring latina woman. it was an honor to buy my house with her as my agent. I would recommend her 1,000,000%

Very happy with the service. Amazing staff and support team. Very knowledgeable and friendly and…read morewillingness to help.

I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

I cannot recommend them enough. Linh is an amazing service provider, and she will meet you at your…read morelevel. A little background: I did 2 house purchases, and 1 house sale by myself without a realtor before engaging Meridox. I didn't need handholding, because I was not a first-time buyer. I wanted an advisor who can give me an honest opinion as to pricing, knows the neighborhoods, and can negotiate with the seller's agent. Linh was so on top of things. She understood that I was busy and scheduled multiple showings for me on weekends. She mapped out our route, so we can be efficient with time. She never asked me to consider any property that was outside my price range or not what I was looking for. I was able to knock out many home viewings with her, and we put in a couple of offers. I saw a house that fell out of escrow. I messaged her, and she was immediately on it. She showed me the house, called the seller's agent, and basically convinced the seller to take my offer that was a tad below listing that either that same day or the next. (OC is a hot market, so this was an incredible deal! My other offers all sold above listing.) She was incredibly responsive, super sharp, and very easy to work with. I used Meridox as my mortgage broker as well and used them again to refinance a year later. Very seamless and easy transaction. Forget all the agents who claim to "treat you like family." Choose Meridox: the true professionals.

HANDS DOWN BEST BROKER AROUND! Worked round the clock non stop for our family to get us the best…read moremortgage loan for us. Melinda is very professional, experienced, and is such a wonderful caring person. We were blown away at how fast she responds to any concern or question that we had along the way. Always having our best interest in mind. Look no further you have found a gem! HIGHLY RECOMMENDED!

Melinda is so awesome! I started working with her before the COVID-19 pandemic and she got me…read morethrough everything very smoothly as if the world never even shut down. She kept in contact with me and made sure I was getting the best rate possible. Never once did I feel like she was trying to make money off of me or benefit in any way. She's definitely a genuine and honest person, and those kind of people are very rare in business dealings. The only thing I'm sad about is that I never had a chance to meet her in person to give her a great big hug!

As first-time landlords, we were definitely nervous about navigating the rental process...but…read moreworking with Brooke from Stellar Property Management has made all the difference. From the start, she's been incredibly communicative, intuitive, and knowledgeable. Pricing is fair and inclusive. Straight to the point which we prefer. Brooke anticipates needs before they arise and handles every detail with professionalism and care. Her ongoing support has given us peace of mind and confidence in managing our property. We truly feel lucky to have her in our corner!

Stacey, in Twain Harte, is outstanding. She is immediatley responsive if you contact her about a…read moreconcern, and empathic during the process. She knocks herself out to keep you informed along the way so you aren't left wondering what stage of resolution your issue is in. She is a breath of fresh air at a time when many give a feeling of "I don't care". Fortunately, she does!

I worked with Matt at Direct Buyers over the course of multiple years, selling homes in our…read morefamily's estate. Every transaction went very smooth. Such a great experience! Matt is very accessible; late calls, answered my text messages, and even held meetings with my family, to answer their questions. Not only did Matt's offers come in higher than competitors, but he purchased some of our problematic rentals even with tenants living in the apartments. And he treated them respectfully. We had some family out of state and needed special accommodations & Matt handled all that at no cost! I am so happy we found Direct Buyers and recommend them to anyone looking for personal one on one service! Very professional and polite! Save yourself alot of time, work and commission with Direct Buyers, instead of using a traditional realtor. You won't regret it.

It was a pleasure working with Janet and Matt as my family navigated through the selling of home…read moreproperty. We heard about Buyers Direct thru Bill's recommendation on KFI radio. Janet and Matt kept communication and word throughout the entire process. We appreciated the direct contact during the entire transaction experience. We appreciated the genuine professionalism that came from Janet and Matt family owned business! We plan to share and recommend Buyers Directs to all our family and friends. Thank you Buyers Direct

I had great experience with Jessie and the office. No stress, no headaches. The entire process was…read moreshort and sweet. Not that my case was easy. But because the team always had right solutions when issue arises. I was just sitting back and relax the entire time.. and there we're at closing. Thank you very much!!

Hi Jessie, I just wanted to take a moment to thank you for…read moreall your help with my loan. Your guidance and persistence, especially in navigating and overcome the bonus income with underwriting, made a huge difference in getting everything approved. I also greatly appreciate how quickly you moved the loan to closing and your fast, consistent communication throughout the process. Your expertise and dedication made the experience smooth and stress-free.

My wife and I recently applied for a home mortgage loan with Alpine Mortgage. Our realtor…read morerecommended this place as a viable alternative to Chase Bank (we had just applied for a mortgage with Chase Bank). We wanted to get pre-approved for a home loan in order to start shopping! We submitted our application with Chase in early April. We waited and waited and yet there was no response and no pre-approval letter. At the end of April we decided to give the realtor's recommendation a chance and we contacted Chris Fenoglio at Alpine Mortgage. Within two days of sending him our paper work (I kid you not) we were pre-approved for a loan and we were ready to start shopping for a home! Little unbeknown to me was Chris Fenoglio's strong reputation in the real estate community - the man is known for moving forward on home purchases and closing deals for his clients. In fact, after talking to the listing agent, it was made clear to my wife and I that our offer was accepted primarily because we were working with Chris Fenoglio at Alpine Mortgage and because the listing agent was aware of his work and reputation! I am so grateful to Chris Fenoglio and all of his staff at Alpine Mortgage (especially Jennifer Ribertelli). They answered all my questions (even the dumb ones) and took the time to explain all of our options thoroughly. The people at Alpine Mortgage in Seal Beach are consummate professionals! If you are thinking of getting a home loan than Chris Fengolio should be your first point of contact! I highly recommend this mortgage company!! Thanks again to Chris and Jennifer!!

I realized that buying a house was within reach by talking to Ron Harden from Alpine Mortgage…read morePlanning. When we had our first conversation, he was very helpful and answered all of my 20 million questions which put us on a good path, or so I thought. In the same conversation, he learned that I worked for Lamborghini Beverly Hills and told me he was considering buying one (which to me spoke volumes about how much he was making off of people). My belief in him faltered. After speaking with Ron, I decided to call a guy that I had sold a car to a couple of years ago that owns a Realty Group, Christian Ehlers. When selling him a car, he was a fearless negotiator and asked for anything and everything under the sun. I knew he would do the same for me if I bought a house with him. When speaking with Christian, I explained what my pre-approval was for (according to Ron's calculations) and where I was looking to buy. He instantly started asking me questions about my pre-approval I didn't know the answers to, so I put him in contact with Ron. Only a few days later, I get the following verbatim email from Ron: Hello Sherice, I hope your house hunting goes well. You are more than welcome to work with any lender you choose, as I will not be working on your file anymore. I wish you the best and I hope you find the house of your dreams. I was dumbfounded. Did he really just drop me? So I asked who else I can work with at Alpine, since he didn't seem to want my business anymore, and received NO RESPONSE. Until, I got this email from him 3 months later: Hello Sherice, I am following up to see how your home purchase is going. We discussed your home purchase in July and I have not heard from you lately. Please feel free to contact me. Seriously? SERIOUSLY? So I responded in kind: You gave up on me so I went with another company and made my purchase. Happy Holidays... And do you know what he responded to me? What belittling and dismissive response he sent to me: I am sorry you felt I gave up on you. Congratulations on your home purchase and enjoy the holidays! Oh man. That response just tipped me off. So I sent this in response to him and Cc'd everyone I could find who worked with him: Ron, Your latest response was rude and dismissive. Below was the last email you sent to me before today where you said you were "checking in" to see if I was still looking to purchase a home. I also responded to you asking who I should work with instead at Alpine, and you NEVER RESPONDED. I didn't "feel" like you gave up on me, you DID give up on me. Take responsibility for your actions and don't try to pawn it off onto something I was "feeling". Now that you have reminded me of how terrible of a spot you left me in and how you left me hanging, I will definitely remember to leave you a review. Thank you again. I can't believe the nerve of this guy. I was so excited to be buying my first house and he just he left me out to dry because he didn't want to give the honest answers my real estate agent was asking him for. Total crook. Don't do business with Ron Harden or Alpine Mortgage for employing someone like him.