Terrible service from customer service to doctors and management. The so called "Dr" Sharma and so called "supervisor" Ada Meda, who tried to escalate the situation instead of making up for her and her staffs' mistake and provide a solution, will be held accountable to the fullest extent of law read more

Dr. Lerias never sent prescription to the pharmacy. Staff was unable to assist with getting prescription. Dr. Lerias sent a referral to a specialist over an hour away which was inconvenient. Turns out the specialist is not accepting new patients. It was a huge waste of time. Now I'm unable to get anyone on the phone from the referral department to get a new referral. read more

This has been the worst medical experience I have ever had. NEVER EVER GET ANY MEDICAL TREATMENT HERE!!! Extremely frustrating and unprofessional OMG THEY WILL DROP THE BALL ON EVERY THING U HAVE TO ADVOCATE FOR YOURSELF IF U NEED A REFERRALTO ANOTHER PROVIDER IT WILL TAKE SOOOOO LONG THEY WILL Prescribe your medication and if it needs a treatment plan, they won't add the plan so you'll wait for days in pain before they correct the problem I need a hip replacement I think because I taken the x-ray a month ago and no one has yet to tell me what they've seen in the x-ray. They also sent me for another x-ray of my liver. No one has yet to say anything about what they've seen this place is a joke. Don't ever ever ever go here. I promise you it will be the biggest mistake you ever made find anywhere else to go for treatment. read more

I don't know what happened with the other "0 star" people but this place is amazing! I'm not using my real name for privacy but I have hepatitis c and went a full year trying to get SOMEONE to treat me in Sacramento. Moved to Vacaville and ended up in the ER and was scheduled with Dr. Tay Yong a few days later to follow up. I was seen quickly and had all my needs met, she jumped right in to tackle the hepatitis and the case manager Cesar is awesome as well and is a quick link to get info to the doctor if needed. All appointments I needed were scheduled and texted to me as I walked out the door. In today's world, we have to be the advocates for ourselves, doctors write the referral and it's the patient's job to obtain that referral and make sure it gets where it needs to go because a doctor has sometimes thousands of patients and we have one doctor! They can't do everything for everyone! Stop sitting around and expecting clinics to hold your hand and kiss your forehead. read more

Vacaville Dental office. Bad bad bad. worst experience with a dental office ever. The dentist knows nothing on training office staff and herself read more

Edit 1/29/2026: The owner said to reach out to them via Google Reviews but they never followed up. I emailed the address they provided 11/12/2025. To add, after my appointment with Dr. Kaur on December 26th she too still has not filled my medication. I've reached out once again 1/15/2026 and I was told 1/16/2026, "We've sent a message to your primary care provider and care team in regards to the medication issue and have spoke with the pharmacy this morning to verify what is being required to approve medication. The care team will follow up ,we appreciate your patience and understanding." No follow-up after that. I sent another message. It's unfortunate that this is the only facility I can "get care" considering my insurance. All others are full. read more

I have went to book appointments for my kids to be seen by the dentist and the front desk. Woman didn't even know how to schedule appointments and she never booked my kids appointments. I was only able to get one of my kids a dentist appointment here and it was like a year ago. The lady dentist we saw a year ago was so aggressive and rude to my three-year-olds. I was also scolded for bringing in my other twin and told to never do that again. Not a good dentistry option for children. I also I had to submit a bunch of forms to the pediatrics medical office for school and childcare forms for immunizations and a physical, and I submitted it months ago. They told me that they'd contact me when the forms were filled out ready and they never did. I went into the office yesterday, turns out they were just sitting at the front desk of the receptionist in the first file collecting dust. One of my twins has a heart murmur and they kept switching my twins with the heart murmur so I've had three unnecessary referrals for the wrong Child to see a specialist and I've told them again and again that they wrote the wrong down on the paperwork. Six months later, they are still messing up which twin has a heart murmur!! not only that, but my kids have only seen their doctor Shami once. My kids have been going to community Medical Center since they were infants!! Every time we go in we see someone new. If you're looking for your kids pediatric doctor you will definitely not find it here. Don't get me wrong. The staff are really nice and probably overworked but the quality of care is lacking. read more

I wish I could do 0 stars. Worst medical center ever. I see why the reviews are so bad. Don't call them with questions it'll take them 7 days to get back to you. read more

From the reception at the front desk to my visit with the Doctor my visit today was excellent. Special thanks to my podiatrist Crystal Hsu. Kind and caring Doctors like you help disarm any fears and anxieties people might have about their visit. And all of the Young ladiesat the front dest reception are patient, professional and very sweet to me every time. Thank you ladies. read more

I've been going to this doctor and taking my kids to the doctor for over the past five years and I can say that my doctor is amazing and my children doctor is extraordinary and amazing I like how they are caring understanding and trying to get to the root of the problem Never had a problem in they stayed up-to-date with all our medical records. I recommend this office to anyone that wants caring and understanding staff of doctors and nurse practitioners. read more

The process to make an appt here is hell and the corporate office needs to get it together. But the Doctor and staff in the office are amazing every time. Dr Prasad and Dr. Shepard listen and take my concerns seriously, their demeanor and approach feel more like a partnership than any other provider I've encountered, which is how it should be. read more

The Doctor and Nurse that saw my kids are great but the front desk lady needs a lot of customer service training to attend to. Very unwelcoming and unfriendly which makes it unprofessional and uncomfortable to be there. Other than that will stick because so far the doctor is good read more

Dr. Zhang found my brain tumor. I went to many drs with symptoms for over 8 years and she was the only doctor who took time to listen to me and order a MRI. Amazing Dr who doesn't dismiss everything as anxiety, depression, or being overweight. read more

Waited on line for 25 minutes to ask a question. Finally hung up. Definitely can't recommend them for anything.

If I could give this office zero stars I would. They never answer the phone or return your calls. The front office staff is very rude on the phone and inside the office. Whoever does the billing messed up multiple times which caused me to have to pay out of pocket. The multiple doctors that I saw for general care and women's health misdiagnosed me multiple times and continued to refer me out after that because they did not have any idea what was wrong with me. I ended up in the ER multiple times and had to go by ambulance but was told nothing was wrong. These doctors are horrible!!! Not to mention that from the time of your appointment to the time you actually see the doctor will be hours. They are never on time. I will and never have gone back. It's been over 6 plus months now of seeing a new doctors office and what a difference. I suggest you steer clear of this office. read more

You make an appointment & it takes 2-3 hours to even be seen majority of the time . The staff are amazing & my nurse practitioner Ashley Rasa is amazing !!! But I refuse to ever go back to this place , they call me last minute for blood work before my 4:30 appointment, I got there at 3pm to do the blood work & wasn't out of the doctors office until 6:15pm!!! read more

Wanted an in person appointment because I had a horrible sore throat from a cold and felt like it never fully healed, I had a dry cough if I didn't stay hydrated and a part of my throat hurt when I swallowed. I wanted my throat examined in person to be thorough. And they insist on virtual appt. bc of COVID when I'm fully vaccinated and is scheduled weeks after my throat symptoms. So it will probably get brushed off as nothing and I'll have to go on with my throat like this. Can't believe a hospital is refusing medical service. read more

My family dr, Dr. Xhang & my therapist Candace Teska are a major improvement to the horrible experiences I had with CMC in Dixon. They are both superb at their jobs. My experience with the chiropractor, Dr. Watson and Dr. Lam the podiatrist was well below average. They were both unable to do their job and I was forced to go elsewhere to get proper treatment for my issues. The restrooms in this office are usually a mess when I visit, which is weekly. They could do with some new lighting and a fresh coat of paint, as could the treatment rooms which while clean, look dark and depressing. The receptionists are wonderful and are always welcoming and always look and act professional. I feel like family when I am at this office. I'm happy to refer people to CMC Vacaville for Family Practice and Therapy. read more

I have many complaints about this place, I could go on and on, but I'm just going to summarize and say they take forever in responding and to see you even when you arrive on time (and if you are the one who is 5-10 minutes late, they refuse to see you and make you reschedule) they do not pass on information correctly (I have had many errors when trying to pick up prescriptions or have a referral sent to another specialist) and overall they are very unprofessional. I am happy that I no longer have to go here. read more

I had an emergency to see my "primary" doctor George Pearson, which he's not a DOCTOR! He denied me from even seeing him to talk about my recent e.r. visit. I have partnership insurance, and was a client with Community Medical Center for over 6 six years. Partnership patients...DO NOT EVER GO TO THIS CLINIC!!!! TO SEE SOMEONE WHO ISN'T A DOCTOR. Jerk told me to go to the ER rather than to talk to me and ask me whats wrong. Worst customer service ever. I immediately transfered my care from this joke of a physician and care facility, you qualify for Kaiser or Sutter health under partnership. Very arrogant physician. read more

I have been here twice since loosing my medical insurance. They charge you by income. Sweet! Seems fair enough. This is the best run clinic I've ever seen. I'm in and out within an hour. From the front desk staff to the medical assistant. What a friendly group to be around. The Doctors even treat you with respect, and care about your health. No cattle drive in this place! read more

The doctors here treat their patients as if they know all the situation without listening to their patients. They laugh and judge very easily read more

I don't know why this is rated so low, I have had pleasant experiences with the staff and health physicians 100% of the time. Parking lot can be a bit challenging but it is dependent on the time of your scheduled appointment. read more

Like someone wrote previously, as soon as you establish a relationship with a decent dr they either leave or you get switched to another provider. The average wait time is over 45 minutes to get to a room then 30+ to be seen by provider. Phone calls take forever due to their extensive phone options then you can't get a timely call back. The staff turnover is also high I'm sure anyone would want to work someplace else. We were scheduled to see the MD but some how we saw the PA-C which turned out to be a good visit although long. They need to focus on returning calls and long wait times. Plus, staff that don't want to deal with 2 step questions just put you on terminal hold or the phone goes dead!This is sub-par healthcare for needy and disabled as provided by Solano County. Sad. read more

Great staff and great doctors. My kids love their pediatrician Dr. Sharma. She's very informative and always helpful when you call. Best pediatrician I found while searching all the other hospitals around Vacaville Fairfield. read more

The staff that are responsible for answering phone calls are completely unprofessional and rude. Roberto even hung up on a phone call between myself, their office, and my health insurance representative when we were trying to clarify if they accepted my health insurance. read more

I like the remodeling that's been going on. This place needed a face-lift. I do however miss the t.v. with the kids movies. The staff is friendly and helpful, while remaining professional. read more

Community Medical Centers - Please wait here - Family Practice Near Me - Vacaville, California

This is the 2nd review of this place. I am having surgery next month. I had to go through all the preop stuff ( which is normal). This clinic called me multiple times to set up an appointment with the doctor. They 1st told me my surgery was March 1st, then March 5th. I asked them if there was a surgery I was unaware of. I told them I know when my surgery was. And it was not until April. Back and forth multiple times. Finally they got it. So my appointment was made for March 2nd. I go into the clinic, only to be told. They have no appointment schedule for me. I told them it was made on Feb 10. They acted like I was lying. It was not until I pulled up their number on my phone from Feb 10th. Did they start to believe me. Then the Dr. had no clue why I was there. And I had to yet explain it again. I had to show them my paperwork about my surgery. They claimed they never got it. Now I talked to the doctors office who is doing my surgery. That office faxed the paperwork twice. And yet my primary doctor didn't have it. Fast forward to today. I get a call from this clinic. Saying the doctor saw cardiologist clearance , and my chest x-ray. But not my bloodwork ( which I did on the 8th of this month). And asked if someone had ordered my bloodwork ( mind you I had told my primary doctor. That the bloodwork had been ordered already). I told them yes. And that my cardiologist had already seen the bloodwork. And said everything is fine. This clinic is nuts. Dr. Shepherd is not a good doctor. She keeps wanting to refer me out. When I ask questions. Instead of just answering my questions. read more

Most horrible Medical office I have ever been to.... Stood in line at reception for over 15 minutes... Once I was being checked in I was told the doctor was on time. One hour went by and I was still in the waiting room. If I could give NO stars I would. They are horrible and act like its not a big deal for wasting someones time. read more

When I needed a second opinion but didn't have much money Community Medical Center helped! They were great and much more attentive than my expensive Kaiser Doctor. They even proved my regular doctor wrong. They are life savers. Not just free clinic doctors, they are the best. read more

If you enjoy being passed on from doctor to doctor be my guest. Maybe a good place to go if your having a common cold of or need some ibuprofen or something extremely minor. Even so, don't touch anything the place is dirty! I had to switch to community medical centers temporarily, they were unaware of my occupation. I was/am still not being treated nearly two months and 5 appointment later. They do not know what they are doing here it's so frustrating. Being I work in the medical field I will say I know what it's like to make mistakes or have a bad day, I also know what sh1tty doctors look like. I feel I am a pretty understanding/patient person. I have not had ONE good visit here. They have each been absolutely horrific. I don't know how a few of them are even able to keep up their credentials as PA or NP. If you have partnership please consider northbay or solano medical. Don't let these people get a dime for sucking at their job. read more

Steer clear. I have a torn labrum and compressed vertebrae. I had at least 5 different doctors. Seems like every other month I had new doctor. Left me without pain medication more times than I can count. Had my thyroid checked and my tsh stayed in double digits for a solid year because they didn't prescribe the correct dosage. My records were never updated. They ask me if I am taking medications when I already told them I haven't taken in over a year. They didnt even have a record of the mri and xrays they sent me to get.WTF. I go there to feel better and every time I leave I feel worse than when I went in. Receptionists and nurses seem ok but whoever answers the phones could use some pointers. Very rude. I am done with this place. read more

Community medical center is a horrible, dirty facility. They do not listen to their patients and many of my ailments have gone on without any care. They over book appointments and then have you wait hours just to see a doctor for less than five minutes. My son has severe headaches and feels sick to his stomach. Going on week 11 waiting for MRI. This place is a joke and the medical board should look into how filthy the office is. Now the ER gets our health concerns...sad, but true read more

I have never used Yelp. But I had to for this joke of a medical center. My wife is pregnant and there was a mistake on her prenaddle vitamins. The doctors from Vacaville never sent them to the pharmacy. Lied to us several times about what was going on instead of admitting a mistake on their half and correcting it. I'm changing my medical doctor and I suggest you do the same before trusting these people with anything. "Bill" the "Manager", has personally helped me Expeirence the worst service I have ever Expiereced. I hope this place makes changes to their staff because the way they're heading they're doors will be closed in no time. FAIR WARNING Don't waste you time / money here go to a real doctor ! read more