I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.

They are managing a property is in a residential neighborhood, and their tenant is causing late…read morenight disturbances. There have been repeated late-night parties, loud music, and heavy bass that carries into neighboring homes. I reported the issue to the property management company multiple times, but no effective action was taken. The noise was so severe on several occasions that I had to call the police just to get it to stop. In a residential area, this level of disruption is unacceptable, and management's failure to enforce basic quiet standards has been extremely disappointing. I would not recommend this company.

These people are thieves. They stole better than half of my $2400 deposit by making up charges…read more When asked, they refused to provide pictures of supposed conditions they claimed existed even though I had the rental property professionally cleaned when I vacated. They refused to fix property damage due to storms and hail until I threatened to sue them after repeated requests. In short, they are the worst people to deal with I've ever been associated with and I wouldn't rent a dog kennel from them.

We have been working with Joe Kelso and the staff at Select for 7 years. They have always been…read morevery attentive to our needs and the needs of our tennants. We are very pleased with the service they offer.

My request was returned the same day I CALLED THANK YOU ROBIN. Only had. One request…read more thank you. Barry Rosen

Poor customer service...they just don't respond. Nothing major-yet--but their lack of attention to…read moretheir clients will lead to this. I believe every single one of the reviews that is poor. Worst managment company we've had in 40 years.

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

i'm going to give an updated review , since the most recent reviews were a while ago…read more my husband and I moved here 4 months ago- the apartments are clean on the inside and outside. the only bad thing i would have to say about this place is that there is no overhead lighting in the apartment, only in the kitchen. also there are very few outlets which we thought was interesting. BUT everything else has been great. the people who live here are so kind, and the staff is very friendly and helpful. last night we had our first thing go wrong - the handle to the sink had corroded and completely fell off! the next morning (present day) I called maintenance and they said they would have someone come out to fix it. I expected someone to show up a few hours later, but 10 minutes went by and I heard a knock on my door! the man was super friendly and had my faucet replaced within the hour. we also love the location of this place - there is a walgreens and schnucks 1 minute away, and so many restaurants close too. I recommend this place to all of my friends , it's a great place to start out in life.

My daughter lived here and there was a hole in the kitchen floor that they just covered up with…read morevinyl tile and many things looked pieced together . It looks nice on the outside but everything inside is not updated or in good shape.

I would highly recommend Orchard Village Apartments to anyone. I have had a fantastic experience…read more The staff is friendly and readily available if you need anything. The amenities are beautiful and my apartment is perfect! This place offers more than just a place to live, it is a community! Orchard Village Apartment Complex is also going above and beyond during this pandemic to provide hope and make people happier. One event that they did was a gardening event. They had flower pots and flowers six feet apart. People could grab a pot and a flower to plant at their homes. When I went on a walk later in the week I saw so many flowers on people's door steps and porches and it was such a comforting feeling. Orchard Village also did a Cinco de Mayo social distance event. They had chips and salsa, tacos, and drinks. There was a live dj and people could sit far apart in chairs and enjoy the music. It built such a sense of community during such a difficult time. Orchard Village Apartments goes above and beyond to care for those that live there. I would highly suggest living here to anyone.

The management doesnt listen to you and tries to placate you. You can hear every footsteps every…read morethump, every movement across the floors. There is no padding to provide a sound barrier. They have popcorn ceilings and since these were built in the 70s they it has asbestos on them but they dont tell you that. I was told before I moved in that the refrigerator would have an ice maker and guess what after I signed the lease they said they couldn't do it. Its a small thing but when you have RA it isnt so small. Winter snow removal sucks. They dont leave a place to cross over to your car you have to walk through a mound of snow tiget to it. I fell and called management and was told the would take care of it and they never did. I wouldn't recommend this to anyone. I am so disappointed with this place.

Great location, great apartment, great team. No issues during the leasing or move-in process.read more

GREAT!!!... LY Awful run from this place save yourself the f nightmare…read moreHonestly. If u like mold (with a complementary mold waiver for their protection) with leaking ceilings, spider infestation and flooding apartments then this place is for you! Did I mention the staff who legit don't give a f. They r great. Also if u love it hot this place is for you!! The ac is guaranteed to go out!! No extra charge!! The maintenance staff is top of the line in stupidity they call legit black mold condensation and expect u to believe it........... Their lack of knowledge and general no f's given attitude is unmatched in the market today!

AVOID SIGNING ANYTHING!!!!! ZERO STARS! SCAM!…read more This company is a complete and utter joke. I first began speaking with Pamela, the property manager (when I was able to get ahold of her- her voicemail has been full the entire time I have dealt with her and takes several days to return text messages) back in September about upcoming availability and viewed several properties. In October I selected one and I was set to move in to this "newly refinished" condo after an existing tenant moved out on 12/31/2025. Initially I was told that the condo would take a couple of weeks to turn around, and to expect it to be available close to the end of January. On Jan 5th she confirmed via text that the condo was in the process of having new cabinets, flooring, paint, appliances... "everything in here will be brand new!" she said. January 19th I reached out and was told it was still in progress and hopefully would be done by the end of the week. Jan 29th I reached out and received no response. And as always, no options to leave voicemails whatsoever. Jan 30th (Friday) I reached out and asked if it would be done by the following weekend. I did not receive any response still until Feb 2nd, where Pamela told me that it would be done "Friday" (Feb 6th). On Feb 6th I reached out to see if the unit had in fact been completed and received a text from Pamela saying she didn't know, was on vacation, and would look Monday to see. Well, Monday came and went, and finally on Feb 12th (Thursday) Pamela told me that the unit was finished and just waiting for an inspection "next week" and asked when I wanted to move in. Mind you, I had been waiting on this since October and was told that it would be available end of January so at this point we are packed and beyond ready to move ASAP. I asked if we could walk through the unit to see it completed and her response was "absolutely!". I asked when and received no response. I reached out again on Feb 19th and asked again when we could view the unit and if it had been inspected. No response. Feb 20th I reached out again and asked when I could view it- No response. Feb 23rd I reached out and asked if we could view the unit the following. day, Feb 24th. Pamela finally responded "My Boss decided he's going to start selling them instead of renting them." And THAT WAS IT. I asked if her boss would be willing to reconsider renting this one still as I has been waiting 5 months and as a single mother who needs to settle and plan carefully, this is not only completely unprofessional but an especially terrible position to be placed in. NOTHING. When I called her and she finally answered, she rudely told me "HE IS SELLING THEM" as soon as she answered. Informed me that mine "was the first to sell, actually!". SPEECHLESS!!! This company is an utter disgrace and this woman should retire immediately. Do not waste your time with these folks!

My husband and I have been living at Sandalwood Creek Apartments in Wildwood, MO which is owned by…read morePlantation Properties, for the past four years. We've had an overall positive experience at this apartment. Space: You get a lot of space for your money. We have a two bedroom two bathroom apartment with an outside storage unit. We have loved the amount of space this apartment provides. You get a lot for your money. Including a separate dining room area. Only downfall is the living room is a tad small, but the fireplace adds a nice touch. There is a separate laundry area too that has washer and dryer hookups in the apartment. So, set money aside for your own washer and dryer. Area: It's located in a beautiful wooded area away from a lot of noise pollution with easy access to local grocery stores and restaurants. The area is also very safe and provides plenty of parking with several parking lots provided for residents. They have walking trails nearby and beautiful neighborhoods with sidewalks. Friendly staff: We've had timely responses from the management and maintenance staff whenever we've had an issue. They are available Mondays, Wednesdays and Fridays and we get timely responses even with limited hours. They are polite and friendly. Some not so positives are that we've observed residents leave bikes and other equipment in the common areas which tends to bring down the aestetics of the apartment. We also had an issue with neighbors smoke getting into our apartment which we had to seal certain areas to prevent. The apartments themselves are a little bit older and the air conditioning and water heaters should probably be replaced. Ours tends to leak. Not good for those with allergies. We also have very loud upstairs neighbors who have numerous children. The noise can become too much at times but our neighbors to the side and below are very quiet. For the most part is a quiet apartment complex. Overall we've really enjoyed living here and would recommend it to others.