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    West End Management & Leasing Services

    1.0 (2 reviews)
    Closed 9:00 am - 4:30 pm

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    Upper End Properties

    Upper End Properties

    (2 reviews)

    HORRIBLE, HORRIBLE experience with renting from this property. Matthew Wool was very slow to…read morerespond to crucial maintenance issues and withdrew almost half of our security deposit for normal wear and tear of the apartment (small holes in the wall from pictures being hung). Our security deposit also took over three months to receive after being threatened with legal action. He was very unprofessional, dishonest, and insensitive towards the satisfaction of his renters. I would never rent from this property again and would never recommend them to anyone. Making money is his chief motive, even if it means unfair and unreasonable allegations.

    Renting from these people for 2 years was the worst decision I ever made. Mathew Wool is the most…read moreunprofessional "property Manager" I have ever done business with. I have rented both commercial and residential properties in St Louis for years these people are the most dishonest I have ever seen. I tried to actually get my moneyback when they violated the lease before I was even was able to move in but they would not give me my money back. These people will say any thing to get you to sign a lease. Once they have your money $2250 deposit in my case, you are on your own. Lies, Lies Lies that is all you get from them. Things in the house broke every few months. You had to beg them to fix anything. I went 3 months without being able to use the master bath tub that is just one example, the air conditioning broke twice, the dishwasher broke twice. They are still trying to get $60 from me because I purchased and installed a new water filter in their refrigerator to stop it from leaking all over my food. I provided a receipt and the old one to them but they said it didn't need replacing. I was paying $2250 a month in rent too. They did not disclose that I was renting in a private subdivision that had bylaws to follow nor did they give me a copy of them. So there were issues about parking. landscaping etc.. They couldn't even tell me when the trash got picked up. There are many professional management companies in St louis THIS IS NOT ONE OF THEM! Although if you have a house in disrepair they would be your company to rent it. Bottom line this company only cares about the money they can make, not about the people that rent from them or the property they rent.

    The District Apartments - Mold again

    The District Apartments

    (54 reviews)

    We absolutely love it here! Deb from the front office made moving in an absolute breeze, despite…read moresome weird personal circumstances. The apartment itself is beautiful, and is at such a convenient location! We also love having full size kitchen appliances and washer and dryer in unit. There are a couple of downsides, but nothing too terrible. I don't love that the exterior door to the building is unsecured. I would absolutely prefer it to have a lock or key code or something, especially living on a main road. The doors in the apartments don't close super well due to being painted over so many times. The biggest complaint I have is that the apartments do NOT hold heat well at all. We will bump up our heat to make it warmer in the apartment, and within 30 minutes it's freezing again. That part is a bummer because it is both uncomfortable and expensive. All in all, I would live here again. It's not the absolute greatest, but it is convenient, homey and the people are nice.

    DO NOT get fooled by those fake 5 Starts reviews!! Please read my post to get the FACTS!! This is…read morewhat happened after we moved out. 1. No deposit return 2. They charged me $3k+ for insufficient move-out notice and one-month "market" rent (facts :my rent was $1200, I notify them over the phone couple of months ago, renew lease contract was never signed, and I moved out plus keys returned on the day of lease ends) 3. They are handing my account to collection (fact: it will leave a court record even if you pay what's owed, their lawyer will never contact you, you have to find out yourself) 4. Getting a lawyer in St Louis to represent a tenant is incredibly hard !!!!!!! I suffered, but you don't have to !!!!!!!

    West End Management & Leasing Services - propertymgmt - Updated July 2026

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