Rachel helped me with opening a new bank account last week and was very understanding about my…read morestress going in my life. She made the process very easy and stress free. She was very patient and understanding and helped explain things to me that I didn't understand. Excellent service! I will definitely be going back when I need help again.

I'm still a bit on the fence with this bank. I don't personally bank here, but my company does. I…read moreinteract with with this branch weekly. I do have to say that it's improved some from my last review. The employees are friendly and know me by name. I can even call in advance to ask for things then come in to pick it up. That's great. But every so often I deal with someone who just drops the ball and doesn't withhold them same quality of service. If it were a small deal, I'd over look it. But there was one recent error on the banks part that ended up costing me 90 minutes on an international phone call to sort out. At $2/minute I was extremely frustrated at the problem and then the additional cost to me, the customer while I waited for them to fix their error. I'm not to the point where I'd recommend this bank to others, but I want to give them credit for the improved level of service minus that one major issue.

This was my first year using Wildhorse Tax Service for our personal income tax preparation. Jacob…read moreand Darrin provided outstanding service and expertise throughout the process. They identified opportunities to adjust our withholdings to maximize our return for next year's taxes. We truly appreciated their dedication to our best interests, and look forward to getting the most value on our taxes next year

I always receive quick service, even during the busy season, and someone is available year round to…read moreanswer my tax questions. I feel like I am in good hands with Darrin and all of the Wildhorse employees. I started going to Wildhorse for tax prep in 2014 when I first moved to the KC area. I found Wildhorse on google maps when I was searching for a tax preparer near my work. I never looked back. Darrin took great care of me and gave solid advice over the years, beginning when I worked in food service, to when I got my first office job, got married, went back to school, and beyond. Now, Wildhorse has grown and I have had very good experiences with all the staff and professionals I interacted with. This year, I dealt primarily with John who gave great service. 10/10 recommend.

My wife and I recently (our 1st time) utilized Alliance Financial and Income Tax services (Blue…read moreSprings, MO.). We were very pleased with their services. We met with Mike Mead who thoroughly checked our paperwork prior to having our taxes prepared. He was very friendly, and it appeared he had a great deal of knowledge and expertise in his field. Within the 2-week period our taxes were completed and submitted for us. I would highly recommend Alliance for any future Financial or Income tax needs. They will now be our tax services for the future.

Very happy! Received exceptional customer service and attention! I highly recommend. Thank you…read moreMike, Julie, and Jessica!!!

There's a few feelings out there that I'd just as soon never experience... Flashing red and blue…read morelights blinding your rear view mirror, receiving a medical bill six months after the fact, and getting a piece of mail from the IRS. I was in the latter position recently, with an audit from an old tax return that I had done myself. I contacted WCU as I used to work in the area and trusted them, and they knocked it out of the park. Not only did I not owe anything, the government and state owed me something...score! I sent everything electronically, they kept me in the loop as they went through it, and then packaged everything nicely with envelopes and instructions to get this handled. It was also done very quickly, especially during a late filing season during the 2020 madness. I've already made arrangements to have them handle our family's taxes each year, because it's time to concede the fact that doing it yourself is a headache.

I have had my taxes done here for several years. Erik, Bill, Walter and Kathy are always a joy to…read moredeal with. This year Erik went above and beyond to get my taxes completed. I highly recommend World Class!

Great customer service. They treat you like family. They are quick to get things done as well. They…read morealso contribute to our local community.

I was seriously disappointed by the total lack of empathy on the part of the bank and so little…read moreconsideration for anything but the profits of the bank. I am not saying they are evil. I am saying, they have no clue what customer service is. They should have sought different career choices with no contact with humans.

Managed to find the worst Commerce Bank location finally. Show up at 11:30 on a Saturday morning to…read moredeposit a check and there's a massive line of cars going out of the parking lot for the drive through. So I mask up and decide to brave the lobby. Sign on the door says lobby is open. Second sign says to call for assistance. Mildly painful at this point, but no biggie...call the number. Guy answers and says the lobby isn't open *massive sigh*. IF YOUR LOBBY ISN'T OPEN, TAKE DOWN THE SIGN. Sorry for the outburst, but I've been waiting in the drive through line for 10 minutes and it's barely moved. Also no coffee or breakfast yet isn't helping, but come on, how hard is it to make sure your signage is right so your customers don't waste their time? Come on Commerce, you can do a lot better than this.

This make makes it beyond difficult to conduct business. I do not recommend this bank.read more

5 Star all the way! They gave my baby Sister (with stage 4…read morecancer) and I a construction loan on her dream little horse place in Odessa. Bank of Odessa wouldn't give us the time of day because we were not local millionaire farmers. Who are great folks. We bought the land from them. One person at B of O recommended ACB - All good! A bit of a drive but everything is from Odessa. They hooked us up during Covid. We closed in the parking lot with 20 mph winds on the hood of a car! All of the folks in ACB are great! I thank them everyday for helping my late Sister's dream come true before she died happy.

I've been a regular banking customer for 7 years now and I also have a business LOC there as well…read more Always had great experiences with the employees of the bank as they are all vey friendly and knowledgeable. I also like their online banking website and their mobile app because I don't always have time to go to the bank and I like to do most of my banking online. I have recommended them to several of my friends and they all seem happy with the service as well.

Mrs. Kariuki provided exceptional services by helping me clean my credit last year. After…read morecompleting her Credit University program, my credit score increased tremendously by 45 points. She also helped me obtain a needed personal loan. I plan on returning in the near future to establish my business credit so that I can obtain business and equipment loans.