Outstanding customer service, professionalism and communication especially from Valeese Mckelvy!…read more What a difference from Chase Bank, where you are just a number! You are treated like a real human being at Commerce! Their online app is great too! I highly recommend them!

MAZUMA CREDIT UNION-you have the world's BEST asset/employee working for you! THOMAS!!!!!! Let me…read morestart by saying my family and I have been with Mazuma since 1988 (I believe it was called Federal Employees Credit Union back then) and in all of these years and 100's of employees later-THOMAS wins it all! He is AMAZING! So much so that I have never before written a review for Mazuma although I always receive awesome, excellent care. Joseph just stood out-went out of his way to help me and was very knowledgeable regarding my account. He also greeted me when I first came in and made me feel right at home! This is always so important me! It is who you meet right in the beginning that makes it or breaks it! I actually live out of State now but was visiting family close by the bank. My daughter needed something notarized to secure a lease for college and it had to be sent in that day. It doesn't sound like a big deal-but it was to me. I needed THOMAS to help me retrieve the letter from my email, notarize it, and then he sent via email the document to me to forward. I was clueless and he took care of everything. Bless his heart. He was busy and yet he took time out of his day to do this for me. I will be forever grateful and his helpful kindness went A LONG WAY WITH ME! It's the small things that make the difference! He is outstanding in his field and in his personality! He should be the face of Mazuma! Actually -he really could be! He was dressed to the nines and looked like a perfect banker. He has the brains to go with it! I am so glad I have been with Mazuma for over 30 years and THOMAS solidified that for me!! WAY TO GO THOMAS! You are the best in the banking business!

Wow, Brandi and Sam serve us with a Caring Heart! Always very professional and dedicated to us…read morebeing members!

Love this bank. Used them for over 20 years now. If I have one huge problem it's the APP! I have…read moremore trouble logging in. I change my password regularly. In order to convey my frustration lately I've had passwords like I hate this app, come on, new password, why do I, howfngannoying. I was o hopeful when they had the last update. Now it's worse. Today I said I will change banks. This had gotten ridiculous. We have three banks. I do not have this issue with the other two.

Very friendly. Feels like the old time small town bank. When my kids go there to deposit $.50,…read morethe tellers still treat them with the same respect as an adult depositing $5,000.

We have been a customer of Community Bank from the time they came into Pleasant Hill and made a…read moresmooth transfer from the previous owner and our accounts. They go out of their way to be helpful, and we always get an answer. We use the OnLine Banking Service, and it is a smooth as silk. However, you do need to be on the right browser. Some don't do it justice. We couldn't be happier. Thanks, DKD

Tha branch manager Deborah Hibler is so rude. She didn't…read morewant to do my deposits because they were large amounts and she asked me to come back later because she didn't want to deal with that amount of money. She put me aside, and I asked her for the money back, she said I need to wait till she attends other customers that arrived after me if I want the deposits to be done. I told her I need the deposits because I had to go to work and I was in a hurry so I told her I can go to another branch if she can't do the deposits. She ignored me, I asked her again for the money back and she said I needed to wait. So she made wait for the money back and didn't even do my deposits. She just made me stand there because she wanted to, she had my money and she new she wasn't going to do the deposits. How come she is a branch manager with and actitud and rude to regular customers. She also has made deposits with the wrong amount without telling us. When I have realize the deposits are wrong and make a claim they just told us the correct amount was deposited. They said at the end of the day the manager takes care of that and if and amount of money is over or short she writes it down. But this hasn't happen, so what is happening with our money when they do wrong amount of deposits?! Because they weren't wrong they just do it short and we last money, it was small amounts but still what is happening with that money?

Go to a different branch. Meeting scheduled and only person who could help called out sick. How…read moremuch common courtesy would it cost for an email or text to prevent customer from coming in?!? Needless to say I won't return to this branch.

Money Hungry. $46 for a card to your account. They hold your funds for 7 days - then tell you at…read morethe branch you should of come in. Then to close your account costs $25. Overall the worst bank I have dealt with in 50 years.

From the owner: Bank Midwest, a division of NBH Bank, is proud to call the Raymore area home. We build…read morerelationships rooted in personalized service and find simple and fair solutions for our clients. We believe that the more you know about your clients and the more you work with them, the better you can serve them. It is just common sense. Located off W Foxwood Dr.