Eight weeks to process a standard insurance payment is the norm. Be sure you're aware of that…read morebefore you engage. They really don't care. I'm happy to spend four figures on my fur baby and will be taking him elsewhere. They have not followed protocol for a rescue with trauma and I'm now - four weeks later - still working with his regression due their neglectfulness. I wouldn't wish this experience on my worse enemy.

I have been going to spring corner vets for some years and the service is fantastic. On Thursday…read morethe 19th of January my gorgeous shitzhu Charlie had to go to have stones removed but the operation became more complicated than they thought a lovely vet called David started the operation an hour and a half in and stones in the pelvis as well Tom the main vet had to come in both veterinary surgeon's worked on Charlie it took 2 1/2 hours to get all 31 stones out if it had not been for the wonderful vets my Charlie would not be here, all the nurses at the practice are wonderful they took such care of him. They are sending the stones to America to be analalized at no cost so they can decide what food is suitable for him . I appreciate the time and dedication that all members of staff gave to Charlie and making sure he came back to me words can not express my thanks to them

We all want whats best for our furry friends and when they're unwell we need someone reliable and…read moreprofessional to make them better. Dunbar Vets, part of the Lynwood Group, are excellent. Great 'bedside' manner, straight-talking and extremely thorough in their diagnoses. They take great care of your pets and I have always found their service to be first class. I particularly like the fact that they do not prolong treatment just for the sake of it and whilst medication can be expensive they do not overdo things and keep having you back for more. Highly recommended.

I've been using Christopher Carter's practice for around 20 years with three cats. While they're…read morenot the cheapest around I feel the little extra we pay is well worth it for the quality and expertise we get. Thoroughly recommended.

I took my very healthy and fit (not to mention boisterous) 6 month old male kitten to Christopher…read moreCarter Vets on Wednesday 11th October for a routine neutering operation. I dropped him off at 9 am, at 11.30 am I got a call to say he had died. You can imagine my shock and horror at the news, which I am still trying to understand. I went to collect him from the vets and was told that he must have had an underlying heart problem bearing in mind that he had been to the vets before and always had been proclaimed healthy, also his heart was checked before the operation. Apparently, 3 vets tried to save him but to no avail. I spoke to the vet that carried out the operation and she was visibly upset. However, I have to query why a very fit, healthy and totally gorgeous 6 month old kitten died for unexplained reasons. I wish I hadn't taken him.

Brook House Veterinary Hospital have been my vets of choice for my cat since I got him almost 2…read moreyears ago. They have always been extremely helpful, caring and accommodating. More recently my cat had a run in with a car and they were superb in his treatment and care of him, I can't thank them enough for everything they have done for him and the follow up has also been very thorough. Yes it is expensive but as far as I am aware it is the same at any vets and that is why you pay for insurance!

Brilliant, very caring staff, wonderful vets, A1!, would strongly recommendread more

This is a very friendly and caring practice and one we use on a regular basis. We have been with…read morethem for 30 plus years and have had nothing but care and consideration for them. The vets are down to earth and we trust them totally.

Three Cross Vets Is A unusual vets its Troubling that you have unqualified Nurses helping operate…read moreAnimals across there surgeries. And hearing openly the Vets views on people of Color is Very Disturbing and Bad And Staff discussing Peoples Privates regarding Client I will not Be Using them again. And the way I seen animals are looked after is bad, as a dog I was so upset then ban if you complain they call the police Sad needs to reported an investigate by trading standards and RSPCA

The surgery has a good location on the outskirts of the town. There is a large car park. The vets…read moreand reception staff friendly and caring Their pet hospital is situated in Hythe which does mean that it is helpful to be a car driver if you need to visit your pet in hospital. Clean waiting room with interesting notices re pet rescues, health information, etc on the walls. They sell some dog and cat foods. You can go in and weigh your animal during opening hours. They really do go the extra mile to assist people and their pets.

Yes I forgive the one receptionist who is a jobsworth!…read more Times have been hard lately, so I had to take my dog O'Driscoll (think rugby) here to have an operation. It's tucked away - blink and you'll miss it. It's vetinary staff are truly kind and gentle and took a fancy to my so cute dog. They are flexible and understanding and very helpful. The waiting room is clean but basic. No sign of any toilets, but there are two bays for disabled people in the car park. You pay for operations but the rest is donations. Good to know it's there, and worth donating to if you have a pet,

Fully agree with Chrissie B, there is certainly a receptionist with is a total "jobsworth" however…read morethe vets and nurses more than make up for that one negative. The lady vet we saw was exceptionally kind, caring and friendly ( she showed genuine empathy NOT just "I am doing this as its my job sort of approach")

This is the vets I use for my Border Collie, Jake. The staff there are fantastic and very…read morewelcoming and are willing to spend time explaining in plane English. This is a satellite location for Seadown with the main surgical vets in Hythe - however as a registered user of the one in Totton I can call or use the Hythe one any time I need to which is extremely useful and reassuring.