As a new client, I arrived a few minutes early for my 12:45 PM gel manicure appointment. Upon…read morearrival, I was asked to select a polish color and then take a seat. Shortly after, the manicurist with whom I had booked my appointment briefly acknowledged me, saying she would be with me soon. Around 1:10 PM--over 20 minutes past my scheduled time--I was finally escorted to her station. At that point, I mentioned that I had a combination of gel and dip powder on my nails and asked whether that would be an issue. In hindsight, I recognize this is something I should have clarified before booking, and I'll be more mindful of that going forward (not at this salon). The manicurist told me she hadn't brought the tools required to remove dip powder and began discussing the situation with the technician beside her. One of the first things her colleague asked was, "What time is your next appointment?" They then reviewed her schedule on her phone and concluded there wasn't enough time to complete my service--despite the fact that the delay was on their end, and we were already well into my appointment slot. Throughout this exchange, they spoke quietly among themselves rather than directly addressing me. Feeling dismissed and frustrated, I got up and went to the front desk to ensure my card on file wouldn't be charged, as the salon requires credit card information when booking. The receptionist, who appeared visibly irritated, reiterated that there wasn't sufficient time for the service. When I pointed out that my appointment had begun over 20 minutes prior, she curtly replied, "Well, that's because that was the club owner." The implication--that the owner's time was more valuable than that of a paying client--was both baffling and disappointing. The lack of professionalism and communication left me with a deeply negative impression. I sincerely hope this feedback encourages more respectful treatment of all clients, regardless of their status.

I have to say, this is the BEST haircut and color I have received, since moving from Maryland to…read moreLancaster. I've been living in Lancaster PA for a little over two years and have hopped around from one salon to the next, some pricier than others - all highly recommended. This review is way over due, but one I felt the need to share. Google is a great source for many things, one being - reviews. It was the wonderful reviews, that snagged me (like to many other reviewed salons). I was expecting a cut and nothing more - not what I asked for, not for someone to actually listen, not for input/advice, not for friendly banter, just a simple haircut. I actually received a style I've been longing for, recommendations on bang length, curl/wave/body kept and styled, to make me feel beautiful. Came back again (a few months later) for enhanced grey coloring/touch ups. Cassie combined several grey tones and worked her magic. The next day though, is telling of true magic (the washing of my hair). Two nights later, I washed my hair using my fav Lush product, slept on a wet head, awoke to lush, soft curls and a near to perfect shag.

I started going to Ann last year and have loved working with her. She always does my hair perfectly…read moreand is very affordable. I definitely recommend her!

I've been looking around for a hair salon or styles that dose ethnic/curly hair since mine was…read morepretty booked until december , the styles i spoke to was very confident she can deliver what i expected since i've discussed with her my hairs type but i was very disappointed , so if you' have ethnic/curly hair this spot is not for you.

Nina did an outstanding job! She took the time to understand my needs and helped me decide on the…read moreperfect haircut. I absolutely love my hair--it turned out fantastic! I'm thrilled with the result and will definitely be returning. The salon itself is clean, inviting, and cozy, with prices that are very reasonable. I look forward to trying the salons other services!

I received a gift card to this salon a few months ago, so it was new to me. The salon offers many…read moreservices, but I decided to schedule a facial with Brittany- so my review is for this service only, I have not tried anything else, YET. My service was amazing & have been hooked ever since! Brittany is a true professional but is also very personable and kind, which put me at ease right away. The room was clean and calming. She asked me some questions but my skin and my regime so that she could choose which products would serve me best. I let her know that my goal was relaxing more than anything else. Brittany matched my energy right away, (if I wanted to chat, she would do so but if I wanted to be silent, she also obliged). Her movements were consistent, symmetrical, repetitive & triggered all of the touch points to help me relax & enjoy my time. She checked in occasionally to make sure that i was still comfortable. The products she used were refreshing & I love what they did for my skin. Brittany let me know what products she used, but at no time did I feel pressured to purchase them. The second time I went back, I scheduled a deluxe facial, which adds an arm & foot rub to the facial experience. So incredibly relaxing! The prices are very competitive, the overall salon environment is bright & clean and everyone there was very friendly. If you are thinking of treating yourself or someone else to a relaxing facial, you need to visit Transformations Salon. You will be so glad that you did-I bet you'll be hooked too!

Darcy is by far one of the most professional owners I ever met…read more I can see why her business is always booked and busy ! She knows how to take care of business. Love my hair Thank you Mari

Although I have had good service for years, I recently missed an appointment- first time in 6…read moreyears!- and was told I would be charged for the missed appointment. I apologised profusely, and rescheduled a few days later. I received a call saying they would not honour my new appointment until I paid the fee. After years and thousands of dollars of product and services, this is not the sign of a top quality shop. I do not mind paying the fee, but do not feel good about their approach. Not a classy place:)

Sue has been my expert skilled hair stylist since 2015 when I was thrilled to find her. She is…read moreuncanny how I can say I'd like this and that and she delivers. She has been vigilant with CDC requirements. Sue is dependable, quick to schedule when I call and very affordable. No one better around.

Loved my haircut! Sue was so kind and great. Very affordable too! Will definitely be returning.read more

I came here over a month ago to dye and cut my hair. I have never gotten my hair professionally…read moredone before, so I was very excited and willing to drop more money than I would normally like to spend. The women at Imani are very kind. They made me feel comfortable and I didn't feel pressure to make awkward small talk or anything, even though I wouldn't have minded. I could tell my hair stylist was either still training or had just finished training. So the owner I believe was watching over and helping most of the time. Again, they are both wonderful people. But the first thing I told my hair stylist was, "I don't want this blonde.. I'd like mostly brown." When I left, I clearly saw that my hair was still noticeably blonde. My roots did look darker though, and I was happy enough with that because I figured at least my hair will look okay growing out. But come a month or so later, the brown dye is not even close to my natural hair color. And again, the majority of my hair is still blonde! Not at all what I wanted. I saved up money to get my hair done and now I'm going to have to get it re done all over again. Hopefully actually brown this time. I'm assuming they don't do refunds or anything like that. But I would genuinely think I'm entitled to one. I just don't know why they would let me leave when it wasn't anything I asked for. Quite disappointed.

It has been 20 years, but I have finally found the best stylist who listens to me and is able to…read moretell me what she thinks is truly best for my hair! Heather has been an absolute dream to work with! I had been having my hair dyed for years and after our first meeting, she was upfront and honest about the damage done to my hair as well how my previous stylists kept putting color on top of color which was an unnecessary expense to me. I also love how she is eager to try new colors on my hair and I have never been disappointed with her results. As an added bonus, I absolutely love Heather's energy! She is so easy to talk to and you can tell that she genuinely cares about what you have to say while you are in her chair.

I get my haircut with Ric. I have great cultural and current event conversations with him and the…read morebest part is that his puppy Elliot loves to sit on my lap while I get my haircut, He is a Cavachon. Ric talked me into parting my hair once and I loved the idea. The vibe is very pleasant, there is an abundance of products to choose from and the employees are engaging and professional. I have connected with a lot of the clients even because they were so friendly. Catch Ric and Elliot on any Holidays because they are always dressed to impress! Ric with his themed outfits and Elliot with his themed collars! Oh! And if you're an Eagles fan make sure to share your love to Wendy!

Came across this place on Groupon. Never heard of it before and kind of hidden. $22 for deep…read moreconditioning and cut, I figured, why not? I have a regular stylist, but not for $22 and I only needed a trim. The salon is tucked in the back, very easy to miss. The space is bigger than expected and very clean. My stylist, Ashley, was very nice. Super friendly, conversational and pleasant. Great customer service. She consistently asked me if I was okay, if I needed anything and made sure I was satisfied before leaving her chair. Very light hands. I'm used to a more aggressive blowout and liberal cut, but she cut more where I asked her to.

I have gotten my hair done here, as well as two of my children. I cannot say enough good things…read moreabout J & Co. Hair Design! They are professional, kind, and very good at what they do! We are new to the area and are so happy to have found them. We look forward to coming back for a long time.

This is a five star salon. Great stylists and very friendly atmosphere. I go to Micha and I am very…read morepleased. B Carr