I always use this place to wash my bedding. I drop it off and pick up that evening and everything…read moreis always so clean and doesn't take up my day doing the bedding.

The fact that the laundry mat charges a fee to use debit cards is one reason for the single star…read morereview. The attitude received from the attendant was less than professional to say the least. When informed that charging a surcharge for a debit card was illegal, his response was "you can report me"... What sort of customer service is that!? We'll never come back here again.

So pleased to find this laundromat in Okanogan, Washington since my washer can't handle some of my…read morerugs and bathmats!

Clean, good lighting and plenty of counter space for sorting and folding. The new owners have made…read morea lot of improvements.

Used this laundry while I was hosting at Alta Lake State Park in 2010. I don't tow a car, so I…read morehave to pack up my RV once a week to do laundry. This laundromat is right next door to a grocery store with a large parking lot. Park your RV in the grocery store, take your laundry over, and then go shopping while waiting for your laundry. Clean, and I didn't have any problem getting machines.

Front loader style washers are Very small, I can put twice as much clothes in my home washing…read moremachine. I had to do 5 loads at $4 per and one on them took my money, got my clothes soaked then shut off after 2 minutes and said done I had to put them in another machine and spend another $4. My friend was with me and this happened to her to in another machine. I called and the lady was very responsive and nice and had her friend who was working next door refund us right away and we appreciated that. One of the dryers didn't work very well so I had to move those into another and lost a couple bucks... all in all it cost me $30 to wash which was way too much. Laundromat was clean and organized

Thank you for taking the time to share your feedback. We appreciate your concern for the…read morecleanliness of our children's play area and recognize that your intention was to create a more comfortable environment for your daughter. That said, we do need to clarify what occurred during your visit. While we appreciate your efforts to wipe down toys and surfaces, we cannot allow guests to discard items from our play area. During the incident, a bin containing toys that did not meet your personal standards was thrown away, and additional garbage was placed into the bin. This created the impression that all of the contents had originated from our play area, which was not an accurate representation of the situation. When our staff spoke with you, the concern was not that you were cleaning. It was that items belonging to the business had been discarded without authorization. In any business, removing or disposing of property is not acceptable, regardless of intent. You were advised that repeating this behavior could result in being asked not to return. We take cleanliness seriously and regularly maintain our facility. We also welcome guests to bring concerns to our staff so they can be addressed appropriately. We appreciate your feedback and wish you and your family the best.

I wanted to love this place because it has a designated play area for young children, which…read moreinitially seemed perfect for my one-year-old. Unfortunately, the condition of that space was incredibly disappointing. The toys, books, and children's table were visibly dirty. The toy bin contained not only dusty toys, but also trash, old plastic scraps, and pieces of paper. The fabric storage bin itself looked like it hadn't been cleaned in a very long time. Concerned about my daughter playing in that environment, I spent time wiping down the toys and table, throwing away the obvious trash, and organizing the books. The paper towels were black with dirt after cleaning. Instead of appreciating the effort, a staff member (a blonde woman) confronted me, condescendingly scolded me for cleaning the play area, and warned that I could be banned if I did it again. I explained that my daughter had been sneezing repeatedly because of the dust and that some of the items mixed into the toys were not safe for children. Despite that, the bin containing the dirty toys and trash was placed right back into the play area. The lack of cleanliness was concerning enough, but the way the situation was handled by management was even more disappointing. We won't be returning, but at least we left the children's area cleaner than we found it.

The washers are clean and well maintained. Staff are…read morefriendly and helpful. I come here for the big washers and love the service every time I come. Plenty of parking around the building.

They don't mark all machines that are out of service…read more Once you run your card and the machine does not work, the lady won't refund your payment or give you another machine at no charge. So basically my laundry for one load cost $9.00. Who needs to pay $9.00 for one load of laundry? Not me!

They do drop off service. They got newer and older…read moremachines. The bathroom has a coin operated lock on the door. For $6-$7 you can do a load in an hour and a half. It's not the most immaculate laundromat I have been in, but it serves its purpose and there is a Mexican restaurant across the street with some good ass food. So you can grab a bite to eat while your clothes dry.

So I walk in the rain you didn't get my car broke down to do my laundry or going to general laundry…read moreget all my laundry ready to go and demand tells me oh we're sorry we're closing at 7:00 p.m. The website says 10:00 p.m. it's on the door says 10:00 p.m. but he's closed down at 7:00 a.m. 7:00 p.m. and that sees that that's what time we close down so now I had to leave again in the pouring rain didn't get to do my laundry and I got to walk another 2 mi to another laundromat but because this guy went to closed out early change your time on the internet change your time okay That's retarded My time is worth something you know I have a job working security my time for worth a lot not to be wasting it

BRO you only have one jumbo laundry and your removed seats near by THE JUMBO WASHING so i been to…read morethis place as a llitle kid. But today there are 4 coin washing machine and we need a credit card to pay the washing machine. And dryers to we want the small dryers back i dont want the big dryers its bad and trash

They need to number half there machines and need to fix them and the bathroom door handle broke on…read morethe inside

New, clean machines, that is good. I'm a first time laundry…read moreservice person, had more than minimum, mostly towels. Received all back when scheduled, great gal to work with.

This place sucks. New owners did take over and they opened up the bathroom for customers to use. A…read morefew new machines and dryers were put in. But I was disappointed. Every single load came out very wet. I chose and paid more for super spin. They came out worse than old machines. While waiting on my cloths I see a mouse run right by my feet. Gross. It came out two more times . Mouse in the house people.

This place is bullshit 1star is forced to leave a review I give -5star (negative 5) - department of…read morehealth should shut it down. Disgusting. Not only were washers broken not one single article of clothing or sheet was dry after spending $40 on 5 loads because we are " out of towners" living that "Van Life" and had bedding, towels, clothes , pet blankets and more to do!!!! I hate this place so much, I cried leaving there because it was so bad and so expensive and I got nothing but misery coming here and it was closing time so I couldn't dry anything and I found no other place open past 8 pm. The bar next door was great, but that's it. Shame on Empire Launderette because they are literally STEALING YOUR MONEY by false advertising, stating they have washers and dryers - none of them worked as it should! Shit machines- every single one of them! Shit! Nothing was pleasant about this experience. This garbage dumpster fire of a laundromat should burn to the ground because it's a sham and I'm not sure how this place is even open or how it ever opened in the first place. Shut it down. It's FOUL. I have never been so upset in my life over laundry. I feel rage and deep anger and frustration. Don't ever come here.

Not fancy. But clean and most machines working. No restrooms or change, but you can get both at the…read moreadjacent hotel. A soda machine and a snack machine. And magazines to read while you wait. What more do you need?