The venue is very beautiful and the setting was just right. The food was super delicious, kiss to…read morethe cook.. However the co owner Leah McMorris was very unprofessional, rude and seemed racists. Talking to the staff in such a horrible way in front of the guests, I felt bad for them and no way would I be working for someone speaking to me like that even if we where doing the same thing every week. Each occasion is different and you have to adjust. Paying money and not getting what was discussed is a nono. The wedding party should have been served along with the parents and elders. For Leah to outright state that they have to stand in line like every one else was not ok. Ive never been to a wedding where the wedding party was not served. Also the candles, that is a fire hazard and a liability. Someone's dressed almost caught fire had we not been paying attention. Leah needs to have a couple of classes on customer service and management what she displayed was not co owner behavior. She is going to run this beautiful establishment down with that type of behavior.

From the owner: We’re in the business of hosting! We give our clients the power to customize every aspect of their…read moreevent, from the decor and floral arrangements to the menu and entertainment. We’ll make sure the occasion that you’ve envisioned becomes a reality. Contact us today to book your tour - We can’t wait to host you.

The Knights of Columbus Hall is a great venue for a party…read more The hall which is run by the St. Charles Parish Knights of Columbus is located in the heart of Nederland. The venue has a large open room and ample parking in a rock parking lot. The hall can be rented, plus the KCs hold various fundraisers here like fish fries during lent. If you're looking for a hall for a party or gathering, check this place out.

If I could negative stars, I would. My had an event here and they now owner, at the time caterer,…read morerefused the food package that was pre-paid for. When the situation became clear it was not going to be resolved even with photograph evidence not receiving food/drinks and the proof of payment we let it go. When we tell this to people that think highly of the owner, they have nothing to say about it. So while the food might be okay, the professionalism isn't.

Great food and great prices, i go ver often with my mother for lunch on Friday's, we've been going…read morethere since i was 10! Love this place so much

I stayed here from Thursday to Saturday morning. This overall has been frustrating. There was a…read moresmall bug in my room first night. The person at the counter was rude and unfriendly. Wouldn't even say hello or respond to a simple greeting. When I came back after being gone all day I stopped at the counter for toilet paper and towels so no one would have to come up nor have to go to room on 3rd floor then come back down. I was told I had to go up, get any used towels, bring them back down, wait in line, then I could get new towels. That's is stupid and horrible customer service. I was trying to make it easy but this is insane. You want the dirty towels then send someone up to get them. I did it once. I can't see me staying here again, then I had to put them in a bag given to me. There is a sign in the room to call down for anything you need. I didn't try but do not believe that to be true. Some minor things, the channel list is partly incorrect, the TV sometimes goes pixelated. Really the bed is okay. Breakfast is better then similar places. The employees I and my family spoke to were unhelpful and rude. When my other family members were getting ready for noon check out the cleaning crew hung out around the rooms and even went into my sister's room three times even after being told not to. Truly disappointed in this as i have had some good experiences with holiday Inn. There are a ton of hotels in this same few block radius You have options. Choose a better one.

Great people. We stay here a lot and they accommodate us every time with late check-outs and having…read morethe breakfast out before we go to work. They clean our rooms daily. They accommodate our night shift in the cleaning of rooms as well.

Here today! After…read morereading their Yelp reviews all I could do was hope for the best and make up in my mind which included sleep and a good hot shower being the goal. 1 thing I know, 2 for sure THE BREAKFAST was DELICIOUS! When I checked in, the 1st thing I asked was the location of my room, guess where it was? Across from the elevator smh, I give up. Can someone who works in hospitality dm me and enlighten me on how the rooms are assigned? The 2nd thing I asked was what time was breakfast and was it good? The lady stated it's good, no powder eggs nor microwaved meat. That was funny because I'll simply eat a bowl of cereal and yogurt if that's the case. There was plenty of bus and truck parking being that the hotel sits off the frontage road of hwy 69 in Port Arthur and I was highly relieved being that I arrived around 11 o'clock p.m. The hotel had a bar that was still open for those that could use a nigh cap to unwind. Also, the hotel offered a limited late night menu which definitely was a plus. The room was really nice offered a comfy bed including Dove shower products, the place gave home away from home vibes when it comes to hotels. For an individual whose job consists of workstations (work/vacation), mentally it's therapeutic to have a nice hotel to settle in for the evening, ESPECIALLY breakfast. BREAKFAST was ON POINT, I KNEW it had to be African Americans in the kitchen! I KNEW IT, I KNEW IT, especially being in the country boarding Louisiana. I smelled the breakfast in the air vent as I was guided from my room, down the elevator to the dining hall. Who else looks under each lid before they make a plate? MEEE! As I was making my plate, the male cook came from the kitchen to see what needed to be refreshed. Also, the kitchen staff was restocking because this Holiday Inn Port Arthur is home for out of state Bus Operators for the refineries. Dang I thought to myself, I bet dinner was just as filling. Anywho, looking at their low reviews it was due to the remodeling of the hotel. I'm sure as the summer gets underway this hotel will continue in a positive direction. I myself give them 5 stars for: 1. Professional Staffing 2. Accommodations 3. Bus, truck parking 4. Breakfast 5. Late night real food +,+,+ Here today! Yelping tomorrow!

Service would have gotten a higher rating....had they NOT charged my credit card almost $900 in…read moreerror, after I had checked out from the facility and they refused to return my multiple calls to "Andy" who apparently is the only person who could have looked into the charge. It caused me to have to file a claim with my bank, replace my credit card because it is the banks policy, and have to wait for the refund. NOT EVEN A RETURN PHONE CALL! Congratulations... I travel a lot....NEVER AGAIN will I stay at a Holiday Inn or its affiliates EVER.

For the price, you really can't expect too much. The room was very clean, which was important to…read moreus. The lobby is very bright and welcoming. We had 2 small issues which I mentioned to the front desk and they were taken care of immediately. They offer a continental breakfast, but don't expect much. It's just enough to get your morning started. The employees were very friendly. Always acknowledging you when you saw them. It's no secret that it's hot in Texas, which is why the pool should be kept up. There was a lot of green on the bottom which kept me from going in. The lounge chairs could be updated too. Be prepared to bring your own umbrella or Sun hat as there is no shade around the pool. There is a very nice gazebo where you can escape the sun. It was very affordable and I would definitely stay here again.

Very disappointed in our stay. Priced too high for this roach motel. Overall, not a very clean…read moreroom. Smell is hard to describe. Got everything out of our car, got ready for bed and noticed only one way to lock the door. Check out these photos of the door. They used plumbers metal strap to hinge the door. Who does that? Turn and run!!! Find somewhere else to stay.