Three years ago I came across Timberline Property Management and their amazing team. I leased a…read moreproperty from them for 2 1/2 years, and was sad to part ways when lease was over (kicking myself for not staying w them!). We moved down the street into an apartment complex and have been plagued with issues in the almost 7 months we have been living there. I reached back out to Timberline and Amy, Jennifer, Julia... A.k.a. the dream team... found my family a beautiful new home for the same price we were paying at the apartment. I tell you these people genuinely care about their tenants, treat them with respect, and always do right by them. I am a single mom on a limited budget, with their rental program to ownership program... I know I'm in the right hands to eventually own a home. Almost 20 years of renting and I've never had such an amazing experience with a property management company and will never rent from anyone else again. The fact that they will also help me find my family's forever home... brings me such peace of mind and makes the process so much less intimidating. I am forever grateful for this team, and would recommend them to everyone I can :-). A special thank you to Jennifer... You are one in 1 million! Julia is the realtor that everybody dreams of, and Amy is an amazing addition to an incredible team! Brad...you've built an astonishing team!

Worked with Timberline and Brad for the first time. Great experience from the realtor that showed…read moreus the house to her and Brad communicating options with us. Bead worked to make sure our needs were met with what was fair on the business end for him and the property owner. Excited to be working with such a professional team.

We moved here two years ago and in all honesty, we really didn't want to rent from a large agency…read more You read/hear about so many horror stories! Well, the rental house we really wanted (and are still currently in) just so happened to be managed by Dorman and I can say with the fullest sincerity that we couldn't be more impressed, thrilled, and grateful for the AMAZING service/relationship we've cultivated with such an outstanding company! We're especially grateful for Rachelle, whose ongoing assistance, patience, and understanding is unbelievably astounding! Raegan has also been delightful to work with so a HUGE thank you to the both of them... they truly rock! I feel as if we're slightly high-maintenance renters, specifically as it relates to our rental renewals. Despite that fact, Rachelle has NEVER once made us feel like a burden (when surely, we must be, at least a little). What's more, last year when local rent prices were through the roof, we were absolutely certain that our rent would skyrocket when we renewed as the lease clearly states that renewal rates can adjust in accordance with current market values. We were flabbergasted to find that Dorman did not raise our rent one penny!!! No joke, this is one amazing company with even more amazing employees! I wouldn't hesitate for a minute renting from and/or recommending Dorman to anyone looking for a good, honest rental company. Thank you Dorman, sincerely, thank you! 6/17/25 UPDATE: I absolutely needed to share yet another "perk" of renting from Dorman. We've recently had two repair issues needing professionals (one major- fridge leak, and one kinda minor-garage door chain snapped). Well, BOTH maintanace requests we entered in their handy-dandy portal and voila, literally first thing the NEXT DAY we had one of their contracted repairman/maintenance companies contact us and prioritize our call to come and fix!!! Who do I so sincerely thank for such crazy good service!?? Anywho, that's the update, further proving that you can't loose if you rent from Dorman!

COMMERCIAL OWNERS BEWARE: I am a real estate attorney, and I do not make this statement lightly. In…read moremy experience, Dorman's performance as a commercial property manager reflects a consistent failure to exercise basic professionalism, sound judgment, and clear communication. Throughout our tenancy, communication was reactive rather than proactive, key control practices were deficient, and routine administrative matters were handled in a way that created unnecessary conflict rather than resolution. Even when issues were raised directly and early, they were either ignored or addressed only after they escalated. Commercial property management requires competence, documentation discipline, and a working understanding of lease enforcement. When those fundamentals are absent, owners--not tenants--ultimately bear the cost. Price does not compensate for poor management. Even if this service were free, I would not recommend it to a commercial property owner who values risk management, tenant stability, and professional oversight.

I have known Kristen Franzen for several years and find her to be an amazing and caring property…read moremanager. Her professionalism and sweet demeanor as well as her good-get-em attitude has impressed me so much that I want her to work for me. Alas the commute is too far, but the offer stands! There are few people in the field of property management who have a knack for being honest and thorough with their business and this lady continues to impress me. Seriously, if you're looking for a top-notch Property Manager to take care of your investment as a rental property, look no further. I highly recommend Kristen with Pioneer Property Management. She is one dedicated young woman!!

I cannot express enough how pleased I am with the outstanding service provided by Pioneer. I highly…read morerecommend them to anyone in need of a reliable and trustworthy property manager. Five stars without hesitation!

TriStar Property Management is a delight to work with. They communicate and work hard. Honest and…read moreapproachable. I think of them as one of the finest property managers Colorado Springs. Thank you - Jed Bradshaw with Lightning Glassworks

I have used Tri-Star for the past year and a half to manage the rental on my house. They are a…read morefirst rate operation. They are professional and know how to get the job done. Any issues I had over this time were immediately taken care of. I cannot recommend them highly enough.

We own multiple properties in the Springs and have been very happy with Amy and her team…read more We are always able to get ahold of someone and are happy with the attention to detail our properties are given. As owners we have zero concern that our properties will be maintained properly; as well as tenants being held accountable for any damage or misuse. It's nice to finally find a PM who provides peace of mind.

It was terrible experience with them. They are so rude, they told me their time so expensive so…read moredon't let they wait on the phone. They lost the check and they told me it was my fault??? It doesn't make sense! so bossy!!! please be aware of this company and chose someone else. NEVER NEVER NEVER use this company ! Amy S , i do not want to she her again! Terrible !!!!

Will never rent a house managed by Alliance again and neither will any people I know…read more We had heavy visible mold in our laundry room and bathroom and health problems all year as a result. Doctor found mold in lungs from it and gave auto immune diagnosis. Alliance was extremely rude on the phone and told us their people said there's no mold and we couldn't get a third party to swab for mold even if we paid for it. They charged us for sending out their guys to test and said they wouldn't discuss mold with us any further, ignoring the rest of our calls and emails. When our lease finally ended, we moved out and I was still charged the next month. They were impossible to get a hold of for a refund and gave me invalid numbers to call back. When I finally got my refund, they charged me $35 for refunding me.

This rental company is not the best choice, when we moved in the apartment was in pieces, the…read morefloor was coming up, it had black mold, the doors were all hollow and catching on the walls, the plumbing was leaking in the bathroom and the electrical was not working correctly, we stayed and made ourselves available so their workmen could come by to fix the issues, or so we thought, it took nearly a year to get anything done and was only completed upon my renewal with their office. avoid this rental agency.

Update to my review over a year ago. Kevin and Jessica assisted me in selling my house. I am…read morecurrently located in another state and cannot say enough about how professional and smooth the process was. They are extremely transparent, willing to educate you on the process, and genuinely looked out for my best interest. I highly recommend them if you are looking to rent, sale or buy a property. (House was on the market for less than 2 days)

Kevin and Jessica are awesome! They not only helped us sell our home in record time (5 days!) but…read morethey were so patient, kind, and knowledgeable with us when we were searching for our next home. They always kept us in the loop with what was going on with our offer, and were genuinely excited for us as we closed on our home and moved in. Their knowledge of the industry as well as their desire to help us made our selling and buying experience as smooth as we could ever imagine!

Excellent management team and highly recommend!…read more I have been a tenant under Brickleys Property solutions for the past two years, and I have consistently received excellent customer service. During my application process, they were incredibly helpful and responsive to all my questions. They continue to provide outstanding support by immediately responding to emails, sending timely reminders, processing work orders, and handling all communications in a professional and efficient manner.

As a renter, the days of coming up with your deposit and first months rent along with a quick…read morebackground check are long gone at Brickleys. Be prepared to bring everything but a quart of O+ blood when filling out your application. Felt a little "nickeled and dimed" with all the "fees" (pet applications, rental application(for each 18+ tenant/co-signer) processing fee. Anyone living in the house will end up on the lease. Pretty darn strict with the rental agreement. If you use them for property management, they will definitely screen the heck out of your tenants, hence the 2 stars. They do a good job of emailing you with info too. But as a renter, I would recommend another service

We've been with Brittania for over 3 years now, and we couldn't be happier. From day one, they've…read morebeen professional, attentive, and truly caring. Whether it was helping us find the right place or our future home, they've always gone above and beyond. It's such a relief knowing we're in good hands--highly recommend!

where to begin... Keep in mind, everything you read in this post is doc in Pike Peak Nightmar…read morePortal. Very slow response time fit any Service calls. No one seems to be managing their Service portal. Average time to respond was over a month. Well beyond Colorado rental rules. - water coming in through both bedroom window and kitchen window. Took several weeks to address. - Fence non-existent for two years - reported AC was not working properly. was not addressed until September. was reported in June. Summer was now over! - Took several calls to get any response for more urgent matters. water leaks, AC. - Then, if that's not enough, when the Service guy did show up, he acted like it was inconvenient. imagine our inconvenience. - Broken step leading to backyard. Again, took several calls and a month's time before anyone came out. When we moved in. Fortunately we took pictures. And, I strongly recommend taking pictures. - In the two years we were there, we were not able to use the dishwasher due to rusty racks. - We were told the propery owner was planning on putting in a sprinkler system for the back yard. Yard was completely weeded. Once we signed, there was never another mention of the sprinkler system. Flat out lie! - Trash in the backyard. Then, they had the audacity to say we left it behind. Fortunately for us we took pictures when we moved in. - Front yard. I have oversized wheels on my lawn mower, the grass was so overgrown it was over my wheels. Also, bushes were so overgrown they were sagging. Bottom line, there are several other property management companies to work with in Colorado Springs, please consider an alternative. Don't make the same mistake we made!