We love all the staff at Wareham Peds. The NPs are especially amazing. Katie has helped us over the…read moreyears with so many things, we can't say enough. They are all wonderful with our daughter and because of them, she doesn't mind going to the doctor!

Everyone at Wareham Pediatrics is wonderful. We've been bringing our kids for 10+ years, and they…read moreare top notch with advice and efficiency for a great patient experience.

This review is based on Dr. Gregory McGowen and being his patient for approximately 5 years. Please…read moreunderstand that just because someone has 1 or 2 bad experiences with a doctor or another care physician or with anyone or anything else your reviews should be an overall review of all the experiences you've had with that particular person, place or thing. Having 1 or 2 bad experiences in a 5 year period is the lesser of and will not be reported. When I do my reviews I look at all my positive experiences compared to all my negative experiences and I weigh the positive vs the negative. If the positives out weigh and tip the scale on the negatives a "fair" review will be given. I do not place the "negative" under my reviews unless the negatives clearly out weigh the positives. Please understand that no one is perfect not even you and sometimes things happen that are out of the doctors and patients control. So this review is based on an overall review of my 5 years experience with Dr. Robert McGowen. Dr Robert McGowen deserves a good review. Before I go to any doctor I write down all my signs and symptoms on a piece of paper so I can go over how I'm feeling and also so I won't forget anything that I need to share with my physician. Dr. Robert McGowen is intentive to listening to all my needs and concerns. He has referred me out to other specialty doctors that specialize in cases that he's not specially affiliated with. He has sent me to a fantastic ear, nose and throat doctor in Boston that did surgery on me and I "thank" him for referring me. Dr. McGowen refers me to doctors that he himself goes to. He's upfront, honest and sincere in his conversations with me and I like that. He's quick to fill my needed prescriptions on a timely manner and his office staff is intentive to my needs. I utilize the "mychart" website and I find it very useful to email him and my other doctors that are affiliated with South Coast. I email my concerns and even make appointments. MyChart gives me my lab results, radiology reports, visit summary, appointment reminders, and other helpful and useful information. I have a woman named Lucy that calls me monthly from his office to check up on me to see if I need anything and she is amazing. She's very helpful, professional, friendly and knowledgeable. If I need anything she forwards it over to his office for a response. South Coast Physicians Group in Wareham, MA has come along way since 5 years ago and I'm proud to say that I'm grateful and thankful for all of them that work there. They all do their best to help you the best to their ability. Thank you Dr. McGowen :)

Very down to earth and great bedside manner. Willing to work with a diseased liver. They are very…read morewelcoming as soon as you get to the door

This practice has been an incredibly frustrating experience and is the complete opposite of a…read more"Better Way." One of many large concerns is that Shannon doesn't listen to patients. Despite promoting a holistic approach, my appointments felt no different than a typical rushed doctor's visit. For example, I explained that I already follow a low-glycemic diet, and she handed me a basic low-glycemic diet sheet and suggested I try it, as if she hadn't heard anything I said. The office management is even more concerning. Getting prescriptions often requires multiple phone calls, and referrals are handled very poorly. A few years ago, they called expressing concern that my son might have an autoimmune disease affecting his kidneys. It then took an entire year for Russ to successfully send a referral to a nephrologist. Communication is consistently disorganized. Last year, they called me while I was driving to my son's annual appointment to tell me he was overdue even though we were literally on our way to the appointment. The final straw happened today. We had an appointment scheduled for this morning and last night I realized that we had not received a reminder text. I tried calling them a bunch of times and messaging but they don't have an answering service. My son and I drove 80 minutes for our 10:30 am appointments only to find the office completely closed. The sign on the door clearly states they are open on Fridays from 10 to 1 but no one was there. There was no notice, no answering service, and no way to reach anyone. To make matters worse, when your child is diagnosed with something like an infection, don't expect prescriptions to be sent promptly. In our experience, they often weren't sent until the end of the day, delaying treatment unnecessarily. Unfortunately, after multiple years of disorganization, poor communication, and lack of follow-through, I cannot recommend this practice. Update: Office manager is texting me ON A SUNDAY after already giving me a hard time all afternoon Friday about calling a few times on Friday checking to see if they had opened their phone lines. Apparently they are so inconvenienced that they had a few missed calls when I was the one who wasted 3 hours of my day because they never informed me that my appointment was cancelled. They need to be shut down. Response to their response: Proof of how he has no idea what he's talking about in the photos. I didn't call all afternoon after my appointment. I didn't call all day Sunday. He was texting me Friday and Sunday even though he's claiming it was Saturday. He's claiming I called after hours the night before my appointment. I called at 3:47. They close at 4. I mean I hate putting effort into this at this point but it's ridiculous to have your character questioned over something so dumb. I'm not sure why they would think everyone knows how their phone system works. I had no idea they were going to get a bunch of missed calls to cell phones. I was simply calling hoping that their phones had opened up so I could see if my appointment was still on before dragging two kids to the cape. Apparently I'm entitled for wanting to check on that. And yes it's a long review because we have had a terrible experience at their practice and so has everyone I know. They're crazy thinking I would receive any benefit from lying about this. Just beware. Night before my appointment 7/9- Called at 3:47 - they should have been open. Didn't leave a voicemail because it said they were closed but I got a text response and it said to text a message so I did. I called one other time a little while later to see if anyone answered. Day of my appointment 7/10 I did call a bunch of times between 8:30 and 10:15 hoping their phones would be on. I had no idea it went to cell phones. Figured it went to an office phone they wouldn't hear so I just kept calling to check. Called once at 3:22 to see if their message said their hours like Russ was claiming. It did not. When I called today to request records I do notice that they changed it. Sunday 7/12 - my husband called once.