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    Compassionate Interventions

    3.7 (3 reviews)

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    Providence Portland Medical Center

    Providence Portland Medical Center

    2.8(198 reviews)
    5.8 miNorth Tabor - Center, Northeast Portland

    I've had several bad experiences at the Providence ER. The last time was especially bad. I had…read moreaccidentally taken the wrong amount of my medication and immediately went to the ER to seek help. Instead of calling poison control, I was rushed to the ICU where nurses spent all their efforts into convincing me that I had tried to harm myself. During this, I had four seizures before they decided to call Poison control to receive treatment instructions. Four seizures could have been prevented if they had called poison control immediately. I bit my tongue several times and bled profusely. They told me that my tongue will heal quickly, and refused to also treat that wound. It has not healed in almost a month. I had to see my primary care provider elsewhere to receive help. I felt neglected, as if they didn't really care. They weren't trying to treat me, but shove me in their mental health unit, when I had not tried to hurt myself. Their judgement of my character and actions was unwarranted and their actions felt harsh and punitive in nature. Eventually they called poison control and administered medication that would have effectively prevented this whole ordeal. I will never go back. All of the other hospitals in Portland are far better options with far better care that doesn't lack compassion and judgement by a very near sighted and uncaring staff. I am trying to not take this personal, and ruminate, but it was traumatic and embarrassing, and has led me to seek help in dealing with it. Thanks for reading and I hope you find this helpful in making decisions on where to seek care in an emergency.

    I am not in Oregon - I have durable Power of Attorney for my disabled and very ill Adult son who…read morewas admitted to Portland Medical Center on emergency. This hospital he had been at before. They refuse to a acknowledge my legal authority to the point of relaying medical information regarding my son to the receptionist at the swithchboard. This is an abomination, especially since they have always honored my credentials before, and complied with the HIPPA. They crossed the line. No matter how good the hospital ratings are, we shouldn't tolerate criminal behavior or disregard of patient rights. I will get justice for their ignoring HIPPA, and I'm doing this for everyone, not just myself and my Son. Beware of Providence Medical Center, Portland Oregon.

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    Providence Portland Medical Center - Dirty old chairs and food on the ground.

    Dirty old chairs and food on the ground.

    Providence Portland Medical Center
    Providence Portland Medical Center

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    Marquis Mill Park Post Acute Rehab

    Marquis Mill Park Post Acute Rehab

    3.6(22 reviews)
    6.1 miHazelwood

    My dad is there recovering from a heart attack. No one there communicates from one shift to the…read morenext, or from one day to the next. They would not give him his pain meds as prescribed. When he complained about not being able to sleep, and how much pain he was in, the nursed would ask him the same questions that another nurse had asked him the day before. Then we got a lot of "I'll leave a note for your doctor". It seems that the note never got left because we were told that several times about my Dads pain. He would occasionally go up to 11 hours without it. It was prescribed for every 6. So I asked for a list of his medications and the times that he is given them. I have medical power of attorney, so it seems easy enough. Nope! Not here. First I asked a woman at the front desk area, who refused to give me her name, and she told me I had to find his nurse.... Well, he was nowhere around my Dad's room, so I asked his CNA, Moreno. She told me that I had to ask his nurse. Like Im supposed to wander around the care facitly looking for his nurse. So I hit his call button. 25 minutes later, I timed it, Moren, his CNA came in. "I don't need you, I need his nurse", I said. He finally came in and asked the same questions and said he'd leave the doctor a note. Unbelievable. So I tried to contact 2 people in charge of his care, Debbie and Joyce. No one answered the number I was given by his nurse Jordan, and Debbie hasn't replied to my email. It's been over a week and still no response. I am beyond pissed off about this. I would tell anyone looking for a care facility, full-time or for recovery, to pass on this one. They obviously don't care much about their patients. And, sorry this is so long. If anyone from the facility would have called me back, I would have told them all of this in such less public way. Please! Pick the next one on the list...

    I was in this faciity from mid December, 2024 until January 8, 2025. It was horrible, the food was…read moreawful, and the kitchen ignored requests. I stated several times that I am allergic to cucumbers, and yet they were still in every salad (I ate a lot of salad because so much of the food was inedible.) They were short staffed, so I frequently waited up to 20 minutes for a CNA, not good when the meds give you diarrhea. Most of the staff gave it their best, but not all. One night an older woman (I presume a CNA) came in, bent over my bed and shook me angrily. I was stunned, but later figured out that she thought I was the woman crying, "Help me, someone please help me," on and off all night. Still no excuse for what she did, and she should be fired for patient mistreatment. I would NEVER allow a relative of mine to be here; they don't pay enough attention to what patients need, and at least one of the actually abused me. Kathleen Schultz kathleen.schultz16@gmail.com (503) 349-6799

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    Marquis Mill Park Post Acute Rehab
    Marquis Mill Park Post Acute Rehab
    Marquis Mill Park Post Acute Rehab

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    Mirabella Portland

    Mirabella Portland

    3.1(11 reviews)
    3.8 miSouth Portland, Southwest Portland

    The Mirabella is a uniquely one of a kind facility. It provides a wonderful community for people…read morewho seek to simplify their lives and free themselves from the responsibilities of home owning. The residents and staff are welcoming to people who move to Portland from out of state and it is easy to connect and make new friendships. I love the fact that there are athletic classes in the building that are easily accessible, so that people have the opportunity to stay fit if they choose. Each unit has a lovely kitchen, so residents can choose to cook for themselves or dine in either the Bistro, which is open to the public, or the very elegant dining room on the 24th floor. This isn't a nursing home, so there isn't an activities director, but there are many organized activities, like mah jongg and bridge, movie nights and shuttles to shopping and cultural events. There is even a wood shop and an art studio. The second floor is a different situation. It is mainly filled with people who are transitioning from hospital care until they are ready to return home again. For them, it is a classy but temporary situation that is independent so it isn't practical to compare it to the full time Mirabella system. In praise of the staff, I am so moved by the devotion of some of the people who work at Mirabella. Many of the maintenance people and food servers are so kind and respectful to the residents, some who navigate through their lives with health challenges. In my opinion, this is the perfect living situation for this population and I am so grateful that my parents chose to make their home here.

    It's a good place to work until you report to HR how you were mistreated and they turn it against…read moreyou and lie about what you said. This employer will never have your back so have your own and know finding employment elsewhere when you are continually disrespected and hated is always necessary. This company will never resolve those issues find a employer that values employees and has kind employees if you are not treated with kindness and respect it's not a good place to work. Your boss will never be your friend even if you try. Always make sure you are respected if not your co-workers will continue to turn against you out of hatred keep your head high you are better than them.

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    Mirabella Portland - Apartment

    Apartment

    Mirabella Portland - Courtyard photo December 2016

    Courtyard photo December 2016

    Mirabella Portland

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    Legacy Rehabilitation Institute of Oregon

    Legacy Rehabilitation Institute of Oregon

    5.0(2 reviews)
    6.4 miAlphabet District, Northwest

    It would take several pages to tell you how amazing this facility truly is! My husband, who had…read morejust gotten home from work as a mechanic, had a stroke in Oct 2024. When he was released from the hospital he needed intense physical therapy. He was in RIO for 8 days. When he got there he couldn't walk or stand by himself. When he left after 8 days he could do both with the help of a walker. His speech also improved greatly. The staff here is amazing! They take the time to get to know their patients and their families. They work one on one with each patient. They cheer them on with every milestone. You couldn't ask for a better place to help your loved one get the care they need. We didn't think he would be able to go to RIO as it wasn't covered by the crappy insurance we had at the time. But the doctors and staff at Providence worked their magic and by the grace of God he was able to get the best care I've ever seen! They also had 2 family "update days" while he was there. The staff and my family all got together around a very large table while they told us of his progress and what to expect next. If you ever need great Physical Therapy, fight for this great place! Update: 4-24-25 My husband is doing great! He can walk without his walker but with occasional use of a cane. His speech is near normal unless he's very tired. He's driving again and baking (favorite past time) up a storm. Going back to work is still a few months off but he'll get there. Our family and I are forever grateful!

    I cannot say enough good things about the experience we had with RIO. My 89 year old father had a…read morestroke and was in ICU for nearly a week. His doctor over at Tualatin Meridian Hospital really wanted my dad to go to RIO but it was out of network. Some kind of miracle came through between the hospitals, doctors and insurance and he was approved and moved to RIO. Their reputation is the among the best with the hospital staff and doctors, so we were quite eager to have him go there. My sister is a retired PT with a doctorate and she really wanted him there too. My dad had to undergo 3 weeks of intensive therapy, from PT, OT to speech therapy. The improvements gained during his stay were nothing short of miraculous. He relearned to walk, swallow and gain use of his right hand while there, among many other small miracles. They trained him how to get out of bed and use the walker safely so he could go home instead of to the a nursing home or assisted care. He is happily home again with my mom. He has home health care and is seeing improvements every day. I think that every minute counts when it comes to strokes and the fact that he got in at the right time with the right care meant everything for his progress. My sister, who has a degree in PT and knows her stuff was super impressed with all the care and treatment. Hospital food it terrible, but we were allowed to bring in food so my dad could regain his strength, so that helped a lot. While dad was in ICU, no visitors were allowed because of Covid, but RIO allowed 3 visitors to come and go which meant my mom, sister and I, who live closest, were able to visit, which lifted his spirits. But, there's no place like home and he is home safe and sound and luckily on his way to recovery. The best part was when he got to ring a bell 3 times for graduating and the staff gathered and applauded. Still makes me very emotional. It is the most important graduation of our lives. My sister will be writing a Google review so you can read the more technical side of his experience. If you have a choice, I give RIO my highest recommendation. I think the staff are angels.

    Compassionate Interventions - rehabilitation_center - Updated June 2026

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