Very happy with Dr. Lafferty as a family physician and also the Maury County Medical Center in…read moreSpring Hill. Dr. Lafferty is knowledgeable, capable and caring. I highly recommend him.

The medical care is adequate, even more then adequate…read more  The problems are with the front desk and the billing department.  I went in for care on 1/15/2025.  I was told it would cost $250 or so.  I paid the amount (plus a surcharge for using a credit card).  Later when Medicare and my insurance processed the claim they said I owed about half that amount. I called Billing and had to leave a message.  The recording said they would call back the next day.  I waited a few (week) days and...no call back.  So I called Billing again and left a message.  Same result, no call back.  So I called the main office (during business hours) and had to leave a message.  Same result as my messages to Billing, no call back.  So I called Billing again and again left a message including the notice that I will cancel my appointment the next week if this issue is not resolved.  That time they returned my call.  The issue was resolved to my satisfaction. At that appointment they took an x-ray of my feet.  I asked the tech if I could have a CD copy of my x-ray.  She did not say no, just sort of acquiesced .  I forgot to ask for the CD when I left. Next appointment on March 26 I asked for the CD and was told they don't have CDs of x-rays.  They said they could email the x-ray.  I confirmed my email address.  When the x-ray didn't arrive I called the office and left a message.  Again they never called me back. I also logged into the portal and attempted to send them a message.  When I clicked Compose I got a window that asks, ":What type of message do you want to compose?".  But there is nothing to select nor anyplace to enter any text.  So there is no way to message them. Normally I would give this information to "management" but there doesn't seem to be any way to do that with a non-functioning compose window.  So now I am resorting to yelp.

dr. a. henderson is fantastic she has been very helpful for issues with the toes and footread more

Just wanted to complement you on your PT Ryna Patel. I was…read morevery impressed at how caring and through she was.Some of the exercises I was doing wrong and she took the time to correct my form. It was my last visit today. She printed out a complete list Of exercises for home and even what sequence to do them in. I would highly recommend Star and her

I went to STAR physical therapy in Spring Hill, Tennessee for lower back pain at the recommendation…read moreof my doctor. When I set up my first appointment I was told that since my insurance had a high deductible, each visit would cost 100 dollars. I went for 3 visits and paid the 100 dollars each time. I found the therapist and staff to be quite unprofessional. They spent most of the time carrying on conversations having nothing to do with health care or physical therapy among other staff members and people in the room. Every one of my treatments consisted of the therapist briefly describing an exercise, and having me do a certain number of reps while she walked away. Upon completion of that exercise, she would give me another exercise to do and walk away again. At the end of each 50 to 55 minute session she would print out a one or two page summary of what we did so I could continue the exercises at home. At no time in any of the visits was there any measurement or objective assessment of my progress. It simply consisted of asking me if I felt any better, giving me a few more exercises, and another printout. Everything that was done during the three visits could have just as easily been done by handing me a print-out of the exercises when I walked in the door the first time and sending me on my way. Had I known this was all that was going to be done, I could have simply looked up the exercises online. When they billed my insurance company, they fragmented the coding of each office visit into 3 components. In total the 3 times I visited were billed at 1081.00. After the insurance company acted STAR sent me a bill for a balance owed of 219.21. As a doctor myself, I feel like they engaged in some pretty creative coding in their insurance billing, designed to maximize profit at my expense. I will not return to STAR in the future, and would not have gone there originally had I known how unprofessional, ineffective, and expensive the care would be.

Horrible. Never organized, always takes 2 hours for a scheduled appointment. They take in way too…read moremany patients. it's always a waiting room full. The office girls are very rude and to have that many doctors you'd think they'd be a tad faster than they are. Would go anywhere else but here. also to add I've been dealing with them for 8 years and it's never been any different the whole time. it's just convenient and closest to us but it's not worth it anymore.

They have always done well for my grands and tried to work in at timely manner or advised otherwise.read more

Very friendly and they really care about their patients.The appointment times are o. Point.Care…read morequality is great.They explain everything upfront.I love it here.

Every time I need an appointment I can get in and I always feel so much better after Dr T adjusts…read moreme. Everyone in his office is a class act

I used Family Health Group several years ago & I am checking for my husband to see if you handle…read moremajor chronic pain issues along with a primary care physician? I would also to get back in with a primary care doctor myself. As of right now, I have a home health pa coming to my house every month & it's just getting very expensive. I need to find a woman pa or a physician for me & a man pa or physician for my husband. Please let me know if you can help us. Thank you in advance, Pamela Ellis & Anthony Hill.

I have had great experience with this group. However the doctor I was seeing there relocated and we…read moreconsolidated all our routine medical care to a different group that includes our specialists. We do however highly recommend the Tri Star Spring Hill ER.

Dr. Brewer and Kelly Odom have been taking great care of my wife and me for years now. Dr. Brewer…read moreis award-winning. His calendar stays pretty full! Schedule in advance...he's worth the wait. Kelly is great to my wife, and has sooner scheduling availability.

I want everyone in America to know how impressed I was with this place! I am staying with a…read morerelative In Lewisburg for medical reasons, which has caused me to uproot from hometown for an extended period of time. That being sad, my daughter comes to stay with me from time to time. During one visit, she became ill. She needed immediate attention, so I was forced to explore unfamiliar options for medical care. After a few phone calls, it was confirmed the walk-in clinic at Marshall Medical Center was in our network. To add, I am very picky about all medical care, especially when it comes to my loved ones. I will admit, I was uneasy taking my daughter to an unfamiliar place. But, as soon as I walked in the door, I felt like we were in the right place. Office staff was very friendly and accommodating. The physician's assistant listened intently to my daughter's symptoms and ordered blood work and tests based on that. The PA was so knowledgable. She stated what she believed my daughter had. Sure enough, we found out it was one of those things in the doctor's office and the other, after receiving some lab results. Speaking of lab, where blood had to be drawn out of my daughter's arm. We had to inform them that my daughter has a fear of needles and could possibly pass out. The person who put the needle in her arm took this in consideration and treated her with such delicate care. I was told she used a special needle, and my kid hardly felt it. That person turned what could've been a horrible situation into something that was easy peasy. She also carried on a conversation to take my daughter's mind off things, and my daughter was actually leaving with a smile when she's usually leaving in tears at blood draws. The doctor expressed she had concerns that prompted her to order an ultrasound. Considering our extenuating circumstance, scheduling was very accommodating and put a rush on getting that done. I have to say, as a middle aged woman, that was the most efficient and speedy experience ever! The person who was performing the ultrasound was very gentle with my daughter and took her time getting lots of pictures from many different angles. I expected we would have to wait a couple of days for the results, like it's always been at other places in the past. But, they had the results an hour later and took time to explain them to us. Not only that, they supplied us with paperwork and got the results to our PCP immediately. AMAZING!!!! Our experience was so spectacular, that I will never hesitate going to the walk-in-clinic again. I will also consider going 45 min out of my way to this location, if I ever need any x-ray or ultrasound for any reason. I highly recommend anybody going to this location for medical care, labs, x-rays, etc. Our experience in the walk-in clinic, lab area, and radiology dept. was great from beginning to end. I don't know anything about their hospital, but I'm led to believe anybody would be in good hands there too. I would support this medical facility getting an award, based on our exceptional experience!

I don't think I've ever run into a more inept group of medical "professionals" in my life.. and I…read morego to the VA so that's saying a LOT considering how crappy that is. I moved my mom in with me almost 3 years ago due to her numerous health issues. Since moving here, she has yet to regularly see a neurologist, rheumatologist, osteopath, or cardiologist, despite having seen ALL of these specialists in THREE OTHER STATES FOR SEVERAL YEARS. The people here have downgraded on her medical chart every ailment she suffers from. Her cervical fusion? Charted as "neck pain". The things that end up on her chart make me wonder if they are even in the SAME ROOM as this patient. One guy said she looked "well-nourished", the woman weighs 90lbs. She is absolutely unrecognizable from 5 months ago. She looks like she's dead and forgot to fall over. Well-nourished??? She vomits constantly. She can't get out of bed. She can't walk. She doesn't have use of her limbs, her bowels, or her body. She has BLATANTLY evident facial drooping, which I guess everyone in backwoods Tennessee is just so used to seeing the ugliness of inbreeding, so you aren't able to recognize it in a formerly healthy patient. When they called about her labs, they told her that her kidney function was "good". I don't know where you people studied, but where I come from, "good" doesnt go from 70s to 50s in less than 3 months and that's GOOD. She was in the 90s prior to moving to Tennessee. You're killing her. And I believe it is on purpose to milk the Medicaid payouts for pointless appointments as long as you can before you do. She's been treated by other physicians for over 20 years for these ongoing issues. The neuro doc she was referred to will only see her for the botox injections for migraines, but not the neuropathy, not the seizures, not any of the numbness or loss of dexterity, not the tremors, not the complete lack of relexes in her entire body. You can only change neuro docs once or they'll drop you as a patient. The in-home health people they sent 1. Lied about her ability. 2. Downgraded her symptoms 3. released her from care with a 2" knot on her forehead from falling - that's when the severe headaches started, the ones that caused what I believe to be a stroke or TIA. 4. lied about ever being at the house until I stated I had proof of him being there on my home cameras, then they changed their tune. But still, nothing has been done. WE STILL HAVENT SEEN SOMEONE TO RE-EVALUATE! Despite asking no less than 8 times. She is having EVERY symptom on the ER notes sheet that states "if you have new or worsening symptoms of xyz, go to the ER". We've been to the ER, three times. The first time, they charted "myocardial infaction, possibly old". The next visit to the ER, they just kept her there until they finally tossed her out, but stated that she was "ambulatory" .. she was LYING ON THE FLOOR IN THE WAITING ROOM. The time we went to NASH for the symptoms that are worsening, bc CANTIERI was still on paternity leave, NASH lied to her face and said that she had hemorrhoids, although astoundingly, he charted it as what it is, a rectal prolapse. Although he misspelled "rectum" in his notes, as "rectom" and had no idea what "lipedema" meant. He actually stated, "I don't know what you want me to do for her". I hope every single one of you people have the EXACT care that you give to patients. I hope every single one of you have a loved one you can't help because you have a doctor JUST LIKE YOU. Worthless wastes of space that I wouldn't trust to keep a pet alive. Can't spell, can't think, bottom of the class barely scraped by, and probably have someone else tie your shoes you're so inept. You all deserve to have your medical licenses revoked.