I figured it was about time I wrote a review. Over the years I have been very, very picky about the…read morephysicians my family and I choose to visit. And, I've found it quite difficult to find the right fit, to be honest. So, early on, I really struggled to find the right physician and group for my kids. And, the fact is, when you choose your child's doctor, you aren't just making that choice - you are choosing the office staff, the physical office space and location, the hours, the other group physicians, etc. We lived in Franklin years ago, when my kids were little. I have plenty of "horror" stories of the various physicians and groups we tried out then. From 2004-2008 we were in Florida, and it was even more difficult there - I never found a physician I was confident in! When moving back to Tennessee, a lot of prayer (yes! prayer) went into my search for a new pediatrician. Dr. Pinkley was the first we saw, and we've never regretted that decision. Fantastic facility (and I've been in some nasty offices!), pleasant and helpful staff, generous office hours, great nurses, and we've had good experiences with the other doctors, the few times we were unable to see Dr. Pinkley. We've used this group for 7 years now, and never looked back. We love Dr. Pinkley!

I heard about this practice from a few women where I work. My son is brand new, so I am very…read moreparticular about who gets to give him care... ;) I have to say that Dr. Christina Lohse is incredible, and her nurse Tammy is amazing as well. Dr. Lohse is so personable, so caring and clearly explains things - usually using visual examples. My son has had tummy issues, and they were so sympathetic, kind and knowledgeable. I could go on and on. I highly, highly recommend. The practice also has an on-call nurse available, so you can call in during business hours with any questions - fabulous for a new mama. They follow up after appointments to check on us, and make sure we're doing all right. They've given us samples of formulas, probiotics, etc...above and beyond. They also have an awesome website with a ton of FAQ's and such.

They advertise "Walk-ins" are welcome, however I beg the differ. Receptionist ask upon arrival if I…read morehad an appointment and I informed her that I was a walk-in. She directed me to the kiosk where I entered all my info, to include insurance. I waited over an hour and she called me up and informed me that I could not be seen as a walk-in on the first visit. What a waste of time!!!

I had my USCIS medical exam done in early February, and I truly cannot recommend this civil…read moresurgeon's office enough. 1. The price is very reasonable compared to other offices in the Nashville area, which immediately put me at ease. 2. Dr. Steve Samudrala is incredibly kind and professional. He treated me like a regular patient, not "just an immigrant going through paperwork." He genuinely cared about my well‑being and even took time to give me thoughtful advice about some health conditions I have. That meant a lot to me. 3. The immigration team is absolutely amazing. Morgan scheduled my appointment over the phone and was so nice and patient -- she made me feel much better about what can be a very intimidating process. Amber is such a wonderful woman. She turned what could have been a boring and stressful immigration medical procedure into a great experience. On the day of my exam, I actually made two mistakes on my paperwork (completely my fault -- I misspelled my name first, then added an extra number to my passport number ). I can laugh about it now, but at the time I was overwhelmed with work, life, and immigration stress. Amber and another newer team member helped me redo my paperwork twice without any frustration, only kindness and support. They truly saved my day and made everything so pleasant. My USCIS application has now been submitted for about a month, and I'm very grateful I chose this office. Thank you to Dr. Samudrala, Amber, Morgan, and the entire team for making such an important step in my immigration journey a positive and supportive experience. I truly appreciate you all.

I've been a patient at Gracepointe for years, and unfortunately my recent experience has been…read moreextremely disappointing. I rely on prescription-strength allergy medication (Zyrtec D) because over-the-counter options do not work for me. The week of Thanksgiving, I realized I was running low, so I called the office and spoke with Christopher, who said he would speak with Brenda--the provider I normally see--and that she would call me back. I never received a call. The following Monday, I called again and was told there was suddenly a letter in my file discontinuing my medication because I've been on it for five years. This was news to me. On 12/3/25, I spoke with the office manager, who said she would look into the situation with both Rob and Brenda and call me back. Once again, no one followed up. The staff at this facility knows I get seriously sick from allergies, yet no one seems concerned or willing to communicate. After this experience, I cannot recommend Gracepointe to anyone. Their lack of follow-through and disregard for patient needs is unacceptable.

Amazing care! The doctor was so thorough and helpful. I love how she took her time to explain…read moreeverything. The staff was kind and helpful and we will definitely be going to Gracepointe Healthcare for any future medical needs.

We have been going to Pediatrics Associates of Franklin for almost four years. We specifically see…read moreDr. Chambers, but have seen others during sick visits when needed. We always have a positive experience. He never jumps to antibiotics, unless it's necessary. I never feel rushed and they are always great at answering my questions. He is great with all four of our kids (ages newborn to 11) and they look forward to seeing him! We recommend Pediatrics Associates of Franklin.

Absolutely love dr Carr. He is the absolute best. He is so kind and knowledgeable and my kids love…read moregoing there!

Dr. Bennie came highly recommended to us through a friend when we moved here almost 7 years ago…read more My son has a lot of medical conditions. Some are very serious. The entire staff and our pediatrician, Dr. Bennie have gone above and beyond for us numerous times. Everyone at Harpeth have been exceptional with his care. He is very immune compromised and they have been Extremely precautious about keeping us safe and healthy even through the pandemic. They are always flexible, caring, and very thorough with his care and the care of his siblings. I highly recommend this practice and all of the physicians that work at Harpeth Peds!

We have three teenagers that have gotten their physicals and immunizations there. Over the past six…read moremonths alone, they have made two errors on their immunization records. In one case, they gave a shot and didn't even record it on my son's form. We had to remind them the next time we came in when it was missing. Also, terribly inconvenient to get records to the school as they will not fax directly. Had to call several times and leave messages. Such a hassle.

There's ample academic evidence to support concerns over certain vaccines and the schedule in which…read morethey're given. To completely shut out any patient who has data-based beliefs that differ from the mainstream narrative is medically and ethically repugnant. Parents should be cautious of any provider who unquestioningly follows guidelines set forth by institutions funded by corporate special interests, regardless of the specific medical discipline. This practice turns patients away based on political beliefs, not medical ones, and is arguably out of compliance with their Hippocratic oath to uphold medical ethics. New patients beware, and do not allow yourselves to be scared or browbeaten into submitting to intravenous injections for your infant child based on fear-based tactics set forth by for-profit megacorp.

Every time I call somebody answers the phone in one ring.! As an aging adult I appreciate having a…read moreblood lab and x-rays on the premises that I can walk into without an appointment most times. Personal care and medical help I've received in 20 years has been exceptional and I greatly appreciate you guys being here.

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

jessica and the team here are first class! I had to come here 2 times in 5 days with two different…read morefamily members. I won't go anywhere else for Urgent Care needs! Highly Recommended

I feel terrible writing a bad review but people should be warned to do their research prior, not…read moreafter getting a huge bill in the mail months later. I went in because I wasn't feeing good and hoped to get a medication to relieve terrible cold symptoms. They quickly tested for covid, strep and flu which were all negative. It was then suggested that those aren't thorough enough and they could take another swab and send to their lab which would be ready the next day. I asked about cost which the provider said she wasn't sure (big surprise) but wouldn't be much and insurance should cover it anyway. First of all it was close to 3 days before I got results and was already feeling better at that point. When I called to get an update after 48 hours I was told it could take up to 72 hours. So that was the first miscommunication. The second and worst is that the lab they sent to are 3rd party...not their lab as I was told. They have no ties to the billing and just hand you off to them to bill you whatever they see fit. They ran an insane amount of completely unnecessary tests that $1214.05. Insurance does not cover these tests because they found them to be medically unnecessary, which they were. I am assuming that instead of spending the time to decide exactly what tests should have been requested based on my specific case they chose to send a free for all and have them test for everything under the sun. I had request to have the break down of the bill sent to me (not easy) and then research what each test meant and understand the codes. I won't go into too much detail on my finding except to say that 90% of the tests should not have been done and some were billed/coded to be redundant resulting in excess charges. While I find the billing practices of the lab (Phase 2 Labs) unethical, I also hold Physicians Urgent Care responsible for lack of disclosure and overall careless in their testing practices. My advice is to take the time to ask more thorough questions when they offer to send any testing off to the labs. Mainly what exactly are the tests and why they are suggesting them. Maybe that will give them pause to think that maybe each test that their patients will be charged for should be applicable to the person.

I scheduled what I believed to be a routine physical exam, which should have been fully covered by…read moremy insurance. Instead, the doctor's office coded the visit as "establishing care," resulting in my insurance only covering half of the cost. At no point did anyone in the office explain that this change in coding would lead to additional charges. When I checked in, the receptionist even took my credit card information and assured me it would not be charged since the visit should be covered. Later, I received a surprise bill anyway. When I called their billing support team for clarification, they offered no help and made no effort to resolve the issue. This lack of transparency and accountability -- from the front desk to billing -- left me feeling misled and frustrated. Patients deserve clear communication about costs and honest assistance when problems arise, but this office failed on both fronts.